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    Connect Housing Association

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Linley and Simpson - Linley & Simpson Estate Agents & Letting Agents in Horsforth, Leeds.

    Linley and Simpson

    (7 reviews)

    Horsforth

    It's always a difficult choice to downgrade a place, but we had a few issues with L&S so I thought…read moreI'd give a bit of an overdue update. During the course of the year of moving in, I had to get a new contract with these chaps due to a break up, and of course wanted it all sorted swiftly and easily. It was tricky and lengthy to get new contracts set up, which became quite frustrating, but it seemed as though a switch in office staff was largely the problem -the lady who'd been working on our forms seemed to have left so there was no record, the day we visited in person was the final day for another lady (who did her best to help) and one of the office juniors (I think) seemed a little lack lustre/confused so it wasn't an easy task. Our situation was a little more unique, as the landlady wanted to manage the property herself, so there was sometimes confusion as to how to get problems sorted. However, when we needed a cooker replacing and other bits L&S were more swift to act and have the landlady sort it, which is important when you're getting really fed up of eating take away. Although we'd have preferred a little more action from these guys, in hindsight when you're with a truly awful letting agent, you realise how good it is to have items dealt with, within weeks! Finally, the leaving process was really simple, for which I'm hugely grateful. We cleaned the house top to bottom, even washing the carpets, and I prayed to get my bond back. I've had issues with plenty of estate agents, and was dreading having to fight for my money. Not at all -there was a small charge, which seemed totally reasonable as it was for unpaid admin fees, and I received almost the entirety back within a week of the final phone call. Plus, the lady who dealt with the accounts (whom I'd phone many times to pay rent) offered excellent customer service, was always absolutely cheery and bid me good luck in my new home, and happy new year! A really positive end to a slightly up-and-down experience, but I'd not avoid them in the future. All in all, I'd recommend, especially since there are FAR worse out there.

    This is the worst letting agency I ever talked to. I called them to book to view two flats, I…read morecalled several times but didn't get thought. Finally when I got to talk to one lady, she took every detail of me (for their marketing purposes) but didn't do anything which would help mine booking (e.g., which flats I would like to view and when). She even complained about my accent (I've been living in the south for so many years and no one said my accent is a problem for understanding over the phone). This is very unprofessional, I would never recommend this agency to anyone.

    Spencer Properties - Pictures caused by water leaks

    Spencer Properties

    (13 reviews)

    Hyde Park

    Sadly I have had 3 bad water leaks from the apartment above me that Spencer Properties rent out…read more This past 6 months have been hell as I have had to mop water up and have extensive repairs. At 80 years of age it is too much. They have never shown the slightest concern and had the cheek to say they had taken legal advice, as I was left paying the Insurance Excess and of course increased premiums. Not to mention my home in turmoil for months whilst things dried out and repairs carried out. The owner is a very wealthy man and has recently been cruising whilst I suffer. There is a total lack of Moral responsibility. Please note all this and many other reviews. I know most of us would only give nil stars. Whilst watching on TV Leeds Rhinos fantastic performance in Vegas, John Spencer a Main Sponsor was seen relaxing in an amazing armchair. Says a lot when he can have the conscience to relax in Vegas whilst I suffer 3 water leaks from his property.

    Miserable experience - condition of my room was horrible when i moved in and the property was…read morepoorly maintained during my tenancy. The worst thing for me is that despite cleaning and reporting ware and tare (which was there when i moved in) at the end of my tenancy they kept my deposit, charged me so many additional cleaning/repair costs and constantly made legal threats months after I moved out. Please think twice before signing anything with them they're really out to get your money.

    Avtar Properties

    Avtar Properties

    (14 reviews)

    Hyde Park

    I can only imagine that Avtar have been offering discounted rent for positive reviews as they are…read morethe worst company I have ever had the misfortune to encounter. I lived with them for a year, during which time I had to deal with a rat infestation (the road we lived on is known to have rat problem which we were warned about by neighbours on arrival, yet it took them 7 months and multiple letters from environmental health to fill in the holes in the walls). We also had to live without heating or hot water over the winter as they ignored our requests to have it fixed, telling us that it was "being dealt with" for over 5 weeks. I ended up contacting my local councillor about it. Avtar tried to blame the rat problem with us (despite neighbours and the environmental health leaving the blame on the holes in the side of the house) and would turn up at random times with a camera to try and catch us out as "dirty" but left after seeing that the house was actually clean (hence actually eventually filling the gaps in). These werent cute little rats they were MASSIVE. The only benefit was that I think they ate spiders (they also ate entire loaves of bread). At the time there was a Facebook group dedicated to them which had one person claim that they were actually left living in a house with a hole in the roof. Dont be fooled by the nice bloke who shows you round, as soon as you sign the lease, if you have the misfortune to live in one of the houses that they actually own then get ready to get used to squalor. We also had problems with overflowing drains (one toilet out of order entirely and the other when flushed flooded the downstairs one) and a mould problem in my bedroom that was so bad that I ended up having to take a month off work with chest infections (another thing that environmental health contacted them about - they probably had them on speed dial). I ended up scraping as much of it off as I can but was left feeling "below par" for a long time and having to take a lot of time off work. They eventually dealt with the mould problem by painting over it. T hey also refused to let us terminate our contracts despite having found people to replace us and 2 girls ended up paying rent for the year on 2 properties as they couldnt stand it any more. Bare in mind that I used to use Leeds Student Homes - a company so bad they ended up being featured on Watchdog, you can imagine how appalling Avatar must be as I view them as considerably worse. They own a lot of houses and I am sure that if nothing ever goes wrong with them or they have a different owner then you'll see them as nice enough but heaven forbid anything goes wrong with the property. It all sounds ridiculous in hindsight and I laugh and refer to it as the paid squat now but at the time we were people in our early 20s who had no option but to carry on living there. At the time it seemed like a great deal at £40 a week but we later found out it was usually rented as a 3 bed anyway - probably due to the mould problem in 2 of the rooms.

    Well, in my renewed efforts to find somewhere to live i turned to Avtar…read more Unlike previous experiences iv had recently, this was distinctly pleasent and we had a lovely guy show us round a whole bunch of different places scattered around Hyde Park and Headingley. A lot more than i had bargained for but it was nice to see what the same money could get on different roads. We were driven around flat to flat by Prashad who was a really nice guy and knew everyones name in all the houses we saw which was a really nice little touch i thought. I found my dream apartment, but alas as im bound by the student July - June Contracts i couldnt move fast enough to secure it; mega sad times! They are really helpful and friendly and Prashad bent over backwards to try and get me the place i wanted but landlords are interested in money alone rather than quality of tenant. The reason i cant give out a 4 star is the £100 signing fee, i have never paid one before and that amount of money for me seems a little too capitalistic for my liking. Id certainly recommend these guys to anyone i liked!

    Roundhay Road Resource Centre

    Roundhay Road Resource Centre

    (2 reviews)

    Chapel Town

    Working as a central point for community groups this building was established not to run resources…read morebut to supply the actual infrastructure needed to run dedicated working community groups from. In other words the building provided workstations and a quality working environment for community groups as well as good environment for fragmented, vulnerable or disenfranchised members of the community to seek help from. Groups in the centre include help for asylum seekers and refugees, South Leeds Health for All, Community Action and Support Against Crime and Leeds Development Education Centre.

    Despite looking like a bank (it's housed in an old Barclay's building), the Roundhay Road Resource…read moreCentre is in fact a lively hub and an important resource for the community. The idea is to provide a one-stop shop for community services, offering reasonably priced office accommodation to groups working in the social sector. In practice, this means that individuals looking for support can come here and have many of their needs under the same roof. When I visited, it was still new and many of the spaces were unfilled, but already the atmosphere was warm, communal and engaging. Anyone who entered the building was made to feel welcome, which is especially good considering many of the groups operating from here work with vulnerable people, and there were plenty of staff on hand to advise and assist. They are currently advertising for more services to set up their offices here, and in my opinion any groups with social or environmental aims would benefit from being part of this community.

    Connect Housing Association - nonprofit - Updated May 2026

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