Unfortunately, nothing but negative service throughout my 18 month rental property.
When I moved in I reported a broken window and provided photos, which was further reported at my 6 months and 1 year inspection. Not once was there any attempt to fix it or rectify the situation, i moved out with it still broken. I also did not have a carbon monoxide detector for the first 8 or so months in the property.
The condition of the property was far beyond clean when I moved in, e.g. stains on the carpet which I had to remove, dust on skirting boards and stairs etc. This was not a huge issue until I moved out and was expected to leave the place entirely spotless, which I did, bleached skirting boards and all.
Upon return of my keys I visited the Wakefield office to hand them back. I walked in to be briefly acknowledged by nearly 15 members of staff looking up from their desk and promptly returning to their work. I had to actually ask someone to help me as I was blatantly ignored. Quite frankly the worst estate agents I have ever dealt with and I am glad to see the back of them. read more