As a first time mom, I highly recommend Shannon and her postpartum doula team. Shannon was very…read moreresponsive and made me feel comfortable throughout my birth journey, including pre and post birth at home visits. When it was time for me to delivery, she rushed over directly from another birth at a different hospital. Right away, she was great at coaching and remaining helpful and calm throughout the process. My nurses had a great time working with her. I couldn't have delivered my first baby without Shannon in the room. After we returned home, I worked with Whitney, Amanda and Jessica who are postpartum night doulas from Shannon's team. They rotated who was coming each time, and everyone was professional, punctual, and communicative. In addition to feeding and taking care of the baby, they also made sure I was healing better and gave us a lot of advice. I especially enjoyed working with Whitney and Amanda if you can get on their schedule. I'm really glad I went with NOVA Birth Services team!

I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

Kerry Reynolds is an amazing Doula. I'm writing this now as the mom of two young kids, so it might…read morebe a little bit scattered, but Kerry was the doula for both births, and I would use her again! For my first birth, I was pretty focused on trying to keep things as natural as possible, but we also wanted someone who would be good with both my husband and myself, and I wanted to be able to have the flexibility to change my mind without any judgment or issues. I do like and respect, doctors, so I also wanted to be able to lean on that sense if I decided to. Kerry was flexible through all of this, but I also never felt like she was being a pushover. She's realistic and pays really close attention to the client she has right in front of her. Kerry immediately put me at ease, telling me that she totally understood if I made certain decisions, and also made it clear that she saw where I was coming from with my initial hopes for my first birth. She explained all kinds of things to me that I didn't understand from any other birth preparation, and she has a really easy-going energy and sense of humor that made her nice company for both of us. My husband even liked her, and he was more skeptical about doulas than I was. Kerry was kind of like the no nonsense, older sister or aunt you really want to have with you when you're getting your baby here. She's straightforward when she needs to be, but she never bosses you around, and she's always right there as her advocate and support system no matter what's going on. In my first birth, I ended up having to get an emergency C-section, but Kerry showed right up as soon as everything was over, having coached my husband through all of the decisions leading up to that point via text, and she immediately got me doing skin to skin with my baby and coached us into what became a very successful breast-feeding year. She also helped us adjust to life with a newborn, helping us take care of our baby for about 11 weeks into his life. With my second, Kerry understood how strongly I felt about wanting to have a VBAC. That kind of birth takes a lot of extra advocacy and knowledge, but Kerry stuck with me throughout all of it. There were some concerns about my son's size, and I was always more concerned about his safety than my ability to have a VBAC, but Kerry was able to hold both of those things and help me stay true to what I wanted every step of the way. Any time I got information, I would talk to her about it, and she helped me figure out next steps and had the best discuss things with my care team. Also, when it came time for my induction, which she never pushed on me but I wanted to have, she spent the last hour or two before I started pushing with me and my husband. She had become like a close member of our family, and it was easy to have her around. She watched the shows we were watching, laughed about the things we were laughing about, and was generally just an easy presence. Also, when I had some pretty strong pain, she was able to work it out through various massage techniques because she knows what she's doing so well. When it came time to push, Kerry taught me exactly what to do, and she stuck with me even when there were moments where we weren't sure the baby would come out that way. Ultimately, I only pushed for 10 minutes, and Kerry was an enormous part of that. She even recorded some of it for me so that I could have it as a memory later. The next day, Kerry came and helped me and my baby get established with breast-feeding properly again, and she has stayed in touch through his first year. She did that with both of our kids, and she'll forever be a big part of our family's story. I cannot recommend Kerry enough to anyone. She is no nonsense, but she's also got a great sense of humor, she knows the client she's working with and tailors her approach to exactly that family. Not just the woman giving birth, but the entire family unit. I could not be more grateful that we found Kerry. Highly recommend her to anyone having any kind of birth. She has incredible knowledge, wisdom, and general sense, and she is exactly the person I would've chosen for this important experience.

If you're even thinking about hiring a doula, stop debating and call Liz! She is the professional,…read morecompassionate, and knowledgeable presence you didn't know you needed but absolutely do. My husband and I couldn't have asked for a better person to have by our side during our second labor and delivery experience. I was late to the game, deciding to hire Liz toward the end of my second trimester, and she jumped in like we'd been friends for years. She listened to every detail of my first delivery (tears and all) and helped me process my fears about being induced again. Liz didn't just hear me--she held space for my feelings, validated my worries, and helped me shift my mindset in the most empowering way. On the big day, she arrived at the hospital right when my contractions were ramping up. Her calm guidance and confidence in me made the experience transformative. I wanted an unmedicated birth, and thanks to Liz's support, encouragement, and expert coaching through contractions and pushing, that's exactly what I achieved. This delivery was night and day compared to my first--it was redemptive, empowering, and everything I'd hoped for. Even my husband, a man of few words, quickly admitted after our son was born that having Liz there was a game-changer. He felt supported and reassured knowing we had someone on our team who could explain the medical lingo and navigate the process with us. Liz is truly a gem. Her calming demeanor, wealth of knowledge, and radiant smile will carry you through labor and beyond. Whether you're a first-time parent or not, she'll leave you feeling capable, cared for, and encouraged. Do yourself a favor: hire Liz. You'll thank yourself later!

The womb room is amazing!! They offer so many classes for before baby or after. I took advantage of…read morethe free virtual prenatal yoga classes, pregnancy support group and baby and me yoga. Yoga is so fun to connect with my baby and also other moms. Plus Amanda is a great instructor! Some of their other classes are on the pricey side is the only thing but it's such a great resource for moms! Also their location can be a bit tricky to find but the main door is off Keswick Rd (and is stroller friendly). Walk in past the dress shop and bare to the right. There's a big parking lot in the back.

This review is is for the doula services and support groups (becoming a mom and breastfeeding)…read more I like that the becoming a mom group has a rotation of doulas who lead the group each week. That way you end up inadvertently meeting the different doulas. We went with Cara. She has a ton of experience and super chill vibe. Our hospital was not allowing extra visitors due to COVID so we signed up for a virtual doula service. She met with us a few times before the birth to review questions, birth plan, and provide support. She was also available via email for random questions that came up in between. The day of my labor I reached out to her as needed and she guided me through some of the decisions we had to make. Her support made it so that I could better advocate for myself and my baby during my labor. She was 100% supportive of all my decisions and in the end I ended up having a beautiful and quick birth. I am so happy we got a doula and recommend it to anyone no matter what type of brith you are planning on having. I found the groups to be more helpful towards the beginning of my pregnancy, especially as it was a time that COVID was just ramping up. The only issue is that the people in group vary from week to week. I think it would be nice to be able to connect with the same group from week to week so there is some continuity.

I am a repeat client of Amy's and I cannot tell you enough of how valuable she is to have in your…read moreback pocket. As a second time mom, I didn't think I would need as much help this time around with Amy. I knew how to get a good latch, how to position my body and the baby, and felt confident that I only needed minimal visits, but baby #2 had other plans in mind. Baby #2 was born at 37wks and while that's considered full term, it's actually on the early side which causes a lot of complications with feeding. My baby had trouble latching and sucking because there wasn't enough time practicing these motor skills in the womb. This resulted in the baby not being able to transfer milk, even though my milk was coming in. Amy confirmed this with her before and after weighing from a 20mins feed. I was so upset and devastated, that we had to move quickly to formula feeding to get the weight up fast because baby #2 had severe jaundice and we were trying to keep from being admitted to the hospital for phototherapy. Unfortunately, we had to be readmitted and Amy coached me through protecting my milk supply, while formula feeding and getting baby's weight up. She also reassured me that this is just a blip in our breastfeeding journey and that we will get back on track when he's healthy and clear of jaundice. I ended up upgrading my package to the Luxe because of how important it was for me to get us back to the basics once baby #2 was in the clear health-wise. I not only was able to protect my milk supply while having to formula feeding for two weeks but I also needed support in making sure once I returned back to work how to maintain a sustainable stash without oversupply, as I did with my first. I am almost 3mo postpartum and baby #2 has a great latch, is thriving in all the drs appointments, and gaining weight beautifully. At my last in home visit Amy walked through our schedule to have a successful stash, pumping schedule, and ready for baby to start daycare and me to return to work. I almost cried when she as leaving because I've appreciated everything that she has done for me and my babies. Words cannot express how much she has meant to me. I am so thankful for her wisdom, support, expertise and care she brings with her to every visit. If you are considering a lactation consultant, get on her books!! She's your go-to-guru.

I had a baby less than two weeks ago, and I can already say that the most important decision I've…read moremade postpartum is hiring Amy. I found her through a friend who had an amazing experience, and I reached out in a panic on a Sunday when my milk came in and I had no idea what to do. Her insanely fast response time was much needed; I found out the next day that our son had lost more than 10% of his birth weight and to say that I was freaking out is an understatement. Amy came that afternoon and I immediately felt like I was in great hands. She taught me how to breastfeed comfortably, got me set up with my pump, did a weight measurement to see how much he was getting with each feed, and also helped get a plan in place to get my son back to his birth weight. After the appointment she has been incredible over text/Voxer and answers questions so quickly. Feeding a baby is so stressful but with Amy's knowledge and confident demeanor, she demystifies it. I immediately signed up for the luxe package and truly wish I did this before I delivered so I would have had a plan in place and didn't have to play catch up. Still I'm so glad that I reached out to Amy and probably would have stopped breastfeeding if I hadn't. She is truly the best and I'm so grateful to have her guidance for one of the most important pieces of my life!

EDIT: This company would rather argue their justification…read morethan just make corrections. My review remains with one agreed correction: 8 night nannies were not hired, we started the process of hiring 8 that fell through at different points like dropping contact/no shows. As an SBO myself I would never provide a negative review unless absolutely warranted. I did see another review where a customer allegedly felt Faith made some between-the-lines implications for leaving a review and I see where they would think that as Faith reached out to me about this review in a very threatening manner, stating they are noting this record and it may violate Yelps content/ privacy standards and apparently has asked for its removal. Yikes! *END EDIT Absolutely avoid this business at all costs. They have you pay your entire contract upfront - which is almost unheard of. The rate is nonrefundable, even if they do not provide you services. I'm out over $2k because we cancelled our contract early after 8 no-show night nannies. 8 times their employee either didn't show up or cancelled hours before. The last night nanny that called out day of service even contacted us saying that if we get a refund, she doesn't get paid. The company lied and exaggerated issues for no shows to make it more justifiably (as seen in the text attached). The nanny called us night of the accident saying she was fine AND she was on a flight for a trip the next day. Faith called it a "near deadly accident". Disgusting business dealings. Not only are they lying, but also putting them in such a desperate situation where the nanny is forced to reach out to the customer and guilt us to not taking a refund (second pic). We've since found another company to work with and they have been amazing, reliable, and professional.

Wife and I tried to use this service to hire a night nanny. They wouldn't give us a straight answer…read moreabout whether the providers they contract with are vaccinated. Eventually they did tell us that they don't and can't confirm that. The candidates we were connected to seemed great, but the interaction with the agency left a sour taste in our mouths. We felt like we'd be given the runaround whenever we had a hard question for them, which isn't a good way to start off. Leaving this review just so people know the agency believes they can't confirm vaccination status of its providers or require that providers be vaccinated. The founder said very few people get the flu shot anymore - big red flag! Edit: Since leaving this review, the company has contacted us implying that our negative review might come to the attention of our employers. I'm curious to see their response! What an experience. Buyer beware. Edit 2: Their reply here says they never said they'd contact our employers. Here is what they said, verbatim: that we would "receive a public response from us where it's discoverable by your employer and anyone else that may want to help your family in the future." We're smart enough to read the implication.

I could not recommend Birth You Desire / Ursula / Jenn more. Jenn has been simply the best doula we…read morecould have asked for. During birth, she was able to tell when my husband needed some extra help, asked the hospital staff for what he needed on his behalf when he was not mentally able to, and gave us guidance based off of my preferences and state of mind that led to an incredibly successful birth. Her postpartum care has honestly been the highlight of her services. I did not realize how much help we would need overnight and the help and resources that Jenn provides have been invaluable. Jenn claims she is not magic - but she is. You are in the best hands with Birth You Desire.

I'm located in San Diego and was in need of renting a reliable labor TENS unit. After many…read moreunsuccessful reliable searches online, Birth Your Desires came up and seemed legit and straightforward and it was. She sent me the TENS unit very quickly and included packaging and a return label for easy return after birth.

Janna provides great doula services. We hired her as a postpartum doula for after the birth of our…read moredaughter. She came to our home ahead of time to meet my husband and me. We knew then that she's be a great resource and she was! She had great advice and provided needed help around the house. I highly recommend her and would hire her again!

*Disclosure: I am a fair Yelp grader. 3 stars to me means the company/product met my expectations…read more It is rare for me to give 5 stars. 5 stars is given if absolute excellence was shown (product AND customer service) AND continued to receive amazing service. 4 stars is given to a business for those that showed they went out of their way to provide better than adequate (expected) service. 3 stars is they did what the goal was with little to no fuss or foul. 2 stars there were some issues but not a horrible experience. 1 star is rarely given as I do not want to discredit a business for 1 initial instance. I would only give 1 star if I continually receive bad service and have lots of frustration that is not met with sincerity or resolution. I HIGHLY recommend Brittany as a doula! I had hired another doula for my second son's birth and Brittany was my doula's backup person to allow for breaks/etc. At my birth, it was the first time I had met Brittany. At first, I was uneasy because you want your doula there and although I was okay to have my doula switch with her backup - I was at my most vulnerable state. But the thing is, when you meet Brittany - she is the most caring, supportive, loving, kind, and respectful person. I know why my doula chose her to be her backup and I am thankful she was there at my birth. She's just as amazing as my doula. I instantly felt a connection, felt loved and supported and I couldn't imagine my birth with her or my other doula. I was so thankful to have both doulas present during my births. She made it extra special for being there by my side, even though we just met at the hospital. I LOVE Brittany and all of the support she gave me and my doula. Having her by your side is the best decision you can make for you and your baby. She's incredibly intelligent, knowledgable in all things maternal care and she is the absolute sweetest. you will not be disappointed in choosing her. From the bottom of my heart, I am so thankful my doula introduced me to Brittany because she's part of my and my son's story and I will forever be thankful and remember her for being by my side.

Words cannot describe how truly grateful my husband and I were to have Brittany assist us in the…read moredelivery of our baby girl. This was my first child and Brittany supported all of us before, during labor and months after our delivery. To begin with she took the time to truly get to know my husband and I (and even our shy dog). She never made us feel rushed during our appointments and was constantly available to answer questions and concerns. During labor (30 hours) Brittany made the experience truly enjoyable. She gave my husband the guidance and confidence to assist me through labor as a team. Brittany also helped dramatically with pain relief through massage and relaxation techniques. She helped us to make informed decisions throughout what could have seemed like a somewhat complicated labor. Because of Brittany my husband and I worked through labor together and felt very happy with our decisions. Brittany also took some incredible photos during labor that I will cherish forever. After birth she has continued to be a pillar of support for our new family. She continues to check in on me and makes sure that I have everything that I need to be a happy, healthy mama. Moving forward she will be at all of our births, I cannot imagine delivering a baby without her.

We took the childbirth education and cpr classes…read more I'd recommend them. One class was held at Nidhi's residence (separate from her home) and another was at an office location in Arlington. The instructors were great. Nidhi is very knowledgeable, friendly, and open. The class sizes were pretty small and you're encouraged to ask lots of questions. There were also snacks and water which are important to me since i was pregnant and didn't want to go 2+ hours not eating/drinking anything. My husband and I brought sandwiches to one class and we were able to eat them during the class (it was around dinner time/6pm) so atmosphere is casual which I appreciate. You get an online resource packet after the class that summarizes everything covered. Should probably look at that again as i am typing this before my gassy, ornery newborn wakes up.

My husband and I attended the Newborn Care and Infant CPR Class. It was super informative and the…read moreon hands practice and activities were delightful and much appreciated. I am sure our "Nested Grad" is thrilled we learned how to swaddle him appropriately and we were well equipped first time parents. I really appreciate Nidhi (who is my dr and has been for the past 5 years plus) and team and look forward to their services again in the future! Thank you ladies for giving us first time parents the knowledge and practice we so need in those special months leading up to a life changing event!

Came here for a class pass try out - and I'm glad I did!…read more I thought the class and the instructor (I believe Jyoti) were both great - it seemed appropriate for most skill levels; I'm pretty out of shape and out of my yoga practice, but I could adapt and keep up, and suggestions for modifications in either direction (easier or more challenging) were given. I felt calmer and more flexible after! I could also tell there's a real sense of community there - the other members knew each other and knew Jyoti well.

They are non-responsive when you email with questions about your account and appropriate classes…read moreand pre-requisites. They are unwelcoming if you come by to talk to them before or after a class. They refused to refund my money . One year ago and three years ago similar complaints were mentioned in reviews.