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    Manocchio Nick DDS

    5.0 (1 review)

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    15 years ago

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    Atlanta Oral & Facial Surgery

    Atlanta Oral & Facial Surgery

    3.4(5 reviews)
    1.9 mi

    Daughter had wisdom teeth extracted on 4/5/2022 - no problems with the procedure…read more Billing/accounting has been an absolute exhausting nightmare for nearly a YEAR: #1 - March 2022 AOFS charged me $44 consultation fee upfront even though that was fully covered by Cigna Dental Ins. (They were paid promptly by ins but they did not reimburse me). #2 - April 2022 AOFS charged me $3135 up front for wisdom teeth extraction even though this was nearly $1000 more than their contracted amount with Cigna Ins. #3 - AOFS billed only Cigna Dental and not Cigna Medical and they were supposed to bill medical first then dental as medical sets the contracted amount and dental pays the remaining (AOFS was given both ins cards at the consultation and it's their job as the insurance's contracted provider to bill 'correctly'). #4 - AOFS never followed up with Cigna thus never reimbursed me - Not for the consultation fee nor the extraction (but what do they care? They had all their money plus more). #5 - May - October 2022 I made multiple calls to Cigna (both medical and dental) and to AOFS Billing over the next several months. I was partially reimbursed in October 2022: $984 overage on extract, $583 dental ins, and the $44 consultation fee. This is only half of what they owe me. **AOFS throughout this entire fiasco made precisely zero effort to help straighten out the billing problem they created.** **AOFS had the EOBs in early August for both Medical and Dental Ins yet would not process my reimbursement without having checks deposited** #6 - August - December 2022 After two Cigna medical checks were cut and sent but never deposited by AOFS I finally had to have a Cigna resolution team member call AOFS Billing: -First Cigna Medical check was cut 8/09 and voided on 10/03 bc it had not been cashed by AOFS. -Second check was cut 10/11 and voided on 11/15 bc it had not been cashed. #7 - A third check cut on 11/22 by Cigna medical to AOFS was finally deposited on 12/14 for $1567 - Between Cigna Dental and Cigna Medical the full contracted amount ($2151.00) was paid to AOFS and deposited. **Nothing was wrong with these checks and all went to the same address - It was AOFS's complete failure to process incoming funds** #8 - January 31, 2023 I Called AOFS billing to have the status on the reimbursement check and I was told that "the ball had been dropped" and no one moved the amount to reimbursement processing (seriously?)! The money was just sitting there since December 14, 2022 with no movement, no processing. Wow!! #9 - Feb 16 2023 - Final reimbursement check received. Based on my experience, I would encourage everyone who is using insurance to stay far away from this group. There are plenty of reputable dental offices providing state of the art care that will properly get prior authorization from the client's insurance company, not charge their clients up front in excess, and wait for insurance to pay them or at the very least charge a portion up front so that both parties have skin in the game and reimbursement is in everyone's interest.

    Dr. Velez removed my sons wisdom teeth. He and his staff were very kind. Everything went smoothly.read more

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    Atlanta Oral & Facial Surgery
    Atlanta Oral & Facial Surgery

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    Robert S. Attia, DMD and Robert J Kakos, DDS

    Robert S. Attia, DMD and Robert J Kakos, DDS

    4.1(20 reviews)
    3.0 mi

    Great office staff and Dr Attia is very kind!…read more I went to see him twice and both times I would recommend!!

    When I had my consultation, I did feel confident I was in good hands. However, it went downhill…read moreafter that. I decided to only get a tooth pulled and bone graft done and did not want to proceed with the implant. I contacted the financial person indicating my wishes. I was told to arrive 30 min prior to my appt. The woman who checked me in had no idea the plans for the procedure had changed as it was not noted in my account. She had to check on that. After paying, I was promised a copy of my receipt before I left. I never received that. After waiting 30 min, I was finally taken back for the procedure. The assistant poked and prodded me for my blood and could not get a vein. The Dr. Attia was able to get it on the first try. (Note: I was badly bruised for 2 weeks after that first attempt). That same assistant proceeded to talk about her personal life to the other assistant NON-STOP and never talking directly to me. I learned more than I needed to know about her life. This was extremely unprofessional. The doctor came in and had no idea I decided against the implant. The tooth was pulled and bone graft done. I was told 3 times that Dr. Attia would call me and check on me that night. I am still waiting on that phone call and it has been 2 months! A month after my procedure, I contacted the office to complain about an additional bill I received. I explained to the woman who answered about every issue I faced. She promised me it would all be addressed with the doctor and office staff and she would call me back by Friday. The following Monday I called and spoke to the office Manager, Kim. She was never told of my call and issues. She listened to everything and told me she would get back to me. She never called me back. The office did put in an appeal for one part of the procedure and when I received notification it was approved from my dental insurance, I contacted Kim via email indicating I was actually owed money. She agreed and told me a check would be cut. I waited and a check never came. I sent her back an email and called the office. Lynn told me she would check with the doctor. She told me she would call me back. A call never came. I placed another call and Lynn told me the check was mailed and Kim was supposed to inform me. She never did. The lack of professionalism in this office is totally unacceptable. Nothing promised was followed up on. I cannot even guarantee the doctor knows of any issues I brought forth. So my guess is nothing was addressed and my complaints brushed off. I advise anyone to stay away!

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    Robert S. Attia, DMD and Robert J Kakos, DDS
    Robert S. Attia, DMD and Robert J Kakos, DDS
    Robert S. Attia, DMD and Robert J Kakos, DDS

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    Richard Walls, DMD - Cobb Oral Surgery and Dental Implant Center

    Richard Walls, DMD - Cobb Oral Surgery and Dental Implant Center

    3.8(8 reviews)
    6.7 mi

    I have been going to Dr Walls for many years. He is an…read moreexcellent surgeon.. Had many extractions and never a complication. His injections are relatively painless. I also have had several implants done by him and other dentists have commented on how well they were done... Never a problem of any kind. Would recommend him without any reservation whatsoever. Furthermore his prices are extremely reasonable. Front office is very professional also.

    Didn't wait for the topical to take effect before ramming a needle into me, when I shrieked in…read moreagony he yanked my cheek out and stabbed me again even harder. It hurt like HELL. Next he starts complaining about my "behavior", by which he meant the shrieking, which was no doubt being heard by the other customers, and wanted to give me a general anesthetic despite me having a condition which makes general anesthesia dangerous. He pooh-poohed my concerns and said he'd never had a problem. I reiterated that I had subcortical white matter lesions and asked what his follow-up period was and he wouldn't answer. He seemed a little obsessed with knocking me out. Then he went on about how I would never be able to cope with the sound of the drill if this was my attitude to needles and how I needed to be asleep, and I kept pointing out I have no problem with needles just with agonizing pain when they are rammed in and drills don't worry me in the slightest. He didn't listen to one word I said. I left. The painless yet impacted tooth he was supposed to extract is still there. An hour after the needles were jammed in - my whole lower jaw was numb on the outside but not on the inside where the tooth is. For all his stabbing and ramming he hadn't managed to numb the area. God knows the agony I would had suffered had I stayed and continued to refuse a general. His performance seemed designed to have me begging for a general. Today my jaw won't open more than half an inch. That's how hard he rammed the needles in. I've been to dentists before. I have no problem with needles. I am having real trouble believing a qualified oral surgeon with mostly excellent reviews can't understand the phrase "it hurts", can't numb a jaw and can't put in a needle slowly enough that a person can eat the next day. When I left my husband was surprised to see me so quickly as he knew there hadn't been enough time for the topical to take effect, let alone have anything else done. There were two other young women in the waiting room too. Perhaps one of them became Dr Wall's special girl that day. I sure failed my audition.

    Manocchio Nick DDS - oralsurgeons - Updated May 2026

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