We entrusted our pride and joy to Exeter Street Auto-Centre after calling in to speak to the guys…read morein person to get a feel for the place before we decided what to do. Everyone we encountered were polite, informative and friendly and they were all happy to chat making the decision for us easy to make. Sure, you can trawl around looking for cheaper and you may save a couple of quid here or there but you are getting good service and quality care for your car along with piece of mind. So, thankyou Halfords and all of the staff for your good work and we will be back.

Just wanted to say a huge 'thank you' for the service offered to me and my sick Toyota. I dropped…read morein with the engine losing power and pumping out loads of black toxic smoke. Admittingly it took a few days and a couple of return visits but the front of house care from Carl and the tenacity and attention of mechanic Ivan (with input from Dmitri) tracked down the faulty sensor and valve and now 'all is well'. The team were polite and professional at all times and they kept me well informed throughout the period.

Total cowboys have done dodgy work leading me to have to go back at least twice and they still…read morecouldn't get the job right plus they charged for parts they didn't provide,they cost me hundreds and it still isn't right and they take forever.

Great value garage, with friendly helpfull staff. NOT a rip…read moreof like some of the local garages. Really helpfull, will explain the faults with your car before work is done. 10/10

Had issues with our Landrover Freelander whilst on holiday last week…read more This garage was recommended to us by Hillhead Caravan site and it turned out to be a great recommendation. They gave us a courtesy car, diagnosed the issue and sorted it all out at short notice before our trip home. Prices were good and sound advice given. 10 out if 10. I would highly recommend. Paul Feavyour of Shropshire

Helpful staff, very professional, reliable and friendly. They always offer good advice, try to get…read morecheapest parts possible. I felt I can trust them with my car, even though I know nothing about cars! Service and labour prices are average but they will shop around for parts to make the total price lower than other garages in the area.

We have used this garage for our household cars for quite a few years now, mostly good experiences…read moreof fast & reliable service. However once took them 3 weeks with a tricky brake fault & we were never kept up to date with what was happening so had to chase them quite a bit. Good if your not organised like me and leave your MOT till the last minute - usually you can get an appointment next day & also have saturday appointments readily available But that was only one bad experience of 5/6 years of using them. Guys are all nice & take time out to explain faults & repairs

Have always been more then helpfull mot,s ,collecting car , returning car ,with excellant service &…read morecharges.Would recommend to familly & friends.Thanks Mr Mcloughlin

Took my car here with a massive overheating problem this week, car was fixed and back promptly,…read morefabulous service with no flannel, car was looked at promptly, and fault diagnosed within the hour. Came in under the price quoted too. Cannot fault them, very pleased.

I have a Mini Cooper, I always have it serviced or repaired at a Mini dealership. A warning light…read morecame on my dashboard (engine overheating light) so first thing I thought was to take it to Mini to get checked out. It took 2 days for ME to chase them up wanting to know what was wrong with my car as nobody had got back to me or given me an update. So they came back to me and diagnosed the car to have the head gasket blown and quoted me £2100. I am in the Royal Navy and just coming back from a 4 month deployment away from my family and friends, all I wanted to do was go home and see them, but was unable to do this. I then got the train home (I live in Sheffield) costing me £210 needing time to think what I was going to do about my car, whether to sell it or repair it. Ocean Mini even tried to sell me a new car! After sleeping on this I decided to get it fixed and got quotes from other car garages in the Plymouth area and it was coming out roughly around £1000. So then I took it to Quick Fit and within less than 24 hours they got back to me saying the head gasket HASNT BLOWN, it was just a faulty engine temperature sensor and a few seals had gone, only costing me £195! Since having my car repaired I have done over 700 miles and its been 4 weeks since Ocean Mini diagnosed it to have the head gasket gone and there still no warning lights on the dashboard, THE CAR IS RUNNING FINE. When I collected the car from Ocean Mini they had the cheek to charge me £100 for what work exactly? All they have done is cost me time, money and stress. The guys at Ocean Mini either can't do there job correctly or tried to rip me off.

Really good service once again from BMW, customer service is second to none. Each and every staff…read moremember polite and helpful. This garage is of reasonable size plenty of cars new and seconded hand, the same for bikes to. A quick diagnosis for my car and in to the garage for repair with out any booking required. All the parts available with no waiting time. Every thing was explained on what was found, needed price etc. They have a small cafe upstairs which has complimentary hot drinks. I had two drinks and even came with a small biscuit, nice touch. I'm sure this is to soften the blow of what is about to leave the bank account. After payment of the work being carried out and a not so agreed with price lol I guess I leave a happy customer to some extent. BMW here have lived up to there expectations.

Excellent customer service, you are free to browse without being pestered. The cars are all priced…read moreto monthly costs so it is easy to see what you can afford. I found the buying process with Josh easy and hassle free. They even delivered the car for me once it had a new mot on it. All staff are friendly and helpful including the garage staff. Would definitely recommend them to family and friends.

Mr Stewart McMinn - Plympton Car Center You sold me a Lemon…read moreAnd your team are now giving me the run around on repairs / refund. Is this how you want to treat your customers? In January 2022 my daughter purchased a low mileage Toyota from you and invested in the warranty package on the advice of the sales manager who stated sincerely that "if anything goes wrong we will handle it" Since then however we've had problems. The vehicle filled with water the first time it rained. Your service team couldn't find a leak and suggested I left a window open ? Multiple attempts to rectify this problem still haven't cured it. Other people tell me the door doesn't fit properly and question whether the vehicle was in an accident and improperly repaired. That issue is ongoing. No accidents were recorded on the vehicle history when I purchased it. More problematic however is the issue that started in March. The transmission overheat warning light indicating a problem with the transmission. (more on this below) Your sales manager (Neil) offered to process a refund / replacement on this vehicle on Monday April 11th 2022. I checked in with him, and have been informed that he is no longer employed. Did he really leave within 24 hours of my conversation ? Regardless, I am starting the conversation fresh with you. As the owner of the business I assume you aren't leaving any time soon. Transmission problem. Your service center have been looking at the transmission problem. In a follow up call from another sales person i was told that they couldn't find a problem. The sales manager suggested that I may have been riding the clutch or that the small engine of the car couldn't cope with hills and motorway traffic ? The car is automatic. So this leads me to believe that : A, The Service team never looked a the car. B. The sales manager who called me to report their "findings" was misled, or straight out lied to. C, The sales manager isn't aware that my vehicle, being automatic doesn't have a clutch pedal for me to ride. D, The sales and service team at Plympton Car Center, having sold me a vehicle and a warranty are now uninterested in upholding any part of their obligations to service the relationship. I want a refund. I no longer have any faith in your company or the team that handles post sales support.

Excellent service, felt like a valued customer of his…read more Told me everything that was good, bad, and very bad on my car. Explain what each tier of repair I could you for it, weather just the basics to get it back on the road, or a full service scratches and all. NO pressure to buy on the stop and gave me time to come back / shop around. Even recommend another Mechanic for the MOT service rather than over changing me though him. HIGHLY recommend an trustworthy independent mechanic and will use again even if it just for some advice. A*****