Mr. Smith and Mr. Jacobs were the 4th firm we talked with before choosing who would help my husband…read morerepresent his case. All the other firms said they would be able to win our case, but after listening to them we understood that they really didn't understand my husbands industry and what he was being charged with. A couple of firms would not even meet with us in person unless we agreed to retain them and pay a fee or they wanted to meet us at a bar. We were able to meet with Mr. Smith in person before retaining him and Mr. Jacobs and he spent over an hour listening to our concerns, explained the processes, and hurdles we would possibly face. At the end of the meeting Mr. Smith explained that they would take care of our case so we can go back and live our normal lives again. Overall we felt very well taken cared of, all of our questions were answered no matter how small, and even though it did take a long processes due to COVID closing the courts in the end Mr. Jacobs was able to have our case dismissed. We would recommend them to everyone who is ever in need of a criminal lawyer.

Terrible group of lawyers. Scott basically forgot about my case multiple times. I retained Scott…read morebefore having to move out of state while the case would be waiting to be placed on the docket. All I heard for two years from this group of lawyers was "not yet, still waiting", etc. After the date that the statue of limitations for the case had passed, I called Scott to verify that the state had failed to prosecute within the time frame allotted. It's a good thing I called, because apparently the case has been brought before the court and prosecution had been set in motion months prior to this and Scott and his team had no idea. After that surprise, this team of lawyers fumbled around and finally presented me with plea deal that they said was the best they could do if I wanted them to handle the case while I was in absentia. The only other option would be to fly back to Georgia from California to await trial. I reluctantly accepted the plea bargain which included Community Service, attending a class, and paying a fine. I submitted all proof of completion of my part of the bargain. Scott and his team took it to court and had it signed and sealed, and told me that the case was resolved. Fast forward to a few months after that. I get a call from Scott's office telling me they "made a mistake" when they told me the case was resolved. They messed up the paperwork and failed to include in the plea deal they presented me with that the court had requested I take another class. There was a probation officer waiting on paperwork as proof for completion of a class I was never informed I had to take, months after I was told the case was resolved and over with. I tried my best to find a class and complete it in what time remained before the probation officer put a bench warrant out for my arrest, but there simply was not enough time. If you want someone competent enough to handle your criminal case, do NOT choose Scott W Smith, "Peach State Lawyer". Not only is he kind of a dick to his clients, he is wildly irresponsible and forgetful and is just (barely, if at all) going through the motions for your money.

Shanera was a great case manager- everyone at firm was really nice! I hope Im never in an accident…read moreagain but if I am, I know who I am calling.

I had placed a call to this firm on July 13,2026 inquiring about my son's case. I spoke to , I…read morebelieve a secretary from that office, gave her all the info. She told me she would present it to the firm, and see if this would be a case they would take on, and call me back with a response. As of today, July 18, 2026 I have not heard from this law group. I guess I expected the courtesy of a return phone call from them. Very unprofessional.

BEWARE BEWARE BEWARE Just like the last review where she said the backend is shady?In deed it is!…read moreThey had me sign over my case only to sit in it and never give me updates. When I asked to speak to an Attorney Katrina Heflin and Elsa Brewster said on 3 separate occasions he was in court! After realizing their may not be a real Attorney or something was a miss I demanded to speak to counsel and was told by Ketrena Herrin that TO FILE A LAWSUIT IN MY CASE IS TOO EXPENSIVE FOR THEM TO DO! RUN RUN!!!!!!!

I always wanted to give my own an opportunity to represent me in an accident case. Don't get wrong…read morehey sent me to a good chiropractor, but that is it. My complaint is that I was called about me receiving compensation from this accident in October 2022. I was told a check was received in office and it has to go into escrow for approximately 10-15 days. That is fine 10-15 days go by and I place a call and I am told we have to get some people to agree to reduced payments. I wait another 2 weeks and I call back to see the progress and when to expect a check to be mailed to me. I am told the person stepped out and would return my call and has not returned it since. Now if I was told that this is the way the do business from the beginning I wouldn't be wondering about a check. I would just wait, but if you tell me one thing then I am expecting to receive something not to be told there is another issue to be handle then you will receive a check. All I can say is that the lawyer maybe good for all I know, but the backend of his business is shady. I will not be using them again god forbid if I get into a mvc.

Rachel was amazing!! She was able to pull the facts on my case and present the needed evidence to…read morebring justice... Rachel was very honest and did not sugarcoat any during our meetings. She is very knowledgeable in her field.

I had the misfortune of Rachel representing me for a child abandonment case in Fulton Co. She is so…read morerude and unprofessional on every level. She requested I call her and when I did she talked over and refused to allow me to answer the question she'd asked me. I asked that she stop interrupting me several times before she HUNG UP ON ME. She then told the judge, I was difficult to talk to and that I wanted to represent myself. My case was dismissed due to lack and poor legal representation. And to add insult to injury accordingly to the Dekalb Lawyers Association, she has a niche in Father's Rights which in my opinion is a complete conflict of interest and explains why she was so hostile to me for no apparent reason. This wasn't my first encounter with her, I took the same action back In 2018. She was rude then and told the Non custodial parents they could pay $1, the bare minimum and that would suffice. I was shocked and outraged that she'd state this in open court when she was representing Custodial parents fighting for financial support for their children. I'm not sure if she took her meds during both of my unpleasant experiences with her but she definitely has some mental health issues that she should definitely seek help for. Read her responses to other people's reviews. Not the response of a professional. Perhaps since she doesn't have children of her own, it makes her insensitive and Unempathetic to these kinds of matters. If you have a complaint against her or witnessed her unethical behavior, I'd implore you to make a formal complaint with State Bar of GA, The Consumer Assistance Program, GA DEPARTMENT OF LAW'S CONSUMER PROTECTION, and OFFICE OF THE NSW LEGAL SERVICES COMMISSIONER OF GA to avoid anyone else from having this kind of encounter with her. Her behavior and demeanor is rude, arrogant, and egregious.

The attorneys here have a great understanding of the law & how to execute on your behalf. I…read morerecommend calling here first for any legal matters you may have. If they don't handle it, they'll refer you to another competent attorney.

I spoke with Robert James directly before retaining the firm and felt confident enough in the…read moreconversation that I paid my deposit shortly afterward. After reading some of the reviews I specifically raised concerns about communication and was assured that once there was movement on the matter, I would be kept updated and the firm would handle things. Unfortunately the reviews ended up reflecting my experience... calls were never returned I had to physically go to the office to get attention on an important matter and critical deadlines were missed. I also had to be reassigned from the attorney originally handling the matter because I found the communication dismissive and lacking the professionalism and care I expected. I later raised everything with firm leadership but no meaningful resolution was offered after such an expensive fee.

Where do I even begin with expressing how satisfied we are with Atty. Holly Peace? From the very…read morebeginning to the FOUR YEAR end, Holly was there in every way possible! There was never a phone call or email that wasn't promptly returned. Holly was always upfront and honest with my son about his case and what was going on. Though she promised him no miracles, that's EXACTLY what she delivered in the courtroom when things finally came to an end. Her mannerism and way with words more than resonated with the judge as he allowed a slight smile to grace his face before he gave my son EXACTLY what Holly asked for, "probation vs taking him away from his kids and sending him to prison." As I have said several times before, "A million thanks to you Holly, for always following through, working so hard for us and never letting us down. Please know you are GREATLY APPRECIATED!" I'm new to Yelp so please know I give Atty. Holly Peace FIVE STARS IN ALL AREAS!!!

Words cannot describe how thankful I am for Holly Peace. She is a damn good lawyer and person. You…read morewon't be disappointed if you hire this firm.

I've been represented by this law firm twice before this case and had a great experience, so I felt…read morecomfortable enough to work with them again. Unfortunately, communication has significantly deteriorated to the point where there virtually is none. Because of this, I do not recommend them. No one is rude when you speak to them, but the issue is speaking with anyone. Outside of my initial intake and maybe 1 or 2 calls within those following weeks, I could never get anyone on the phone, to return my calls, emails, or text messages. When I'd call, the majority of the time it would go to voicemail regardless of the option I chose- case manager, operator, attorney. I couldn't get anyone. If I did get someone on the phone, it was never my case manager. I would explain to the person on the phone (likely an operator) that I had questions or would like an update on my case. This person couldn't answer my questions but would give me the information to my case manager, which I already had and had been trying to reach out to, and this information was relayed to the operator I spoke with, who of course couldn't do anything about it. I didn't know what to do at that point. No matter how many voicemails I left my case manager, emails I sent, or text messages I sent to her direct number, none of them were returned. If I got a call/text/email from Shane Smith it was because of something they needed, wanted to tell me, or a promotional email, never a return call from my countless number of voicemails, emails, or text messages I've sent over the last 11 months. To go through my entire case with no forthcoming communication was exasperating, to say the least. I've referred my friends and family to Shane Smith and to get treated in this manner, especially after having them represent my cases over the last 12 years, was beyond disappointing. I don't anticipate any accidents in the future, of course, but if I have one I will not be represented by Shane Smith Law.

I would like to commend the team at Shane Smith Law for their professional demeanor in handling my…read morecase. Everyone has been proactive and accommodating. My questions have been answered. My concerns have been addressed. I feel confident in my decision to have chosen Shane Smith Law and applaud their work ethic.