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    2 years ago

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    3 years ago

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    2 years ago

    great place of care when you take responsibility for yourself. You need to to look deep inside to make a12 step program work.

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    3 years ago

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    10 years ago

    I love working here 2010 to 2012. It was experience like no other. I was the cook in the back. The food was great because we cooked it. lol.

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    8 years ago

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    9 years ago

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    Ask the Community - Malvern Institute

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    People searched for Rehabilitation Center 702 times last month within 15 miles of this business.

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    Jonathan Beatty, M.D - WAVE Treatment Centers - Dr. Jonathan A. Beatty is a Psychiatrist & Addiction Treatment Specialist treating patients in Philadelphia, PA.

    Jonathan Beatty, M.D - WAVE Treatment Centers

    4.0(4 reviews)
    21.3 miWashington Square West

    Never actually got around to making an appointment. Is "are you only looking for medication,…read morebecause the doctor doesn't have an open appointment for another 2 months?" a welcoming way to answer the phone? This official, unfortunately, seems jaded.

    TEN STARS if I could…read more I am a new patient to Dr. Beatty and my appointment has not taken place but the SUPERIOR customer service and EXEMPLARY support for military service Dr. Beatty and his staff (Lisa, the best) provided just over the telephone is how a provider/patient relationship should be. I can already see that I am blessed with a care, compassionate, empathetic professional who treats the needs of his patients with utmost respect. Oftentimes in the medical business it is BUSINESS first and patient SECOND. Dr. Beatty immediately thanked me for my military service as well as provided a generous military discount and he took a few minutes during our pre-appointment call to express his gratitude. That in my opinion is something that is lost in the bigger picture. When you have a provider that takes to time to know each patient as I am sure Dr. Beatty does the same for each of his patients. I have been on medical appointments where the provider barely looked at me or typed the entire time. I'm looking forward to a long lasting relationship with Dr. Jonathan Beatty and I recommend his services to anyone in the tribe-state area. Thank you Lisa and Dr. Beatty. Carlton A.

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    Jonathan Beatty, M.D - WAVE Treatment Centers - Office

    Office

    Jonathan Beatty, M.D - WAVE Treatment Centers - Examination room

    Examination room

    Jonathan Beatty, M.D - WAVE Treatment Centers - Dr. Beatty is Psychiatrist & Addiction Treatment Specialist treating patients in Philadelphia, PA and surrounding areas.

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    Dr. Beatty is Psychiatrist & Addiction Treatment Specialist treating patients in Philadelphia, PA and surrounding areas.

    Bowling Green Brandywine Treatment Center

    Bowling Green Brandywine Treatment Center

    1.9(16 reviews)
    17.1 mi

    Customer service is horrible. All I did was call to ask a question and the lady was so rude. Very…read moresnappy and short tempered. She is definitely In The wrong business.

    I came to this facility immediately after being discharged from the emergency room, hoping for a…read moresafe and supportive detox experience. Unfortunately, from the moment I arrived, things went downhill. Upon arrival, I was told to remove phone numbers from my phone before it was locked away. My luggage was taken, and I was told I wouldn't receive my clothes for 24-48 hours. I asked if I could at least have one outfit, and a security guard told me yes after checking my belongings. When I arrived on the unit, the tech who greeted me offered no orientation at all--no explanation of where I was, what the rules were, or what I was supposed to do. I had to rely entirely on other patients for basic information. Later, when I asked the tech to check with the security guard about my clothes, it seemed like there had been a shift change, because another guard denied any knowledge of that conversation. The tech told me she would get me one outfit, but throughout the day she kept giving me different excuses, clearly just trying to get me out of her face. Before her shift ended, she told me she'd get my clothes at 8 a.m. the next day. That didn't happen. I went over 48 hours without showering. When I continued to ask for my belongings, she told me there were people who had "been waiting way longer than me" and had a clear attitude. I finally snapped and was ready to leave until two counselors stepped in, convinced me to stay, and immediately got my clothes. Once that happened, my mood and outlook improved significantly. Sleeping here was awful. The nurses wake you up every four hours to take vitals, which is incredibly disruptive when you're detoxing. I barely slept at all. Phone access was another huge issue. The website is misleading--it does not clearly explain that phone calls can only be made in front of counselors, and at the time there was only one counselor available. That counselor was constantly busy, making it extremely difficult to call my family and let them know I was okay. I briefly saw a doctor who prescribed my antidepressant medication. However, I was told I had to wait for the pharmacy to deliver it--and it never came during the entire four days I was there. As a result, I suffered from night terrors, hallucinations, and extreme irritability, all of which could have been avoided. Many of the nurses were rude and dismissive. One serious incident involved a new roommate who began stealing my belongings. When I raised concern, a nurse mocked me by saying, "You're getting mad over a sandwich?"--completely missing the point that I had my wallet and valuables in the room. Another nurse (a heavy-set Black male nurse) told us he wasn't moving anyone and that if we fought, we'd both be kicked out. Instead of de-escalating, he and another nurse were provoking and unprofessional. I requested a supervisor. Thankfully, the director and her assistant handled the situation professionally, de-escalated it, and treated me with respect. Another major issue: this facility does not allow you to only detox. They push for a full rehab stay, and this was not clearly communicated upfront. I specifically came for detox only. Group therapy was also poorly managed. Detox groups were constantly interrupted by staff and rehab patients walking in mid-session--even while people were venting. It was disrespectful, disruptive, and made it hard to feel safe opening up. Overall, the facility felt severely understaffed, and asking for help often made me feel like a burden rather than a patient in need of care. The Positives The one standout counselor was Mr. James--an older, wise, kind man who was approachable and genuinely supportive. He made a difference. The food was also very good. I genuinely enjoyed every meal--breakfast, lunch, and dinner. Final Thoughts This place has potential, but serious changes need to be made in staff professionalism, communication, patient safety, and honesty about services offered. If you're considering coming here, know exactly what you're signing up for, ask direct questions, and advocate for yourself aggressively--or bring someone who can.

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    Bowling Green Brandywine Treatment Center
    Bowling Green Brandywine Treatment Center
    Bowling Green Brandywine Treatment Center

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    Jeremy Frank, PhD - Dr Frank casual.

    Jeremy Frank, PhD

    5.0(6 reviews)
    17.4 mi

    I met Dr. Frank way back in the day when he was the Director of a student program at Temple…read moreUniversity called Campus Alcohol and Substance Awareness (CASA). CASA was a fun organization to be a part of mainly due to Dr. F's enthusiasm, passion and new ideas on making students aware of substance abuse. I was a peer educator and Dr. F trained us to do workshops, intervention and reach out to students at TU on the issues of drug and alcohol use. He was one of the most accessible and easy going professors that I knew. I often found myself talking to Dr. F about things I was going through because he was so easy to talk to. Respectively, I could tell he wasn't a stranger to the crazy college lifestyle (partying, relationship woes, family struggles, work balance, etc) I was living and he never made me feel "less than" or like he didn't get it. Dr. F always just got it. I think Dr. F would be a great therapist for anyone wanting to explore the role addiction serves in his or her world. If you're ready to make a change, Dr. Frank is who I would suggest.

    Dr. Frank changed my life. He used the group he created to give me the power to get my life back…read moreand take control. He gave my family back their daughter/sister/aunt. Dr. Frank has the perfect balance of compassion, empathy, and tough love- and he knows when to use each one. I work in healthcare so I have access to the best of the best and I would Dr. Frank a thousand times over!

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    Jeremy Frank, PhD
    Jeremy Frank, PhD - Main office

    Main office

    Jeremy Frank, PhD

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    Malvern Institute - rehabilitation_center - Updated May 2026

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