After having a ladder hitting the A post on my 59 plate
Impreza a car that I love, I needed to get it repaired. It had
two dents on the A post above the NSF
door. I took the car to Fletchers body shop in Dove holes. Got a price of £360
to repair dent, remove windscreen (so the paint could be blended as I love the
car and did not want to see any marks). It was agreed that the car would go in to the body shop the following
Monday and it should be ready on the Wednesday. Wednesday came and I rang to
see if the car was ready, it wasn't ready this continued until Saturday. I collected the car and on driving back heard
some unusual rattles. This was from the roof rail trim panel having half the
clips missing, also the panel under the window wipers having all the clips broken
or missing. There was also a window trim
that had just been stuck down with black sealant. The paint work was also of
very poor quality with pin holes all over and the return edge to the roof trim
panel was not painted. I returned the car on the following Monday and thay agreed
the work was incorrect and would put it right. The car was left for another
week with them. On ringing on Friday(they didn't ring me) I was told the car
would be ready to collect after 4pm. The car was ready and had been washed as
still wet (not dried) it now looks a lot better but this would have cost 2
weeks car hire as no courtesy car was offered and I've had to take time off
work to take the car to and from the garage. To add insult to injury there was
not even an apology when I collected the car.
I would stay well clear of this body shop. read more