I went recently to this location to visit Dr. Nazarian. I was very impressed with my visit. The…read moreoffice was very clean. The receptionist was very kind and friendly as soon as I came in. The seats have notes in the waiting room to identify the seats that could be used for safe social distancing. I did fill out the paperwork ahead of time before my visit, and it did not recognize in the system. I was told that they had updated their computer system. When I arrived, I needed to fill out the information on the iPad. I suppose it was ok because I did have to wait anyway. The receptionist was very apologetic. Dr. Nazarian and the staff saw me promptly as I did see she had a lot of patients that morning as I arrived. She was very thorough and took the time to explain, address and listen to what my concerns were. She is knowledgeable, very kind, warm. You can tell she is a beautiful person inside and out - and does care about her patients. I have gone to other Schweiger offices and I have never had the positive experience that I did here at their Upper West Side location. I will most certainly be back.

Dr. Jocelyn Gandelman bedside manner and follow-up is amazing. She solved my skin issues that was…read morehappening on and off for years. other doctors I've seen would keep prescribing me steroids but she truly cares long term what would happen to your skin and the follow-up was what i needed to get the issue resolved. I do wish this place gave more samples like the other schweiger Derm offices. It's rare here even when asked.

I have been looking for a new person to work on my skin. I found Jasmine on Yelp. She spent a lot…read moreof time asking me questions about my skincare routine, diet, and other factors that affect my skin. She also took time to explain everything in detail and what I need to do to improve my skin. I had my second session last week. She did an amazing job - I can feel a big difference. Thank you!

Her extractions left me with permanent scarring on my face, confirmed by my dermatologist. I…read morecontacted her about broken blood vessels a few months after my facial because I was worried and she just recommended vitamin C. Her facials are fine just don't get extractions from her if you have sensitive skin like mine.

I have been bringing my daughters to Nirit to have her care for their eyebrows for years. She does…read morean amazing job, she's very thoughtful and mindful and consults with us every time to see what we would like and if we want anything different than before. My daughters are always happy with the result and as their mother, I feel confident they are in great hands. Nirit is an artist. We would never go see anyone else. Such a comfortable, welcoming experience for all of us.

Love Nirit! I have been going to her for years and she has done a wonderful job shaping my brows…read more She also provides great advice on your skincare, working with you to develop a personalized regimen. Facials are also incredible... and she has her own product line too!

I had a gift card for a facial and 2 upgrades. On my order form, I chose absolute quiet. This did…read morenot mean that the tech should not communicate to me that she wasn't going to do any add ons. Sure she was quiet and skilled but the place is not quiet- there are no doors- just curtains and the client in the room across from me was blabbing away and it was not relaxing. After the facial I inquired about my add ons (as I was interested in the light therapy and dermaplaning) and was told since I used tretnoin, I couldn't get them- this was never mentioned to me so I chose products instead- I wish I had known before as I would have stopped the tretenoin prior) Not sure I'll return, due to the noise and miscommunication but it was an ok experience

This is mainly for customer service and not the facial. I never got a facial here - before you…read moreroll your eyes completely - let me explain, lol. I normally go someplace else for facials, but I was curious about HeyDay. My first few impressions here was not the best, but I am going to give them the benefit of the doubt and leave some stars, since people seem to like them. Scheduled online which seemed seamless. I had some follow up questions later about my facial and tried calling and left messages. No one seems able to pick up the phone. Fair enough, you're busy, that's good and that's not my issue- but I got no response. As a first impression, this was slightly concerning because to make the appointment required a credit card - but after that any communication feels very difficult. Also, feels kind of like a bait-and-switch a little in terms of what if I needed to cancel? Would I be charged a fee because I tried to cancel and no one would answer or get back to me? What if I had an issue post facial? As you can see, the non responsiveness leaves a bad impression. Finally, due to sheer persistence, I was able to call and reach someone. At that point, I just wanted to cancel my appointment because I didn't want to take any chances and just scheduled at my regular place.

Absolutely LOVE SkinLaundry. I have been going to them…read morefor... even before the pandemic ! My current favorite location is the Upper West Side one, Melissa is GOLD Highly recommend it, the staff is truly amazing.

Not impressed. Went for my first time discount laser facial. It literally was like 7 minutes. I…read morewas informed by Olga (who Was very professional And did her job well) that in order to see any results I would need to come every 10 days for at least 4-5 months. Wait What ???? Umm. No thanks. I would rather pay more for a stronger laser. Again.... Olga was perfect. Just the business was not what I was looking for.

My facial was amazing!! Ellis, the facialist/esthetician, was great with her hands. Her massage and…read moregua sha work were exactly what I needed for my tense jaw and shoulders. She was also just so fun to talk to that it made my experience even better.

LING is the best! I love their high quality facials, always a great. The staff always does a great…read morejob of determining the right facial for you and I appreciate that the don't upsell. My go-to on the UWS for a great facial!

Loved my facial and learned so much about skincare!…read more Custom routine tips and very relaxing. Great deals for first timers

I have been going here for 7 years religiously getting both massages and facials. Both services are…read morewell priced and high quality. Cleo is the best and does everything she can to work around your schedule to fit you in. So happy I found this place!

Around 2-3 times per year, I visit KUR Skin Lab for a hydra-facial when my skin is in need of a…read moredeep clean and refresh. I have always appreciated the professionalism and cleanliness of KUR. Since it is a medical spa and they use high-end skincare products, I trust that the facials will leave my skin clean, soft and less inflamed, as opposed to other spas in NYC that can cause breakouts afterwards. Kristen preformed my recent hydra-facial, she was very communicative and understanding of my skin concerns. She tested my skin and really evaluated it with open transparency and kindness. The prices are pretty high, but knowing that the service quality and experience is consistent every time I go, I would suggest 2-3 times a year is well-justified.

I absolutely love this place. I've gone once a year for the past 4 years. I booked my first…read moreappointment when I started experiencing skin issues on my face. I had always had great skin, but Kur Skin Lab restored its beauty and I'm so grateful. I started with the Chemical peel for the first two years, and these past couple years have been getting the Enhanced Microneedling. A week of downtime was required for this, but it was well worth it. The results are fantastic - it truly gives me glowing, youthful skin at almost 44. Thank you Kur for the welcoming and calming atmosphere you create!

Been a customer since 2019 but - My experience has taken a…read moredisappointing turn. The owner and manager's unfortunate arrogance, poor management, and lack of respect for their customers have made it clear that they don't value the people who support their business: This place requires a strict 24 hour cancellation policy, but cancels appointments less than 2 hours before appointment time. This has happened on multiple occasions all on flimsy excuses, with an impersonal email, while you have already planned your day. Once or twice is understandable, but repeated instances demonstrate a lack of professionalism and disregard for customers' time (I tolerated this many times over the years) - and they call their last-minute cancellations a "policy", while it is a pattern. Instead of making efforts to retain customers or offer any meaningful resolution, when I finally spoke up, The "manager" working that day right off the bat suggested that I take my business elsewhere, canceled all my future appointments, and deactivated my account as retaliation. My effort to reach the manager was ignored, and they chose to communicate solely over email. The tone was combative and filled with attitude; the manager even lied about the reasons for my past appointment cancellations (see screenshot). There was no accountability and they made no effort to accommodate the customer - there's only immediate defensiveness, dysfunctional communication, and punitive measures for voicing concerns - all on top of yet another last-minute cancellation. Rather than valuing customers and handling things differently, they chose to push them away. When I reported this incident to the owner Rani, rather than addressing my concern, she demanded that I take down my online review in exchange for continued service. When I refused, she aligned with the manager and reinforced severing the relationship (adding, "we wish you the best in your future endeavors"). She also refused to acknowledge the manager's behaviors or take any accountability. This business has failed to uphold even basic professionalism and courtesy. The owner only cares about herself.

Just had the most refreshing facial Skin feels so smooth and glowing. Super professional…read moreteam--totally pampered. Definitely coming back.

I was very hesitant about trying cool sculpting for the first time but when I walked into Jessica…read morePlotnick's office I was immediately put at ease. Cindy welcomed me with a huge smile and Kelita is fantastic and a cool sculpting expert! They took their time to walk me through the process and guided me on the best size that would make the biggest difference and I am so glad I went with their suggestion because the results were unreal! Jessica and her team (Kelita and Cindy) are wonderful and I couldn't wait to do my follow up to see the before and after photos. Wow did the first cool sculpting do wonders I couldn't wait to do it again! I just finished my second round of cool sculpting and really can't recommend enough this team at CPW Vein & Aesthetic Center.

Absolutely outstanding! We were visiting from Hawaii and Jessica took excellent care of us. I'd fly…read more12 hours again just to have her freshen me up! Hands down the best in the business!