I had an issue with the customer service. When I brought it to managements attention, they took…read morecare of the issue. I am completely satisfied and would recommend them.

I come in to Johnstonbaugh's for all of my instruments accessories as well as for the repair work…read more The friendly front staff make the experience fun and interesting every time I come in, and the repair staff are great! Highly recommend for your band instument needs!

Took my Krank amplifier here today thinking that I needed my tubes replaced. These guys did a full…read moretube test, let me know that I didn't need new tubes, and didn't even charge me for the test. I was ready to spend at least $100 on a quad of power tubes. Bought a can of electronics cleaner from them, I'm gonna clean my potentiometers and hopefully my amps problems disappear. Will definitely be bringing my amp to them if that doesn't fix it.

From the owner: At Hollowood, we have worked hard to become Pittsburgh's Premier music store and be the source in…read morePittsburgh for all musical interests. We are growing rapidly and expanding our store in order to provide all of the musicians in Pittsburgh the best selection and pricing in the area. We are committed to our base here in Pittsburgh because we believe our best customers are in our own backyard and as the music scene in Pittsburgh continues to explode and become well-known, Hollowood wants to earn your confidence that we are the best in Pittsburgh. And if you think of it, over 50 years of being the source of the best musical needs in Pittsburgh, why would we change that?

My son is a musician and he acted like he walked into heaven. If you need anything they have it or…read morecan get it for you. If you kids are interested take them here - they can try stuff and get a taste for the cool rock and roll - and they have a second hand section for those who don't want to spend a lot but get quality.

Amazing music store with massive selection of all kinds of guitars. Every single guitar has a "do…read morenot touch" sign. So unless you know exactly what you want, it is unwelcoming to people that want to try things. I am sure they prefer it to be that way, but it is a bit extreme. 10/10 for selection though.

Amazing service and repairs! They have good quality violins and bows as well! Mike made my cello…read moresound better than ever! He really knowledgeable about all the string instruments! The bridge job was fantastic, he also adjusted my sound post , and deep cleaned my instrument for free! I would completely recommend!

I have an old German cello that badly needed a set up. I live in Morgantown West Virginia, there…read moreis no luthier. I have tried two other violin shops in Pittsburgh area, they were both OK but I was not highly impressed. I took a leap of faith with Wexford Violin Shop and I am glad I did. The owner Mike is an accomplished cellist so he knows what is needed from a musician's perspective. He did an amazing job fixing up my old cello. He put in a new bridge, adjusted the sound post and changed out non-functioning tuning pegs with Wittner geared pegs. It plays effortlessly thanks to the wonderful set up. The service fee is very reasonable and is worth every penny I spent. Thanks to Mike's fantastic work, I can now enjoy my cello again. Mike even played a few songs for me on my cello. I don't think I have ever heard my cello sounded that beautiful ever before. I will be bringing my other cello there for a tune up in the near future. Highly recommended this place.

Easy to work with, communicated well with slightly later arrival time, price was as expected. Would…read morerecommend!

Luis H. is a talented piano professional both as a musician and as a technician! His accomplished…read moreapproach is reflected in the results he achieves. He deciphered an obscure hammer position adjustment on a Hailun studio grand piano. He remarked, "I live for this!" when presented with this particularly elusive challenge. This was further complicated by the fact that the piano was placed in an area with humidity and temperature fluctuations, ultimately leading to sticking jacks. He presented an excellent set of recommendations for maintaining the health and improving the function of our piano moving forward. He touched on the fact that a specific type of regulation would greatly improve the sound and increase the responsiveness of the action, and he offered it as a part of the long-term plan for our investment. There's nothing about the service we received from Mr. Hernandez it was lacking in quality or reliability; we would absolutely recommend his services to any piano owner!

My daughter and I were in Pittsburgh from Texas for the Eric Clapton concert and had some time to…read morekill. We rolled into Pittsburgh Guitars and were met by the absolute nicest staff. Anything we wanted to play was pulled down off the rack for me and tuned on the spot. The store itself is pretty small but organized really well and had several options of everything that we were looking for. One of the staff members connected with my daughter and gave her some stickers. We ended up buying some shirts. These guys go above and beyond and I highly recommend them.

Nestled in the heart of the South Side is a true treasure of Pittsburgh. Pittsburgh Guitars is an…read moreunassuming house of guitar nirvana. The staff are all knowledgeable and ready to help. Forget the chain guitar outlets, this is the Real Deal. From high quality gear to world class repairs, John and his team have you covered.