We went to see doctor Shingate for lab test since our primary doctor was on vacation. The doctor is nice and helpful.
However the efficiency of the office is poor. We had to wait for more than an hour for our scheduled visits. With a baby it was not easy at the waiting area. The doctor did apologize for delaying.
And after our visit, if you need any paper document, the assistant was not taking care of it rightly(in wrong format or they just forgot it)
worst of all, I received a bill that was exceeding the amount I normally charged for lab test. After calling the insurance company, I realized the doctor gave wrong code for claim insurance... Even though I message the doctor, I still need to write a letter to the John Muir patient concern liaisons by myself....It's really a pain process. read more