It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!

Love the salon. More products than any other salon. Friendly staff…read more Love Jason. Best cuts.

Rena is the only makeup artist I will use! She is amazing at her work and she is super clean! Not…read moreonly does she have the best personality, but she also does the best work! She is very natural and does not cake makeup on! She listens to her client and does what they want. I always trust her to do whatever she wants on my face and I am never disappointed! Glam by Rena is a must try!

Rena is now Rochester Beauty Bar and she is 100% amazing. She has done my makeup several times as…read morewell as Botox and dermaplaning and I couldn't be happier with the results. I will be her client for a very long time.

This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

I have always had a great experience at the salon! Lena does beautiful color and I love my cut…read moreevery time. I would recommend this crew to everybody! The pricing is also very reasonable and I have never felt pressured to purchase products. Those that I have purchased I feel have been worth it. I look forward to each appointment and I know I can rely on them for any special occasion. It's nice knowing that!

BEWARE! I booked Lena and Jacquelyn early SEPTEMBER 2021. I tipped them well for services I had in…read morethe past, 35% on services. First I got a call a month ago (8 months after booking and 3 months before the wedding) telling me Lena and Jacquelyn booked another wedding and can't do my hair/makeup for my own wedding September 2022 but that one of their other girls could complete the services. I was bummed but booked a new hair trial at the salon (second trial to pay for). Well I just got an email saying they can no longer accommodate my services two months before the event... I am beyond disgusted with their lack of professionalism and commitment to their customers. Now I have to find someone new when everyone is backed up with weddings. Don't waste your time, they'll just book a bigger wedding and cancel yours when it suits their needs. Response to owner: we held a small backyard ceremony amid covid (9/4/21) but our main event was rescheduled for the next year. Your own front desk called to say you and Jackie (who I had booked for both events) rebooked another party and offered me a new person. You can't justify cancelling an appointment since it was with you, and not the individual with mental health issues (who isn't the owner and not responsible). Please don't air out your employees personal information. We had a verbal contract and you as the owner failed, show some responsibility. My review stands, you can keep your guilt-trip.

Always available and easily accessable. I always get a good haircut in a friendly and welcoming…read moreenvironment.

Carol did a great job on my hair! I asked for a long layer haircut and blow dry. So happy she was…read moreable to accommodate me last minute for a haircut appointment. Very friendly environment.

Oh goodness - where to begin with Capelli. Do yourself a favor and get your hair done at Capelli! I…read morehave not had any other services except hair (both cut/color) and have have gone at least 4-5 times now? Thank goodness I found this lovely place because I am FINALLY happy with my hair! Chrissy is an absolute peach and amazingly talented. Chrissy takes the time with you to consult on what you want to do with your hair and discusses pricing upfront - so no surprises, budget wise once your service is complete. Each time I have gotten my hair done I have been 100% happy and definitely having a fabulous hair day! The salon itself is clean, bright, and welcoming. Only downside is parking but parking in the downtown Rochester parking structure is very close to the salon. The other stylists' work is also beautiful, so it seems no matter who services you, they will do a great job!

I've been here twice now (and have my next appointment scheduled already) so I decided it's time…read morefor a review. I see Katie Russo, and it's clear she truly cares about what she does and takes the time to do a great job. I've had my hair trimmed twice and my color touched up once, and she always listens to my hopes and dreams for my hair and gets it perfect every time! I've had trouble in the past with stylists giving my long, thick hair chunky blunt ends even when I request otherwise -- which results in big blocks of hair that stick out and look bulky -- but I don't have that problem with Katie! While I haven't spent time with the other stylists here, it's clear by looking around that they are all happy to be there and enjoy what they're doing. A quick look at their instagram shows all of the continuing education they go through, which is nice to see to ensure that they're up with the latest trends and techniques. I can't recommend this salon enough and I'll keep coming back as long as I'm in the area!

Had a great first clip at Randolph's!…read more My hair was an absolute mess--dry and brittle and months overdue for a good clipping. I came in for an Olaplex deep conditioning, cut (with layers), and style. As you can see from my before and after pictures, my stylist Sarah performed a true miracle. I was in and out quick, but did not feel like she rushed her job. Sarah was meticulous in her work and was easy to chat and relax with. I think she could have done more layers, but I understand wanting to play it safe on a first visit with a new client and building from there. The service came out to $60 (with tip) and was less than half what I've paid at other salons around here. I also got a discount for a referral (around $10-15) and now my referral will get a discount on her next visit!

I've been going to Randolph's for 5+ years with never a bad salon experience! Vita is my go to…read moregirl, and always gives me the BEST service!

Mary was a fantastic addition to my wedding. Due to time constraints, I didn't have time to do a…read moretrial. Mary had no trouble listening to my ideas and producing a perfect look. She was communicative, timely, and genuinely kind. My makeup stayed on for the whole day/night including lots of dancing, pictures, and eating. She even brought lip colors for purchase so I could have my If you're looking for a professional and stress-free experience, definitely consider hiring Mary for your event. She felt like a friend who just happened to be incredible at makeup.

Mary was an amazing addition to our annual ladies trip. She came to our Penthouse suite in Vegas,…read moreand taught us how to do our makeup. I was so impressed with her lessons, I finally know how to do my eye makeup and wings that work with my hooded eyes. She even gave each of us a wonderful makeup kit!