They worked with my insurance company directly when my roof started leaking from ice back up. They came out the night after the storm, stopped the leak and walked me through the entire process of what needs to happen next and ended up being covered by my insurance company completely. They came in with all types of equipment to dry up the walls and furniture. Replaced the ceilings and damaged lighting. Washed the carpets, sofa and table clothes that were also wet. Found dampness in the walls that wasn't drying so they were able to probe and get moisture readings then fogged my home with antimicrobial to make sure there wouldn't be a future problem w potential mold growth. All in all they repaired , replaced , painted and cleaned up everything back to what it was and all without taking one penny from me! They billed my insurance company directly! I just had pay the deductible which I didn't have $500 available. Once I told them this they said that shouldn't be a problem. They called John M (no relation) and they set me up on a $42 a month payment plan for a year or until I could pay it off. Who does that!? They didn't charge me a public adjuster fee which would of been about $1,000 for my claim. They assisted with insurance as a free service for hiring them to do the repairs. Hopefully you never need them for flooding, leaks or a house fire but if the need arises, you would be foolish to use anyone else. Especially the bright green trucks that the insurance company is so quick to recommend. read more