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Manassas, VA

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Manassas Heart Center

5.0 (1 review)

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17 years ago

Helpful 7
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Love this 7
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Carient Heart & Vascular - 8100 Ashton Avenue, Manassas VA

Carient Heart & Vascular

4.1(108 reviews)
0.0 mi

I have been seeing Dr. Keith Chu over 10 years. He is excellent cardiologist. I am very satisfied…read morewith him.

My 87-year-old mother, who can barely walk, and I drove an hour for her 1:45 PM appointment with…read moreDr. Rabia Arshad, arriving at 1:48 PM--just 3 minutes late. A receptionist (a white female in her late 20s, ~5'10", ~210 lbs, short hair, big square black prescription glasses) directed me to sign in at the corner iPad station. After I entered my name and my mom's DOB, the screen immediately reset for the next customer, so I assumed check-in was complete. We sat waiting in the lobby just 6 feet away from the front desk. We sat there for 55 minutes without anyone calling us or checking in. Finally, the receptionist called my mom's name--only to rudely tell us we were late and had to reschedule. When I pointed out that we arrived at 1:48 PM and had been sitting right in front of her for an hour, she shifted excuses and claimed the doctor had a morning emergency (which no one called to inform us about prior to our hour drive). She then went back to "check with the doctor"--leaving us waiting another 15 to 20 minutes--and returned to repeat that we must reschedule, dismissively claiming she had been "in a meeting" while we sat there. To make matters worse, a second staff member/manager (a Black female on the far right, ~40-45 years old, ~5'5"-5'6", short hair) aggressively interjected when I tried to warn another male patient having the exact same sign-in issue with the glitchy iPad. When I told them their customer service was unacceptable and chose to leave without rescheduling, the tall receptionist stood directly over me while I was seated, staring at me aggressively and refusing to move out of my physical space so I could safely exit with my elderly mother. Leaving an 87-year-old patient sitting for over an hour, changing excuses, failing to communicate delays, and physically posturing over us as we tried to leave is completely unacceptable behavior for a medical practice.

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ENT Specialists Of Northern Virginia - Surgical Building 8644. In the middle of the three in the complex.

ENT Specialists Of Northern Virginia

3.9(14 reviews)
1.9 mi

I love this practice…read more The staff is always very nice and they make sure that anything that you need is taken care of. There was recently an issue with their phones not working so I came in to try and schedule an appt. Instead of doing so they gave me an appt right there on the spot for the issues with their phones. Dr. Gurian is always very thorough and take his time to make sure that everything is done right and your questions are answered. I have seen other providers as well and they are also super nice and efficient. The waiting room is kind of small but their rooms are standard size and their appt availability is great!

To clarify, this review concerns the woman I spoke with for scheduling, not the doctors. After…read morereading great reviews of Dr. Gardner, I tried to make an appointment last Friday, 3/27/26, but the experience was disappointing. The woman was unkind and unhelpful. As a new patient, I expected that my initial consultation with a knowledgeable doctor would provide ample time to discuss my concerns and allow the doctor to assess my condition thoroughly. Instead, she informed me I would only have 15 minutes to discuss one specific issue, which left me feeling frustrated and hesitant to seek care at this office. That makes me think that their doctors work with a timer, and while I believe and hope Dr. Gardner isn't that kind of doctor, unfortunately the lady's attitude suggested otherwise.

Manassas Heart Center - cardiology - Updated October 2026

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