Even though this establishment is a chain restaurant there is nothing standardised and…read moreunfortunately falls far far short of average. We were lulled into choosing this restaurant because it was not too busy from first appearances. It turns out the staff can not cope with even a modestly full restaurant. Multiple staff waited us in an erratic manner with no sense of urgency even with a baby sat waiting. The food was mainly bland aside from the starters which were adequate. Drinks once served were incorrect on occasion. The layout is too busy with no room for wheelchair or pram access. When these instances arose the staff did not respond, leaving the kindness of other patrons to take up the slack. Finally the bill was vastly overpriced especially for it's location. Queue for other restaurants instead of enter this one.

I came here for the Xmas do last year. It's a nice cosy restaurant although a little too cramped…read moreplus I didn't like the fact we were sat right by the toilets. Other than that, the food tasted like any other Italian restaurant. The pasta was adequate in portion and the pizza was nice and cheesy and just right for one person. I would recommend this after a film or as a first date.

I was not impressed with this French restaurant. Kept correcting my friends pronunciation..... it's…read morenot his fault he can't speak French this is triggering to him because he dropped French so bringing up French brought back bad memories and he proceeded to pronoun a perfectly English word in French! This is unacceptable. Was served a burger that resembled Gandhi's flip flop and the waitress somehow managed to change appearance halfway through the meal, it's like a mystery!! We shall never know if it was the same girl or a different one. CONSPIRACY THEORISTS UNITE

Almost exactly a year ago the family celebrated a birthday at Bella Italia at a different location…read moreso when we were deciding where to go for this year's birthday feast the choice seemed obvious..... OH DEAR! How can i even begin to catalogue our disappointment? I can but try. Perhaps i should start by observing that if a restaurant is going to have it's kitchen on view then it needs to make sure those working in the kitchen are maintaining a good standard of hygiene. Half my group were facing the kitchen and soon got heartily tired of watching one of the chefs repeatedly wiping his nose on the back of his hand whilst serving food.. Service was incredibly slow and, although this was apologised for (and a complimentary drink given) I don't accept been busy as a valid excuse because a restaurant should have sufficient staff and resources for the number of settings it has. When our food arrived several of the dishes were cold had had to be sent back to be re-heated (not good with pasta). One dish arrived with the wrong sauce and the child's pizza was more poppadom in it's consistency and would have lost out in a fair fight with a supermarket basic pizza. My own chosen meal of Calzone Carne was a disappointment even though it was one of the minority of meals served to us that wasn't suffering from a major fault. Bella Italia is one of those places that add a service charge to the bill but we knew this and deducted the charge. It took them a while to get the bill right as they originally seemed intent on over charging us by approx £50.

Had a weekend special voucher emailed to me as I'm signed up to their newsletter…read more Which meant I got 3 courses of a set menu for £12.95 - this doesn't include drinks. The service was great & more importantly the food was delicious! Didn't have to wait long between courses at all. Very well managed. Have known it to be busier when I have been before here, but the standard was just as high then as it was. Definitely worth a try! My only critique would be that it is rather pricey without some sort of discount code! May be worth a try on Voucher Cloud or signing up to their newsletter!

Been here quite a few times and always enjoy the food. Today I had chicken Caesar salad which had…read moreplenty of chicken, and tried the potato balls (I don't know the name - one of the sides) and my friend had superfood salad with salmon. We were both pleasantly surprised and enjoyed it very much. The waiter we had seemed a bit confused most of the time and like he didn't know what he was doing, perhaps he was new. Service is usually better. If you're a student this is a great choice, especially during the week as you get loads of discount - check NUS!

I used to go there every birthday (they play a birthday song with your dessert!) when I was…read moreyounger, and now my group of friends all go every so often to meet up again. It's really nice food and the price is fair compared to the other places, and considering what you get for your money. You get served quickly and it's also really nicely decorated. Haven't had any complaints about it, despite how many times I've been. A genuinely nice place.

Popped in for tea on the way home from a hospital appointment in Leeds and were greeted by the…read morelovely Ellen. She was the perfect hostess, took care of us and was friendly without being too interfering? The food was delicious as always but made better by the free takeout coffees Ellen provided after. Ring told we had an hour and a half travelling left to do to get home. Boy did it work!! Thanks Ellen, you made our visit actually quite special!

DO NOT USE CROWN PIZZA!!!…read more We ordered pizzas from here and they were the most disgusting, vile, cheap and nasty pizzas we have ever had. We could only eat a little bit each they were that bad and we both felt sick afterwards. Truly horrendous.

if i could put 0 stars i would, seriously the worst takeaway we've ever had. firstly it took over…read morean hour to arrive, the pizzas and chips were stone cold, order was wrong. In all fairness they delivered replacement but they must use the cheapest ingredients known to man - soggy, horrible pizza with something that resembles cheese but clearly isnt. If you want a takeaway in Castleford, do yourself a favour and avoid crown like the plague