We have used Mambo as a place to drop into on a Saturday for lunch and a drink. Generally good food and nice atmosphere, the outside areas give plenty of space to those that want to smoke under huge umbrellas and heaters - those that don't smoke can escape by using the upper terraced area and the small hidden walled area.
Unfortunately, after using Mambo several times previously I have to say they let us down last night. We arrived in the evening this time (Thursday) to take advantage of the late night shopping at nearby Debenhams. We ordered two Thai dishes and a couple of drinks. When returning to the bar to reorder drinks I noticed they offered a special on 2 for 1 on Thai food Mon - Thursday 6pm - 9pm. We checked out receipt to find we had been charged full price - on querying this with the (previously) friendly staff we found that our receipt gave the time of 5.56pm! So we were not eligible for the special offer! Godsmacked, I asked if the girl was joking - she said not, and then walked off with out a word of apology. This would not have been quite so awful a response had I not asked when we arrived if there were times when they did not serve food - a golden opportunity to mention that they had a special on food.
Had the queue at the bar been as long as it usually is when ordering drinks we would have ordered after 6pm. read more