After the oddity of our last house, my housemates and I wanted something entirely new - fresh,…read moreclean and most importantly young professional. We were now completely fed up with student style homes, with awful student style landlords and the poor service they offered. Enter: Park Crest Properties. As soon as we saw the website we felt we'd found a hidden gem, an exciting new mid-way between student life and young professional life. The website was easy to use, simple but classy and offered a great selection of houses and flats. Perfect. After choosing the one we desired (complete with little garden and 'cloud burst' shower head, oh yes!) we called to arrange an appointment. Our landlord-to-be (who is also also the estate agent) could not have been more efficient. He was punctual, informative and honest. After the viewing we signed up almost immediately - although it was a lot smaller than our previous home, it was lovely. It was the eye for detail (as it says on their website) that really made the difference, most especially in the bathroom - it was like some kind of luxury spa and extremely well looked after. Of course, you don't have a rented house without complaint, but anything we took issue with, our landlord was prompt in both communicating with us and acting on our problems. And once we had all decided to go our separate ways sorting out the bonds was, to my great relief, totally fine. We couldn't get them back until we sent proof that we had paid our final utilities, which I think is more than fair, and within the week of doing so we received our cheques with only a small deduction for some minor things. The entire experience was both professional and personal, and this is a lovely, understanding and efficient estate agents. I highly recommend!

Regular readers of my reviews will realise that over the last few years I have had quite a few…read moremoves in a short space of time. What this means is that I have visited practically every estate agent in Leeds. On the occasion that I visited this one I was on a very tight schedule to find somewhere to live and probably came across as quite panicked and desperate. Lucky for me then that the guy in the office was brilliant and calming. At the time they didn't have any properties that were suitable, only because I had to move in three weeks and they didn't have any available that soon. Rather than just tell me to try somewhere else bless him the guy spent nearly an hour with me going through my options. Not only did he tell me where else to try but suggested a couple of places and pointed me in the right direction. He was also lovely in that he told me about a couple of areas in Leeds that I hadn't considered. Although somewhere to live was the main goal of my journey and that wasn't satisfied, he did give me lots of advice that was really valuable. http://beautytruthsnotuglylies.blogspot.com/

I was overwhelmed because I had no clear way forward. Then I read about LATTU LIMITED in reviews…read moreonline. Out of curiosity, I reached out. Their fast reply impressed me. LAATU LIMITED didn't delay or provide vague feedback. Instead, they responded quickly, listened carefully, and let me share. They wanted to truly understand my situation.

David and Sam are amazing point of contact for lettings in Manchester highly recommended by a very…read morehappy client.

Unfortunately, nothing but negative service throughout my 18 month rental property…read more When I moved in I reported a broken window and provided photos, which was further reported at my 6 months and 1 year inspection. Not once was there any attempt to fix it or rectify the situation, i moved out with it still broken. I also did not have a carbon monoxide detector for the first 8 or so months in the property. The condition of the property was far beyond clean when I moved in, e.g. stains on the carpet which I had to remove, dust on skirting boards and stairs etc. This was not a huge issue until I moved out and was expected to leave the place entirely spotless, which I did, bleached skirting boards and all. Upon return of my keys I visited the Wakefield office to hand them back. I walked in to be briefly acknowledged by nearly 15 members of staff looking up from their desk and promptly returning to their work. I had to actually ask someone to help me as I was blatantly ignored. Quite frankly the worst estate agents I have ever dealt with and I am glad to see the back of them.

From the owner: Welcome to Richard Kendall Estate Agent - Moving home is one of the biggest decisions you’ll make…read morein life, so make sure you’re using a local, reputable estate agent that will help you through it from start to finish.