Like Lauren, I spent many an hour on the Manchester Student Homes website back in the days when I was at uni. Me and two of my friends didn't like the idea of living just with girls, so we met up with a couple of boys off the forum who were looking for potential housemates. Unfortunately they were pretty weird (not the fault of MSH), so we decided to move into a house with just the three of us, which we also found through MSH.
The offices used to be in the precinct centre, so I can't comment on them, but unlike in almost every other respect of life at the University of Manchester, we were treated in a friendly and polite manner by the staff here. After moving into our house we never needed to use the service again, but we had the peace of mind that should anything go wrong with our house or landlord, we had the support of a higher authority.
If grubby house shares aren't really your thing, then they can also help you find places in private halls such as Cosmopolitan and Manchester Student Village. read more