My mom and I just got back from a wonderful weekend at the spa celebrating her birthday. We stayed…read moreone night at the Inn, enjoyed massages and the spa facilities, and ate at both Kensington's restaurant and the pub (in our white bathrobes mostly, ha!). We also did the afternoon tea, which was absolutely lovely and a good value. Our hotel room was clean, comfy, modern, and spacious. The spa facilities were also extremely clean and well kept, with the ladies locker room stocked with everything you could ever need. Every staff person we dealt with from the hotel to the restaurants to the spa was friendly and helpful. We really enjoyed the hot tub/sauna/steam room area.. yes, it was crowded a few times but I noticed that crowds in both the pool and hot tub areas tended to clear quickly and several times I had both to myself! I especially appreciated the thoughtful little touches everywhere, like cold washcloths available for post-sauna cooldowns and fresh flowers all over the place. The vibe was extremely relaxed and I appreciated that when staying in the hotel you get full use of the spa facilities even on check-out day. We had breakfast and lunch at Kensington's and also had the afternoon tea. Everything was delicious!! Good cocktails too. I wished the indoor pool had been larger to better accommodate busy times, and the spa treatments are definitely on the pricey side, but those are about the only two criticisms I can come up with about this place! We are hoping to make it an annual tradition!

I went here with a friend and I only had a day pass but my friend got two treatments, a massage and…read morea facial. When walking in I found a cute shop a little expensive though but there were cute clothes and spa items for sale. To the left was the area for facials, hair, nails ect. If you keep going you get to the check in counter a lounge and a juice bar that also serves cocktails. You go through a door on the left that leads to a pool area, gym, outdoor lounge and quiet room. In here are also doors to the locker rooms bin the locker room there are vanity's, showers, changing rooms, a sauna, steam room and hot tub. I spent the majority of my time in the hot tub and sauna. The vanity area provides deodorant, lotion, hair gel, hair dryer, a comb, q tips, & mouthwash. If you go back out and go to the right of the Enterence & up stairs there is bar, and then a restaurant with indoor and outdoor seating as well. The food was good, the spa was relaxing. The reason it has 4 stars instead of 5 is that the check out was long lasting because they were in the process of updating their birthday reward program and it wasn't matching there flyer on the counter. They did end up matching the flyer in the end it just took a long while.