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Manhattan Wine Xchange

3.0 (15 reviews)
Open 10:00 am - 11:30 pm

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Review Highlights - Manhattan Wine Xchange

When I visit my mfriend on the UES I always come here.

Mentioned in 3 reviews

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West End Wine & Spirits

West End Wine & Spirits

4.1(31 reviews)
1.5 miUpper West Side
$$

DO NOT SHOP HERE! PICK ONE OF THE MANY OTHER OPTIONS AVAILABLE NEARBY. THEY IMPROPERLY STORE THEIR…read moreWINE, SO BOTTLES MAY BE MOLDY AND THEY REFUSE RETURNS-- I purchased a $20 bottle here on the evening of 4/7/23. I opened the bottle immediately after purchase and the inside of the cork had mold all over it. So, I went back to the store that same evening (10min later), figuring it would be a quick exchange or refund. However, a man who identified himself only as the "manager" flat out refused to consider any idea that the cork was moldy, or any sort of exchange or refund. I even showed the cork to another customer in front of the manager, as a sanity check, and the other customer agreed the "white fuzz" over the inside of the cork was mold. Instead, the "manager" was extremely rude and highly aggressive. He continued to try to gaslight me into thinking it is "normal" for wine corks to have white fuzz on the inside and then proceeded to ask me why I opened it if it was moldy (which, of course, I wouldn't have known because it was on the INSIDE of the cork and wine bottles are opaque). Anyways, I ended up thanking him for his time and telling him I would no longer shop here. If you are the owner of this business, please consider adjusting your staff and business policies because you are losing business. Instead of exchanging a $20 bottle of wine, you have now lost my $100's of business every quarter.

I've never been to a wine store where every bottle is overpriced. I use the Vivino app' to compare…read moreprices when I shop for wine. At this store prices are marked up at least 20% above the standard rate.

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West End Wine & Spirits
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Manhattan Wine Xchange - beer_and_wine - Updated May 2026

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