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    Malone Bennye L DDS

    2.3 (3 reviews)

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    Capitol Family Dentistry - Dr. Tyler Jacques

    Capitol Family Dentistry

    4.5(29 reviews)
    0.8 miCapitol Hill

    Update: After speaking with Dr. Jacques, who gave me a call. He is always kind and knowledgeable…read more He let me know that he referred me based on my insurance and to contact them. He did this in the manner it should have been done from the beginning. Unfortunately, he agreed I shouldn't come back because his front desk staff attitude is bad and afraid if I come back in person there may be some physical altercation, which is scary because why would it get physical if you hire professional staff? That was a super weird comment. .................................................................................................................................. DO NOT patronize this establishment. The receptionist Lazandria or a name very similar is very rude. She is always the lady that answers the phone with the DC accent. She has been rude since my first appointment. Additionally, when contacting them about a follow-up, the receptionist hung up in my face claiming the dental office on the other line was calling about me, when I told her there is no way this could be true, she hung up anyway. She knew she was wrong because she called back and said, "I'm sorry they weren't calling about you, it was another patient and I apologize for being so rude". The fact you have to call back and acknowledge you can't keep you attitude in check lets me know this dentist does not care about who he hires and how they treat his customers. She was also very nasty when corresponding with them about my referral to a specialist. She told me it was not their fault that they may not be in network when they refer out to specialists. This is after when I called and asked how they refer to specialists, and she said they refer to specialists based on my insurance. She realized there was a problem and tried to walk back on what she initially said. You ARE NOT SAFE with them. Anyone that can hire staff that will be so reckless with your care is not a good establishment. This woman hung up in my face and proceeded to yell at me on the phone when she started changing her story after saying they referred me based on my insurance. They take no responsibility. Anyone that cares about their money and wants a confident health care team that WORKS TOGETHER, this is not the place for you. If this comment is removed, I will repost. Today is 8-9-2022.

    Dr. P was great. She was very attentive, answered all of my questions, was very kind and clearly…read morearticulated my dental options. From my brief appointment with her yesterday, I could tell that she's the kind of medical practitioner that makes you want to become a long time patient. A solid 5 star dental professional. Unfortunately, my experience with the front desk personnel left much to be desired. LaShandra gave me the feeling that she didn't want to be bothered with me. The tone in which she spoke to me on the phone before I ever made it into the office was curt, but then when I finally came in the office, I felt that her tone was even more demeaning. The whole time she spoke with me, she'd never make any eye contact. I'm hard of hearing and wear hearing aids and trying to hear when people have a mask on is very difficult and she seemed to not want to repeat anything and that she simply didn't have time. (Mind you, there's no one else in the waiting area, nor is the phone ringing during this time which I would've understood if she couldn't answer my questions at the moment due to other office obligations). Finally I asked her to give me a second to turn on my mic (I have a mic that connects directly to my hearing aids via Bluetooth to help me hear better. The last question (about insurance) I started to try and ask her before going into the room with the doctor, I was stopped abruptly by her saying that it was time to see the doctor so I guess that was her way of not answering the question. Growing up, my family didn't have a healthy dental routine of seeing dentists. As an adult, I'm dealing with the consequences of that and trying to create healthier dental habits moving forward. I was beyond excited to come to Capitol Family Dental since it's in my neighborhood and had so many phenomenal reviews. I had even convinced my husband to give them a shot potentially leaving his normal dentist and hygienist that he's been going to for 10+ years since Capitol Family Dentistry is in the neighborhood. But unfortunately, my experience speaking with LaShandra multiple times over the phone before I came in for my first appointment coupled with my in-person experience turned me off a bit. Moreover, when I'd ask questions, she'd make assumptions that she knew the reason behind my question and answered based on what she thought I needed to know instead of just answering my question which made the communication even more tense (not to mention, leaving me without the information I was trying to get). I mean, I'm in the dentist's office ON MY BIRTHDAY with a broken tooth. Definitely not how I want to start off the morning of my birthday but to be made to feel like you're not worth the time is just not a good experience. Not sure how to proceed but I may still be looking for a new dentist. I hate to give such a highly regarded dental practice 2 stars, but when the experience with front desk is such that it leaves you feeling like you don't want to come back and you're weighing to yourself whether or not to continue to subject yourself to this type of treatment, I think it warrants it. I couldn't do only 1 star because Dr. P was a gem. But what good are great doctors when the staff makes you feel like trash before you even get to meet them?

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    Capitol Family Dentistry - Front entrance on C st at corner of C st and 4th SE.

    Front entrance on C st at corner of C st and 4th SE.

    Capitol Family Dentistry
    Capitol Family Dentistry - Patient waiting area

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    Patient waiting area

    Pahlavani Dental - Meet Dr. Lee, former US Airforce Dentist.

    Pahlavani Dental

    4.2(80 reviews)
    2.8 mi

    OMG - I cannot recommend this place enough!! I've had trouble with my teeth my entire life and…read moreafter not having insurance to go to the dentist for a few years - and knowing that I had a least a couple of problems - I was wrecked with anxiety both about what they would tell me and getting the work done. I honestly was on the verge of tears sitting in the chair for my first appointment. Dr. Troy Vagianelis is an anxiety whisperer! He was super calm but engaging. He asked me if there were specific things that raise my anxiety (yes) and he offered work arounds or modifications while still getting everything done. As others have said, the office is nice and clean - but doesn't have that sterile clinical feeling. My appointment started on time and I didn't feel rushed at all. The woman at the front desk was nice and very helpful. I had a question about my insurance and she could answer it! I cannot tell you how much of a relief it is to have found Pahlavani Dental!

    I enjoy a good cleaning, and the one I had here with Dr. Gutierrez was really top notch. If your…read morecleaning starts slowly (mine did), don't worry -- this is a very tech-forward office that uses good tools to make your visit fast and effective. Since I was a new patient, they took a ton of photos to start, and then Dr. Gutierrez showed up to take a look. She ended up taking more photos because she wanted to show me exactly where I was missing in my brushing -- fantastic. A dentist can tell you plenty, but to have it showed to you on a big, clear monitor was great and has permanently changed how I brush. Once it was time for the cleaning, Dr. Gutierrez flew through thanks to the high tech tools and then grabbed the camera to take some more "after" photos to show me the difference. Throughout, she asked me about my habits and gave me very direct, clear advice. Again, I enjoy the dentist generally, and even still, this cleaning made me sit up and appreciate just how good it was. I'll be back!

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    Pahlavani Dental
    Pahlavani Dental - Pahlavani Dental

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    Pahlavani Dental - Meet Dr. Pahlavani!

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    Meet Dr. Pahlavani!

    A Moorean Baker, DDS

    A Moorean Baker, DDS

    4.0(2 reviews)
    0.0 miCapitol Hill

    I've been bringing my son for pediatric dentistry since he was a baby. I found Dr. Baker, she was…read moregood with him and kept his teeth in shape. No problems, no reason not to come back. Located right on capital hill, not far from Potomac Avenue in a row home, the office is a hair small, front staff as soon as you walk in, the waiting room in farther ahead. When Dr. Baker is ready for you, you go upstairs to the patient room (I believe there is another patient room and doctor's office up there.) Dr. Baker requests that the parents wait outside of the room (you can sit outside of the room and see in.) At first I didn't like that, but I trusted her with my baby and really, there's not a lot of room for the dentist, the patient, the assistant and a doting mother. She has a toy chest full of small toys that the kids can pick from after a check up visit. Even with good service and care, of course my child is still intrigued when he sees other pediatric dentist offices with a playground and lots of fun, bright colors. Dr. Baker is busy and a one woman practice (though she shares the office with another dentist), so if an urgent same day visit is needed, you may need a back up plan. Only once over these years (7 years) has she squeezed my son in with an appointment made the day prior for an urgent visit.

    Excellent pediatric dentist - I only wish she saw adults! Gentle with children; the office has a…read morefamily atmosphere. Only drawbacks are sometimes you may have a little wait if its crowded and only certain insurances are accepted. Otherwise, great dentist that's great with kids!

    Malone Bennye L DDS - pediatric_dentists - Updated May 2026

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