Body work service and repairs were excellent! Service is friendly, courteous, and responsive. We have had two accidents repairs done by Richard and his team and both times they were prompt, work was professionally done, and we were fully satisfied with the results. They are preapproved by USAA which makes the whole claim process easier and quicker. Highly recommend! read more

There is nothing fun about being sideswiped on the highway and having all the drivers side panels involved, plus the side mirror and rear bumper. Thankfully no injuries. My also excellent insurance company ,Travelers, sent me to Manhattan Auto Care on Delancey Street. In a little over a week my car looked brand new . They even cleaned and vacuumed the car better than I have ever done. They handled all the insurance directly with my insurance and the other guy. read more

These prices seem to be a little high. Try: Cibao Auto Repair 73 E 130th St Right near FDR Dr 212-353-9996 They're wonderful! read more

Manhattan Auto Care - Bill - Auto Repair Near Me - New York, New York

Over time, some businesses change and lose their customer service and the quality of their work. This is not the case with M.A.C. Earlier this year I had to come back for another repair for some damage that my parking garage did to my bumper and tailgate - and I the pleasure of working with Richard again. Everyone from Jocelyn at the front office to the gentleman who worked on my car were completely professional and made me feel like I was in good hands. They even went above and beyond and let me bring back my car this week to do some touchup work that I didn't have time for them to do, the first time around. They even waited around since I was running late so that I could get my car today! I'm very grateful for businesses like this that still exist and put the customer first. read more

Manhattan Auto Care - They did a repair of my bumper which was damaged at a New York City parking garage. Looks brand new! - Auto Repair Near Me - New York, New York

A positive experience with punctual and personal attention. Work completed promptly and professionally with informative updates.

This shop is as dishonest as they come. Shop around. Their quotes will be over double what any other shop charges. They exist to cheat customers and insurance companies. Full stop. They do it with a smile on their face, but don't be fooled. Poor communication, dishonest business practices, don't honor their word. Avoid at all costs. There are better choices out there. read more

Brought my Jeep Cherokee in for repairs. Staff and owner were super friendly, got a lot of text message updates, car was finished on time and looked great. read more

Manhattan Auto Care - Car damage - Auto Repair Near Me - New York, New York

First and foremost I want to say thank you to the owner for helping me out and taking my car in for service on short notice on a hot summer day. Very kind gentleman who was very thorough and played no games. My car stalled out nearby and one of his workers were nice enough to help me move it to safe spot. After moving my car and speaking with the owner on the service of my car his customer service and attention to detail was flawless and was able to order the part for my car to begin working on it at a fair value. I'm happy to know my car is in good hands with a shop that's been around for a long time with experienced mechanics and pleasant staff at the front desk. It's hard to find good people these days and they came through, pure diamond in the rough! read more

If you're a New Yorker, you need a few things in your life: You need a bodega with a great egg sandwich, a solid neighborhood bar, a reliable barber, and if you have a car, you need a place like this. 4X I have been to M. A. C and four times I have been glad this is my place. At a fraction of the cost of a dealership, i get more reliable service, quality body work - (my volvo always looks like new) and quick and clean navigation of the claims process. I'm not surprised - a veteran who served his country and his city runs the place and also has a valued automobile himself, so he knows the importance of body repair done right. I won't go anywhere else while I live in NYC read more

Richard & Naisha we're amazing from the moment I called to finish. Literally saved my sanity. Very professional, great customer service, and very fast and efficient repair. Oh and not to mention - very affordable! I will be recommending all my family and friends to pay them a visit if they are ever in need of any car maintenance. They literally gave me a peace of mind and were so understanding and just overall great energy. Thank you guys so much! read more

Manhattan Auto Care - Signage - Auto Repair Near Me - New York, New York

Manhattan Auto Care is the only place I'll be taking my car for repairs. An attendant in my parking garage scraped and dented the entire right side of my brand new vehicle (all side panels) and admitted liability. They offered to pay for the repair, and I chose Manhattan Auto Care because of the glowing reviews and references. And I do not regret my decision at all. They were professional from the beginning (especially Richard) and truly experts in this industry (it really is a form of art). Most importantly, they did a superb job and brought my vehicle to perfect form -- neither I nor my family members could tell the car was ever damaged. Many places get the paint color wrong (even for common colors as mine), but they did an amazing job matching the color, and I could not be happier. Top notch service and work. Five stars! Unfortunately, another attendant at my garage damaged my car again! I will be bringing my car to Manhattan Auto Care again without hesitation. read more

Manhattan Auto Care - Shows where the repairs were done. - Auto Repair Near Me - New York, New York

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I am so happy I have chosen Manhattan Auto Care for my car services. I had a car accident and they were able to take my car in on Monday and had it finished by Wednesday. I decided to do exterior detailing with them bc I was soo happy with the services and they didn't disappoint. read more

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So my husband's Honda CR-V was involved in an accident and he brought it to Manhattan auto care to repair. What a great decision. From beginning to end the repairs were done professionally and our car looks better than ever. Jocelyn at the counter was nice. Richard and his head mechanic took care of our car and addressed any concerns my husband had. A good independent mechanic is hard to find especially in Manhattan. Thank you MAC. read more

My insurance company sent me here to get an estimate for damage from rear end collision and from damage when someone "keyed" a long scratch on the side of my car. I decided to have them do the repair. The car came back looking like new. i just needed to pay the insurance deductible.They even vacuumed and cleaned the inside of the car. read more

Manhattan Auto Care was very fast and efficient during the process. The work they did was great. I was taken off guard about their policies regarding the deductible and estimate. Had that part of the process gone smoother, I would have given them 5 stars. I do think that the employees (Richard & Naisha) seemed as if they never took a day off and were available anytime I had questions. They returned calls promptly. It was such a convenience not to have to drive to the outer boroughs to get body work done. I would certainly consider them again should I need body work. read more

Terrible shop ... took my care there to get repaired from a theft. They were supposed to check and inspect the vehicle... it was not done . parts put on the car are are old parts from a junk yard. It now has electric issues and catalytic converter is missing on the vehicle. I do not recommend if I could give them a lower score I would . Very unprofessional and lazy shop. read more

Recently got my car fixed through an insurance claim. I had to replace a sideview mirror, fix a dent and a large scratch spanning two doors. The car looks as good as new. Service was fast, easy and well done. I will definitely be using them for any issues I have in the future. read more

I don't usually leave Yelp reviews before the job is finished but when I dropped my 2009 Audi S5 off this morning at Manhattan Auto Care, I was so impressed with the reception and customer service I felt compelled to do so. Every aspect of my interaction with either the assistant or the owner, Richard, was top notch. I am confident that their work will be outstanding and my car will never look better. BTW, Richard is a veteran as well as a retired NYPD Lieutenant, and I always like to give my business to those who serve both our communities as well as our country. I will report back after I pick up my car, I can't wait! read more

Very helpful and efficient! I had a couple small issues with my car and they took care of me right away, checked on everything, and explained what was going on. Very professional and great service! Thank you!! read more

Five Stars for excellent treatment and professionalism! My truck was hit while being legally parked. This was the first time this ever happened to me. I brought the truck to Manhattan Auto Care where I received excellent treatment! The owner, Richie, saw how upset I was, explained the process, kept in communication with me, and provided guidance every step of the way. The entire staff made this unpleasant event a professional and respectful experience. Thank you everyone! read more

Manhattan Auto Care - Auto Repair Near Me - New York, New York

Quite possibly the WORST customer service I've received in my ENTIRE life!!! I stopped by Manhattan Auto Care seeking an estimate to have my rims repaired and was met by a surly ankle-biter named Richard Gallo. He quoted me $160 per wheel, which I was ready to accept. However, since the $640 would be coming out of my own pocket, I inquired if he could do the job for $150 per wheel. Instead of saying no, he barked, "I'm not doing it!" and stomped away like a toddler. I assume Gallo's not as petulant when bilking insurance companies, but he appears to have nothing but contempt for potential customers. DO NOT waste your time and money patronizing this business!!! Update: After leaving Manhattan Auto Care, I took my car to Hunts Point where they fixed my rims for only $250, saving me almost $400 bucks! Side note: Richard, like me, is a former cop, yet he never learned to treat people with Courtesy, Professionalism and Respect. read more

My Honda pick-up was side swiped by a guy in a stolen car. Everyone at Manhattan Auto Care was professional, courteous, and easy to work with. They gave an accurate estimate of the time it would take for me to get my car back. The price was very fair, and the work was outstanding. A++ for this business. read more

I brought in my vehicle for a body damage estimate per directions from my insurance carrier. Prior to the inspection and quote of my damage, the gentleman who serviced me asked when I would like them to take care of the body work. The place is a little office but part of a parking lot and I was a bit skeptical of the type of work they will perform. After a lengthy discussion, I said my preference is to use another mechanic for body work and after I said that the gentleman became ver unprofessional and short. During the discussion, the gentleman asked me if I had a deductible. After stating I have a $1,000 deductible, the gentleman said that the cost will certainly exceed $1,000, but after I refused to use them for body work, the quote that they sent my insurance company was conveniently under $1,000. This place is very shady. Please be careful. read more

My car was vandalized while parked in Manhattan. Dropped off the car and it looks brand new. They even washed the car!

Had squeaky brakes and a brake warning light, altho I had them checked out somewhere else just a few weeks ago and told there was no problem. Owner Richard warned me that the charge would be $110 just to look at it, even if nothing was wrong. He came outside and after eyeballing my tires, he said in his experience based on my story, it's dirty brakes and if he got his guys to do diagnostics, he'd have to charge me $110 and probably end up telling me there's nothing to fix. He then went inside to get something and on a rainy day sprayed some brake cleaner on all 4 of my brakes for free. Wouldn't take a tip. Said, "it's not the way I live my life". We should all live life so generously. On my drive home, there was no brake warning light. For those reviews about him being gruff, he's a retired police Lieutenant, so probably has earned the right to expect to be treated with respect. read more

Where to start... After a nice golf outing followed by a lovely trip visiting family in Long Island, we noticed that someone had sideswiped our car, which actually, was a borrowed car from our in-laws. Yikes. There was an obvious scratch on the side of the car and also a dent in the front as well. It just so happened that my in-laws were also preparing to trade the car in for a newer model that week. Panicked set in instantly when we discovered the very noticeable damage to the car and my next (panicked) call was to Manhattan AutoCare. The receptionist was so incredibly nice, which is rare in Manhattan especially when temperatures exceed 85 degrees, and explained that I should probably just bring the car in now if I was able. When I actually got to the office, Richard (the owner) came out to inspect the car and while I waited to hear the exorbitant estimate, I was surprised to receive an estimate that was actually affordable. I had to hug him to not break out in tears. I would also like to note that this is not an exaggeration, at all. Richard and his team fixed the Subaru that day, within hours, detailed the car and actually suggested an option that would be less expensive as it related to the repairs. When I tell you that the car looked good as new, believe me. I was so incredibly grateful that I had to send lunch. They truly are a really nice group of people and I'm glad that we have a place in the neighborhood that does quality work without breaking wallets, with an awesome attitude. We're bringing our other car here as well! read more

Manhattan Auto Care deserves 5 stars. Richard, the owner, is a man of few words but is a straight shooter. I haven't had to deal with an auto body shop in a long time and was expecting the worst. Instead, Richard and his staff took great care of me and my car and made the process very pleasant. They gave me an estimated completion date and sent me text messages every day to update me on the car's progress. The car was completed on time, and the work was flawless. If you're looking for an auto body shop in Manhattan, look no further. Manhattan Auto Care will take care of you and your car! read more

My Honda Pilot was in an accident at Laguardia Airport. Manhattan Auto Care was listed as one of the repair shops by Kemper Insurance. So I brought my truck here to be repaired. From the time I dropped it off to the time I picked it up, they kept me updated on the whole process. Very professional, excellent customer service and the repair was quick and efficient. My truck looks brand new, like it was never in an accident. Thank you guys so much for giving me a peace of mind and doing a great job! I highly recommend Manhattan Auto Care to everyone read more

Manhattan Auto Care - Before photo of my truck which was hit at Laguardia Airport - Auto Repair Near Me - New York, New York

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My car was hit badly on the driver side by a blind driver, I was devastated but was happy to hear that Manhattan auto care will take care of it. Great customer service kept me updated on the whole process and was really transparent, picked my car up on time with no problems. Looks brand new and handles like it! Thank you Manhattan auto care!! read more

Manhattan Auto Care - After Manhattan auto care - Auto Repair Near Me - New York, New York

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We had a repair that was coming through our insurance company; our insurer sent a list of places where we could get the repair done, and Manhattan Auto Care was the closest place on the list and seemed solid enough. Well, my experience was even better than "solid enough". It was easy, honest, straightforward, and quick -- and an excellent job on the repair itself. Further, our insurer screwed up a bit of the business / payment / red tape part of this process, but Richard, the owner/manager of the shop who I dealt with directly, masked-up but safely face-to-face, handled it with ease and understanding. I would recommend Manhattan Auto Care on Delancey Street to anyone and will be returning to them for our auto care needs. I might add that I grew up in a midwestern town where my family had a friendly mechanic down the street whose shop handled all of our auto needs. My parents have known "Ken" for 40 years -- he was our go-to automotive savior and, as my octogenarian parents are still driving and are too stubborn for new cars, they therefore still make frequent trips to Ken's shop. They've grown old together! I feel as if Manhattan Auto Care on Delancey St. could be that kind of place (if my own family stays in this area). Richard could be our "Ken." Straightforward, honest, and no-nonsense. Five stars. I'd deliver ten stars, if I could. read more

I came in and spoke to someone I assume was the owner and all i can say is that he was so rude and dismissive that it actually seemed he took pleasure in being mean. Thankfully you don't run into people like that very often and there's absolutely no reason to give them your money or your insurance company's money. read more

I had some issues with my brakes and was able to be seen by Richard and his staff right away. A lot of auto shops are closed as a result of COVID, and I am so thankful that these guys are around! I live right around the corner so it was convenient. Took maybe 2-3 hours, and they were able to figure out the problem, order the parts, and have everything installed and fixed. Great service and very professional! Everyone has on PPE and they even offered me a pair of gloves. I will definitely be back for any car issues in the future. read more

Read the sign behind the desk carefully. Cash only. Diagnostic extra $$$. Owner Richard is retired NYC police and very pleasant. The repair was on time as promised and the price was fair. read more

Richard was incredibly helpful--thorough, attentive, fast, and fair. I'm very grateful I found them and will definitely be returning for any car issues I may have in the future. I highly recommend them (and will be referring friends and family to them). read more

Excellent body shop, the owner Richard and team do great work. This is the second time they have repaired dents in my car, each time it looked like it was new. Painting was flawless. Richard provides provides on the spot, accurate and clear estimates - no surprises after the fact. The returned the car washed and cleaner than it was when it went in. Highly recommended. read more

This is where you want to go. Of course, we hate going for body work, but when you must, this is a great place to go. Great work. Fair pricing. A pleasure to work with. read more

I had good experience at Manhattan Autocare and will come back. Availability: Best part about Manhattan Autocare is that Richard, owner, is available to help early in the morning when I usually have car emergency. He was able to tow my car in time w 2hr notice so that I didn't get alternate side parking ticket. Good price: I have gone to other places and paid for unnecessary work up. Rich was honest and price is reasonable for Manhattan. Good service: Unlike dealership mechanics, I'm in and out in a few min usually. No wait. Great for busy professionals. They are available, get the job done and honest. Couldn't ask for more in a service industry. read more

My car was beautifully repaired in a very timely manner. The staff was great and helpful.

Manhattan Auto Care did a great, efficient job. Car was returned spotless and in perfect (fixed) condition! They work directly with my insurance company and it was hassle free. read more

I have to say... The work done to my vehicle was EXCELLENT!!! Now... I have read a number of comments regarding rudeness and the like. I can honestly say that I understand what they mean; as I got that same vibe when I first walked in. However after taking a some time to actually converse with the owner and the receptionist, I found that they were not only social and pleasant... They were also very helpful! In a 10 minute visit (to pick up my vehicle), I found out a little about the owners background and shared a few laughs as we dealt with my insurance representative. If you are looking to have quality work done on your vehicle; This is the place! Who knows... You may even get to share a laugh or two; as I did! read more

Manhattan Auto Care - After - Auto Repair Near Me - New York, New York

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