I've always been a sickly kid, so when I moved to Manila and got exposed to pollution every single…read moreday, my visit to clinics became more and more frequent. I was lucky to have discovered Healthway early on, because they had everything I needed at such a convenient location. A couple years ago, Healthway Manila used to be just inside Robinson's Place along Padre Faura. Now though they moved outside the mall, to the corner of Padre Faura and Jorge Bocobo. I haven't been to their new location yet, but if their service didn't change, then I don't care. I will keep my 5 star rating. They have everything you need here: dentists, opthalmologists, oncologists, all sorts of -ists, ENTs, etcetera. You don't even have to set an appointment. Just walk in, tell them what ails you, and you'll be taken care of. I guarantee it.

When you think about PGH, what comes to mind is the crowded rooms and queues because it's one of…read morethe biggest public hospitals in the metro equipped with the most competent doctors. If you wanna take advantage of the latter but hate the hassle of having to line up for a long time just to get a quick consultation, PGH now has a new facility that will cater to your needs. Their new medical arts building is equipped with everything new but with same level of competence. You only have to pay a wee bit higher than what they offer on the main building but a wee but lower than what you'd pay at a private clinic. I would often visit the food court on the second floor because it has some of the known fast food chains and because I would always go for the tofu sisig. It also saves me the hassle of walking to grab a grub at Robinsons Ermita which is farther.

My mom was sent to the E.R. she's cold but they don't even give her socks to cover her feet. its…read moreemergency so expect it that most patient comes in barefooted for senior like her they should have offer her even sock to cover her feet but they dont. called the billing office so they can give slippers and charged it on the bill but they dont offer it. They dont care about the patient they are more concern on the payments. Bad service from the doctors and nurses and they overcharged patients with service that any patient don't even deserve.

My mom prefers to be seen at manila doctors for the reason her doctors were here, but the staff are…read morenot polite and for sure need training when it comes to patient care, not even introducing themselves. When asked with some concerns they are even not good with communication, no empathy at all mostly er staffs. ER staff need improvement 100%

Not a fan of this place ever since my dad died back during the covid pandemic. He was admitted to…read morethe hospital and some doctor friends of ours from other hospitals immediately told my mom that he should not be given the drug Remdesivir due to it's negative side effects to kidneys (my dad had kidney issues at the time). We especially went through the trouble of procuring a costly alternative drug from overseas for his use and the hospital agreed to use it instead for him(my mom was really adamant about it). But he still eventually passed. When we reviewed the drugs he was given when we were settling the bill, we noticed that they went behind our backs and gave him Remdesivir anyway. And with multiple doses per day too. In the end, his main cause of death was from septic shock due to kidney failure.

Back in 2013, I went to Palawan on a business trip and didn't bother putting on insect repellent…read morethe whole time. I paid for this by contracting a new and more virulent strain of dengue and bringing it to Manila, where I got sucked by another mosquito, which then bit my sister. So both of us ended up with dengue in Metropolitan Hospital, trying our best not to bleed out of our eyes and die. My sister only had second-degree dengue so she got off easy. I, on the other hand, was so close to dying I got sad looks from the nursing staff. My platelet count dropped to 4 -- context: normal number is 300. I wasn't allowed to brush my teeth because if my gums bleed, the bleeding won't stop and I'll die. The best part of that experience was that the whole hospital rallied to save me. The doctors were there for me, the nurses kept sneaking me Jell-O, and some of the staff even donated blood so I wouldn't have to pay for the blood bank. In the end, I survived, and it was thanks to the wonderful people in this hospital.

Come early as 6 AM. Expect a queue in registration. Laboratory/Blood Extraction waiting are is…read morecrowded and Xray department too. Prepare to pay 50 Php of you don't have stool with you or you can bring your own.

I now have firsthand experience of PGH's poor service--both before and after a medical…read moreprocedure--as well as their inadequate handling of complaints. This is no longer just about my relatives; I can personally attest that PGH's service is truly disappointing. A hospital does not automatically become "good" simply because it has UP-trained doctors or produces research outputs. That assumption must be challenged. Our complaint has already reached the UP leadership and the Department of Health, as PGH itself appears indifferent--particularly its doctors, personnel, and departments. My concern now is that they may attempt to distort the facts once this issue is brought to a proper forum. I strongly advise others to disregard comments posted here by PGH employees or UP students. What truly matters are firsthand experiences, and those reveal the reality far better than institutional claims.

I called for oncologist from US ,the person answered the phone doesn't listen and keep on hanging…read moreup. When I was transferred finally same issue. I complaint on the 4th call the receptionist went there and connected me to a live person. I was able to ask my question. The amount of time I keep calling is so stressful. I am not satisfied with this kind of service.