Service and selection are right on. The woman who helped me was very attentive and knowledgeable…read more She seemed experienced in her craft and handled the busy store while focusing on my needs. I came here based upon their reputation and was not disappointed. I look forward to enjoying the sandals I purchased and coming back for other pairs as needed. I recommend this store!

Bought shoes here last time I visited the island so I wanted to return and browse their selection…read more Entered store and man was extremely rude as soon as we entered. Started cursing at my husband when my husband (jokingly) replied he wasn't going to buy me any shoes. Man told my husband to 'get the f*ck out before he kicked him out'. In the store less than 90 seconds before we walked out. Not how you treat customers and you certainly don't curse at them!!

This store has terrible customer service. Bought my mom some shoes from this location. She wore…read morethem for 30 minutes and ended up getting a blister from the shoes. We tried returning them the very next day and the employees said they could not be returned because they were worn. She literally had them on for a half hour. I asked the employee if there was anything he could do, we'd be happy to take store credit and he rudely said no. I don't recommend buying shoes from this location.

An employee stole the shoes I was going to buy. It was the last pair in the store. I put them down…read moreto try on a different pair and she took them, claimed they didn't have them anymore and the pair of shoes just disappeared, and then bought them when i left. I saw her in Ulta. Disappointed that employees are taking shoes off the floor. I bought them online later in the day, so who even cares but come on really? Love DSW, just not the employees at this location.

It's a pity that I have to give this place a one star review for my most recent experience…read more We can right when it opened and was helped by a very friendly young man. He gave us great helpful tips and advice. The experience changed when we went to check out. I wanted to discard my shoes, but my brother was getting his sneakers he tried. I handed the shoes to the nearest associate and said "hi can I give these to you, they didn't work out so I'm all set" He walked to the register to help my brother but then began scanning my shoes as well. I quickly told him we were only getting my brother's shoes. He replied with a snark comment about then why did I even give him the shoes in the first place and rolled his eyes. He clearly did not want to be there and was taking it out on the customer. This experience alone would make me not return. The rest of our check out experience was hostile and very unfriendly.

Didn't have the style of the particular show I wanted. They had a pair that I liked by not my size…read more 10 is pretty normal. They refused to order it for me. These shoes are quite pricey. I've never been to a shoe store and not been able to order the ones I wanted and my size. Overpriced and under delivered.

Horribly overpriced for junk items. Literal trash on the shelves. Do not recommend shoppers to…read morevisit here.

Lower prices stuff is higher here than in the store new!! Everything is way overpriced, stuff from…read morethe dollar tree is three dollars here.

I am the Mother of a Bride to be for December 2024. I am a self-proclaimed absolute fan of the TV…read moreshow "Say Yes To The Dress." I called many bridal stores in this region and extremely fortunately, fell upon Kelly Chase Couture. The first person I talked to was Chase and he was wonderful. After talking a bit, I found out that Kelly had gone to Fashion design school with Randy from "Say Yes to the Dress." I was so excited to help my daughter to make her bridal appointment. When we arrived we were greeted with so much professionalism mixed with amazing kindness and courtesy. Even though we brought too many people with us to the appointment, all were treated with great thoughtfulness. But Kelly and Maria had such a special way of working with the entourage and while extending thoughfulness to all, they always made sure that every moment was all about the bride and also with me as the Mom of the Bride. At one point she called the Bride and myself away to talk separately about possible final choices...She is a genius!! In the end my daughter and I had a bridal and Mom of the Bride experience that far outshined any episode of "Say Yes to the Dress." I am so very happy that I found this beautful place that is so close to home. I had very happy tears from the moment I walked in to the Salon! Next stop Mother of the Bride appointment this Friday for my dress and back to back appointments for my dughter's bridal veil and accessories. And no entourage this time just the BRIDE and her MOM! Please, please, please consider this salon. Everyone there is absolutley amazing! Thank You, Kelly, Chase, and Maria!

Two of my 3 daughters got married in Naples, only six months apart. When they each got engaged, a…read morefriend suggested check out Kelly Chase. I made an appointment and tried on many sample dresses to get a sense of the style(s) I liked. I loved the selections so much that I ended up buying BOTH of my Mother-of-the-Bride dresses at Kelly Chase Couture. Kelly is so very talented. Her designs are unique and varied. Styles range from traditional to contemporary, and everything in between. Since most, if not all, of her dresses are made to order, many of her designs are customizable. What I loved the most about working with Kelly was not only that she is so talented, but she is also the most caring and kind person. She truly wants each item she creates to make the person wearing it feel beautiful and special...and I did!! Her seamstress does spectacular alterations , she definitely has a magic touch. Kelly also designs wedding gowns, and the most beautiful line of beaded evening bags. She recently began designing a line of separates that are great for holiday and other special occasions. Kelly Chase Couture is the best!!!!

Love Coconut Point and haven't been in years. It's a really pretty outside mall. Definitely has a…read moretropical florida feel. We love walking here at night and the stores are quite nice. Some are pretty upscale. It's super dog friendly. The Alter'd State store caught my eye the most bc there's three store front locations. On this side, I did see a Cheesecake Factory, Chinese Restaurant, boba shop, and gelato. If you drive to the other side they have an area of chain restaurants and other stores like Ross and Target. One other cute feature I saw was a dog fountain. Also two lit up photo opps lit up at night.

Great outdoor mall. Nice places to dine such as Divieto Ristorante, Ruths Chris. Great way to get…read moreyour steps in.

Owners very friendly and helpful. Went out of their way to accommodate our seasonal schedule.read more

I've been experiencing some foot and knee pain and I wanted to determine why. Although a little…read moreskeptical, I visited Foot Solutions in the River Chase Shopping Center in Naples, Fl. Shaun, the owner, was there and he did an assessment of my walking and measured my feet. I was surprised when he told me I have flat feet and I pronate when striding. Not only that he assured me I've been wearing the wrong size shoes. He sold me a supportive shoe in the correct size. A few days later, my foot and knee pain, is easing and I have hopes of getting back to walking long distances as I did before. Thanks, Shaun. Well done! I recommend Foot Solutions if you need expert consultation for a walking challenge.

The store is very small but you can find some bargains. My issue is that some of the store…read more attendants are rude and the umpa lumpa of a security lady follows me around the store. It is a very negative experience and there is no reason for it. It is borderline harrassment. It is unnecessary and unacceptable. There are no appropriate words.

Worst check out line. One person working with a huge line. Other lady is just standing around…read morehanging up hangers on a rack instead of assisting customers at check out. Terrible.