Just a quick one to thank everyone down at Fletchers who did a splendid job on my BMW last week…read more Quick, pleasant and most importantly the car is back to me dent free and looking great. Thanks

Our van was towed to Fletchers following an accident. They took 6 hours to arrive after saying it…read morewould be 3 hours. Initially Fletchers had told us that the van would be ready in 1 week. 1 week turned to 3 weeks and they never phoned us to tell us or offered any apology. We had to call them to get any information from them on a daily basis. They initially refused to deliver the vehicle despite this being a requirement from the insurance company. After reporting this to the insurance company, they reluctantly agreed. Eventually after becoming increasingly, I drove to Doveholes (60 mile round trip) to collect the van. They were about to close so I left hastily. 1 mile down the road and the van went into limp mode. I then waited 2 hours for roadside assistance and later discovered that they hadn't connected the turbo pipe. I almost feel they have been deliberately annoying and my company has lost hours of time and thousands of pounds worth of business as a result. This is the worst customer service I've ever encountered.

collected me car right away and paid me good money great guys scrap cars wanted manchester car…read morerecovery manchester transport collection service

I recently required the services of a vehicle bodywork repairer after someone reversed into my car…read morewhile it was parked outside my house. Fortunately, those pesky reprobates didn't count on someone witnessing the incident as well as the guilty party driving away without stopping! As such, with the involvement of the Police and my insurer, I have fortunately been in the position to get the work fixed at zero cost to myself... Step-in Lancashire Motor Bodies, saviour of the hour and supplier of some of the best customer service I have ever had the pleasure of receiving. True, I didn't have to shop around as they are the preferred repairer of my insurer, but I have to say that I was a little sceptical on first researching them as there were only a couple of aged reviews on the web (not on Yelp, obviously!) and these weren't exactly glowing. Well, my experience was different. On finding them, tucked away as they are in Salford, but only 30 seconds off Bury New Road, you could be mislead by the exterior of the business premises, as it isn't exactly glamorous, but then again, it is a car bodywork repairer! However, the staff are extremely friendly and helpful. They lead me through the whole process with my insurer, collected my car and delivered a courtesy car which was mine free of charge, phoned me regularly with updates on the work and again when it was finished. They even returned my car, resplendent with new front wing, fully valeted inside and out. I couldn't recommend them highly enough and think they are well worth every one of the 5 stars I'm giving them. I hope you don't require their services, but if you do, they'll look after you (and your car!).

I was concerned about sending my car in as I'd never heard of them but so glad I went for it. If…read moreyou're wondering whether to send your car in don't hesistate. The service was outstanding, excellent job my car went in Wednesday afternoon & was back with me by Friday afternoon, the panel that had been scraped badly looked as smooth, shiny & new as when I first bought the car. Every member of staff was friendly, gave me regular updates & knew what they were talking about. They definitely exceeded my expectations & I would feel very happy sending my car there again.

Five Star Autocentre is an award winning garage in Huddersfield, as well as carry out MOT's and…read moreservicing on your vehicle they also offer advice for free should you have a problem on your vehicle and are more than happy to diagnose that 'knocking' sound and provide you with a solution. If you get your car MOT'ed or serviced not only will they do a timely and professional job but return your car smelling fresh and fully valeted.

DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT TO BE RIPPED OFF!!! Took my car for an MOT. Advised that…read moreMOT would fail due to a gone light bulb. Advised to change the light bulb which cost me an extra £15!!!! I have a small car , the cost of the light bulb was 50p How can they justify charging £13 for labour. I've never paid over £5 for a light bulb change. Disgusted is an understatement!!!!

Avoid avoid avoid!!! Cannot even begin the describe the…read moreanger and stress this garage has put my family through. The car sold to me seemed in good condition after a further inspection I have a few concerns he sent it to his own garage and said nothing was wrong I then took it to my own garage who immediately assessed and advised it was deemed unsafe with immediate affect. This garage knew I had children and still let me drive away after a BOTCHED MOT if this MOT was done correctly it would of failed. Imagine driving your three very young children around in a vehicle that essentially could of killed us!! Although they can offer repair first when taken to two seprate garages they would not even quote as it is not safe the third said we're looking at over two thousand so then was offered a refund. This took four weeks and lies and lies promises of it coming. Messed me around until I sought legal advice. Thr garage compensated me 200 pound but still did not cover the full cost of the car and not one slight remouese of what hassle this has caused or danger. Auto trader has since had 11 5 star reviews on the same day which are fake knowing full well I will be coming down on them once I received my money. I have reported everything to the right authorities to protect others lives and before someone is killed.

Bought a corsa 1.6T in good faith from these guys. It's a total death-trap and having spent over…read more£1000 trying to repair it, having only driven less than 200 miles in it, I've had to sell for scrap. These guys promised so much, but delivered so little. Words cannot describe how disappointed I am with this garage. They put almost the same description on every car....Totally misleading...And it now makes perfect sense why they only gave me 1 months warranty. My daughter lives 70 miles away in Ripon, and thanks to these deceiving cowboys, I haven't been able to see her for 6 weeks. Don't know how people like this sleep at night.

Thank you so much for coming to our rescue today when my husband couldn't get the steering lock…read moreoff. We are really grateful to you and can certainly recommend you for your efficiency. Jean Woods

Used to use glebe street for most of my work/personal vehicles, before re location…read more The last visit I felt very over charged for work I had done on a work vehicle, we then had to have done again some months later! Due to either substandard parts or a technician error on fitting NISSAN'S words not ours! not the cheapest garage around the area either!

I recently used Wellington Garage on a friends recommendation, the service I received was very good…read moreand excellent value for money. No hidden extras and extremely efficient and friendly staff. I wouldn't hesitate to use again and highly recommend.

5th, Jan, 2014 just after Christmas and New Year and happily decided to use Servicing Stop the 2nd…read moretime and they chose Wellington Garage (the on in Bolton) as my service provider. (first time was about a year ago but not with this garage). I thought they would use same local garage or at least same standard like last year, but this time they used a local garage that's 15miles away from my home (Wellington Garage MOT Centre) -- and got the worst experience ever from this Wellington Garage!!! In my comments left on the initial online form I requested them to 1) fix a small scratches at the panel below my front door 2) fix a door that couldn't be opened from inside 3) check horn because it doesn't always work 4) service light indicator on my BMW - I was quoted about £180 for the full service that was initially agreed online, they gave me a call quickly after my car was collected, telling me that 1) I need my engine oil replaced for something like £50-60 and I accepted it. 2) They told me they will polish my car for around £30 (can't remember the exact figure but I know the final cost from payment email) which they will fix the paint 3) They told me in order to fix the door they need to ship off the entire door from the car body and investigate which will cost about £50 - I was concerned and then agreed (and now regretted!!) When the car was returned by an old driver, he told me that 1) they couldn't fix the paint because they don't have the facility to do this 2) they didn't ship off the door because it will be too much work, and they believe the door isn't faulty because they didn't find any problem 3) they didn't fix horn because they need to open the gear to check details 4) they didn't fix service light because their engineer couldn't get into the BMW computer system I was utterly shocked by what has been done and what hasn't and immediately gave them a call once I got back to my apartment (now I regret again because I shouldn't have left that driver gone!) I called servicing stop and they transferred me to the service provider, the service provider argued with me over the phone saying that 1) it was me who confirmed to have the car polished -- and I shouted at him: HAVE YOU EVER SEEN A CAR BEING POLISHED WITHOUT CLEANED AND WASHED? 2) he confirmed they fixed the door -- and I shouted again asking why he charge me £50+ saying it needs to be shipped off the car while the driver told me they didn't bother doing it be cause it will be too much work?! 3) he said he never guaranteed to get the paint fixed -- while I totally got irritated, and asked did I ever wanted a polishing (no mention they didn't do the polishing work) - I purely agreed on this because they will fix the paint!! Anyway, problem didn't get resolved. I knew my money total of £332.69 has been successfully robbed. To be honest now I even wonder whether this garage really did a thorough full service to my car, and even worse it make me thinking whether they have done anything worse on my car that they'll never tell! Any one who use Wellington Garage or Servicing stop -- read my review and share my anger - and I hope you can spread out my word so the garage and Servicing-Stop will understand how important it is for them to be honest and trust worthy. I'll continue submit my complaints to as many websites as possible as I don't think I'll get any positive call back from Wellington Garage or Servicing Stop.

Had a problem with my car and stoneywood sorted it no problem, with no fuss and very cheap. So…read moreimpressed

We were in dire straights..over 2hours from home limped very poorly car there. Left for them to…read morelook at. Four.hours to get home £100 lighter from train journeys..arrived home at 9pm.Mon morn got told they don't know what's wrong and topick car up as they will be charging storage charges..!!! Treated like scum.!! It's our old pride and joy and last thing want to is leave it in Halifax.!!! Now worried how they may leave and run our car til we pay recovery over £150 to third party to recover before they charge us!!! Treated like poop when in dire circumstances..very poor..our friends and relations there have been alerted.!!!