This is a walk-in barber shop only. All the barbers are friendly and do quality work. The vibe is…read morenice, but it's a little pricey. Both barbers I have used cut my hair very well and didn't seem rushed at all.

Shelby is amazing she was kind and very thoughtful. I will definitely come back and get another…read morehaircut. Highly recommend this business. You won't be disappointed coming here. Great Job Mrs. Shelby.

Bad review for Nick at Derby City Chop Shop:…read more I've been going to Derby City Chop Shop for a while and usually work with Patrik, who has always been great. Today I called because the online booking system was not working for me, and I was trying to make an appointment. Nick answered the phone and immediately acted annoyed that I even called. Instead of helping, he told me my phone was "the only phone in the world" not working and basically blamed me for the issue. When I asked if there was another way to schedule an appointment, he cut me off and said, "Listen buddy, I don't have time for this right now. Can you come in in 15 minutes or not?" The entire conversation was rude, dismissive, and unprofessional from start to finish. I even had to ask multiple times just to get his name because he refused to give it at first. I can honestly say after that interaction, I would never let Nick anywhere near my hair with a pair of scissors. Customer service like that is unacceptable, especially for someone representing a business people are supposed to feel comfortable walking into.

It's simple. Their model is such that their barbers might have a feeling that their time is more…read morevaluable than the people paying to have their hair cut. Timeline: check the website to join their queue. It says 30-45 mins. Great. Hopped in line at 12:30. Arrived at 12:45 (because it says to be early). At 12:55 the barber that was taking walk-ins finished a cut. I didn't get his name, but some "adult" that dressed like a 13 year old in a hat. He looked at me, scrolled his little tablet thing then proceeded to the back for 30 mins or so to eat beefaroni or whatever lunchable his mom packed for him. The other guys who apparently take appointments only couldn't be bothered. At 1:30 a different barber who finished another cut brought me back and cut my hair. Did a fine job. The problem is a certain level of customer service. We all get that kids gotta eat, but have the system adjust to an hour wait so other people that have stuff to do can plan accordingly. I know LEO weekly or whatever says it's a fantastic highlands spot, but plenty of good old-school barbers can remove hair from a person's head without the customer being made to feel like they're inconveniencing the gentle talent that works there. Oh well. I'm confident this entitled establishment has plenty of suckers to pay for a $30 haircut so they can say they got it at the 'cool place'

The Beast spent a couple of months in a coma. He hadn't had a hair cut in months. There were bald…read morepatches from rubbing against the pillow. Some of those patches were growing back in, some were not. It was a hot mess. There was nothing to do but have a professional work it out. As a transplant recipient, his immune system is garbage. Under normal circumstances, services like hair cuts are a challenge. During a pandemic, we avoid everything that we can. So, we made an appointment and masked him up. The shop was spotlessly clean and everyone was masked. I watched the stylist wash her hands multiple times during his cut and she did an amazing job with what she had to work with. He looks human again. It's a great cut. The staff was friendly and responsive. The price was more than reasonable. Highly recommended.

Expensive but worth it! They gave me the haircut i wanted with some suggestions on a better look…read more Quick and great quality. Overall felt comfortable. At first i was unsure, but everyone loved my haircut and told me i looked amazing

I've been to sport clips all over from Seattle to Ohio and now here in Indiana, they all have a…read morevery similar process and this one in Jeffersonville I went to twice, the first time the haircut sucked and they didn't do any of the actual service they say you get, the second time I won't name names but she did my haircut fine and the services where so far below standards that I have come to appreciate that I might as well have not gotten my haircut here at all. I absolutely recommend you go somewhere else.

First ever visit to this shop. Walked in without an appointment…read more Only had to wait approximately 10 minutes. My barber did a good job cutting most of my hair with scissors and using clippers for the close trim work around my ears and neck. Being an old guy, I thought the cost was a little steep, but everything cost more these days. Happy with my cut and the employees. Probably will be going back for my next cut.

Great hometown Barber Shop. Wonderful history and environment. Love the vibe of Nally's.read more

ive been coming here since i was in middle school in the late 1970s; recently stopped by while in…read morethe area for family visit; got the very best haircut i've had in a long, long time. proof that true greatness never changes

I requested a beard and fade and the barber saydel went above and beyond. Hadnt got a cut in…read moreforever he lined me up perfectly. Honestly cant go to any barber been going to him forver. If you want a nice relaxing vibe and get cut at a celebrity standard go hit my boy up saydel definitely number 1 in louisville. Multiple years of experience and great personality overall pretty clean place!

I liked the place going in. I was a walk in I waited 40 minutes for another person to come in so I…read morecan get a haircut cuz the only person there had appointments. The haircut was nice but once I took a shower I seen that I had a long cut on my hairline and my back neck I thought nothing of it so fast forward a week the line on my forehead is still there and the line on my neck is there still at this point they should've healed but no the cuts were so deep that they are scars now if I had the money I would sue I've never had an experience like this and I've had hundreds of haircuts!!!! the person who cut my hair was kara never coming here again

They have a "sensory-friendly haircut," which our 10-yr autistic son really needs. Previously,…read morebarber experiences have been somewhat traumatizing for him. Goldenrod has been amazing. We highly recommend them.

My regular shop was closed so I took a chance at a walk in.Great vibe right away. Worked me in…read moreright away between appts. Couldn't be happier. Got exactly what I wanted. Sydney did the cut. So impressed just took my elderly neighbor. We'll both be back. This is now my go to.

they rush everything no wonder my hair looks uneven…read more I scheduled an appointment wrote it down & then get a call saying "find a new place it was last monday " - Brittney the owner i do not recommend this barber shop it was better when charlie owned it

Great service and quality fades with no lines. $20 you cannot beat it and everyone is very…read morefriendly. Usually am able to get me in same day no problems.