Great staff!! I had An do my nails and she's very precise, takes her time and cares. I got GelX and…read morewas happy with what I left with!

I always get good service. The owner (Jackie) is very accommodating and I have never had a…read moredisappointing experience.

I had my nails done here with my friend when I was visiting. The service is amazing. All the staff…read moreis super nice and sweet. I got a much needed foot massage after my flight. My nails looked great too! P.S They had a very cool

I am an out-of-towner that took my sisters and niece here as a treat. Prior to arrival I asked…read moreabout the 10% coupon that was being offered (photo shown below). I was told to present it when the services were complete, though I think I asked about it when they checked in as well. In any case, I was a few doors down at The Gents Place getting my own services done and Bliss was closing so one of my sisters came by and got my card and paid. Later on I realized that the discount had not been honored, but they seemed happy with their nails, and it was after hours anyway. The following week, my sister's gel nails, which had been sold to her as "good for 3 weeks" ended up coming off a week later (photo shown below). I was slightly irritated at this point, but was still traveling (this time with my brothers-in-law). After that trip I called and explained the situation to someone named Michelle who said that she would pass my thoughts up the ladder. I was seeking an adjustment of the original gel cost, then on that new price, the original 10% discount. Michelle's tone when taking the message very much conveyed "yeah right" but I left it with her. A week later, no response, I called back and got someone else who told me that someone would call. A couple days later someone did and I explained the situation to him, telling him that a discounted "re-do" of my sister's nails wouldn't help, as she lives in Topeka, not Bentonville. He said he would pass it up to management for me to get a call back. That never happened. So, I'm officially giving up and letting you all know. You can see on the receipt yourself that on a spend of $229.08 I was asking for an adjustment of around $40.00. I had to call 3 times just to be effectively ignored. I wasn't asking for much, just a reduction of the inferior nail treatment (not as delivered) and the 10% discount (not a lot, though I felt strongly that it should be honored given the poor quality of the treatment). As a fellow business owner I find this request not unreasonable and I think I have patiently tried to resolve this through ordinary means.

My nails last so long! The service is great and the shop has such a friendly atmosphere. I have…read morecome since you opened and I plan to come back all the time.

When I called to ask some questions, I spoke to Vanessa…read more I learned today that she is the owner of Vivid Nails! I told her based upon our conversation and her high ratings, I decided to try them out. Vivid Nails is the third salon I've tried in Arkansas. I'm from New Jersey and had been looking for an excellent nail salon. Also, speaking to another patron who had great things to say about Vanessa and their services... further reinforced I finally found the right place! Vanessa was extremely kind and welcoming. She was excellent with my manicure! And Vi attended to my pedicure. My husband had a pedicure by the owners husband, Pax! An excellent experience! We finally found a nail salon! Thank you, Vivid nails!

I arrived and was immediately greeted by friendly staff! I had a mani/pedi done very well by the…read moremanicurist! She was gentle and kind. The salon is comfortable and had pleasant music playing in the background.

Friendly nail salon with amazing service. They always remember my name and make me feel welcome…read moreevery visit. Kind and professional and my nails look good -- would recommend.

EXCEPTIONAL pedicure! Every element was an exceptional experience! Paid attention to my special…read morerequest. Was very happy!

Paul was great. Very personable and sweet. I enjoyed your conversation. They just remodeled in…read morethere and it looks amazing! Very trendy and updated. Evie was also very sweet! Nails chipped shortly after getting them done though.

Wow! I'm so impressed on my new set! Service was very good! Definitely going back again!read more

I went in here excited to find a new convenient shop close to UPS store (which I frequent…read moreregularly) and Emily talked big things about "builder gel"instead of acrylic that I've been using for years so I paid $80 for takeoff and a new set and within two days had a nail pop off, another day or two another one popped off, then another a couple days later so I went back to have them replace the set. It was like they were press-on nails, which I could get for $6.99 at Walgreens. Extremely disappointed. They did do the new set however several days later had another one pop off and when I called to get it repaired, they refused to make an appointment saying that it had been too long since my original set which was total trash so I simply wasted $80 at a place with obviously bad products and a place that does not want to stand behind their product or keep lasting clients. Would not recommend at all!

Once you have your nails done here, you're hooked. Nina and Ethan have such an amazing group of…read moreincredibly talented nail techs. I love Nina and Ethan's work and appreciate how much they care for their clients. I wish I could give 10 stars!

I cannot recommend this salon after my experience…read more During my manicure, my technician, MIA, lost control of the e-file and cut my finger on both sides and across the front, tearing the skin and causing it to bleed. What upset me even more than the injury was how it was handled. My technician never stopped to clean my finger and simply continued the service. There was no apology or concern shown. Before leaving, I spoke with them expecting at least an acknowledgment of what had happened. Instead, the incident was dismissed. There was no apology, no discount, and no attempt to make things right. My family spent nearly $250 during this visit. My 7-year-old granddaughter was charged over $56 to polish her natural fingernails and toenails, which also came as a surprise. I understand accidents can happen. What I cannot accept is a business showing no concern after a customer is injured. Customer service is measured by how problems are handled, and unfortunately this salon failed in that regard. I will not be returning.

The salon is clean and beautiful…read more Since I am new to the area, I booked with Karen, supposedly the owner, specifically because I have not had great experiences with nail tech's since leaving Chicago. I didn't like that bait and switch. It should have been communicated that Karen wasn't available. I was very uncomfortable during the 11/2 hr pedicure. The way it's set up just is odd. The bowl kept slipping so I was trying to hold it so it didn't slip which hurt my legs. The opposite of what a relaxing spa experience should have been. I had two toe nails that were broke so to keep my nails even she left them completely uneven. No communication at all. She should have said since your 2 nails broke do you want me to cut the others down to make these 2 straight or keep them long and these 2 will be crooked. But she didn't speak at all. At all. I asked her to do a 3rd coat since it was streaky. She needed it to dry before putting on a topcoat. At that time my pedicure was over 90 mins already and I had an appt after my services, so I suggested that we start my manicure and then put the top coat on after my manicure. She said no she couldn't do that. No discussion just no. So I skipped the top coat. Definitely just get cozy not cozier or coziest. The towel was cold in a few minutes but she was gone for the 5 mins it was on and the massage was too soft. I decided to just get a cozy manicure. My manicure turned out ok but no scrub nolotion at all. That just seems weird. I was there for 2 1/2 hrs but would have been there for 3 if I didn't downgrade. All for an uncomfortable, subpar service. Not again. Oh and it was Valentine's Day week and not one person came in or called the entire time I was there. Odd. Or maybe not so odd after my experience.

Very much enjoyed it! My wife had this place recommended to her and we had a nice time getting…read moremanicures and pedicures together. The interior is small, inviting, and cozy with extremely friendly staff. I don't recall how long it was altogether, but I really loved the quality and attention to detail and they were very friendly throughout, including offering some beverages. I have a bad habit of picking at my fingers and they did a great job at cleaning up the damage I had done previously. I would love to return!