Jose and team are AWESOME. I work from home and my place was getting out of control. Just need a little help so I won't go crazy, lol. They are Very reliable and accommodating. I had to cancel a few times and Jose was completely understandable. Trustworthy, and honest. Left my house for a few hours, and they didn't slack off. Prices are competitive. Ask them for specific areas to be cleaned, and they will do it. I will continue to utilize his services. As a convenience they accept Zelle, and Venmo. read more

I'm so lazy so I can't clean the home regularly. I hired "make easy maid" team to clean my home. they cleaned it and now its looks like a new home. they are very reliable flexible and affordable. So I will tell all my friends that "Make Easy Maid" is the best home cleaning service in Los Angeles, CA. You can go "make easy maid" without any hesitation. read more

Thank you so much Roxanne and Jose for cleaning my unit prior moving in. It is sterile clean now if I may say and smells excellent. Also looking forward for your next visit to organize my things after the movers do their job and and set up my kitchen and bedroom and living room. You are both such and Blessing. Cheers read more

The completely stopped coming. And won't even respond to my texts anymore. It's unfortunate because I really liked them

OVERALL SUMMARY: Reliability: 4.5 stars Professionalism: 5 stars Customer service: 5+ stars Cleaning standard: 4 stars Value and Price: 5 stars **Would definitely recommend to a friend** THE LONG VERSION: I've been meaning to write a review for this service for a while and finally getting around to it. As a neat freak, I've had my fair share of maid services, and I'm quite picky. But I'm also not rolling in money, so it's been challenging trying to find the right price point with good/honest service. I live in a small one-bedroom apt but am always entertaining and cooking a ton, and have a teeny-tiny kitchen, so the place gets messy and cluttered quite quickly. So my key priorities were hiring a service who could do a thorough cleaning of the kitchen, oven, fridge, dishes and doors...and then paying attention to the other teeny-tiny room in the apt, the bathroom (which squeezes a tub and toilet in a space only slightly bigger than an airplane lavatory). I contacted Jose at Make Easy Maid after submitting my request to a service-matching website, and he responded right away. He was prompt - very responsive over cell phone and text messaging - and courteous and came over to give an honest estimate. He arrived punctually and did a nearly 45-min walkthrough of my tiny place. He quoted a price that I thought was too high - I explained to him I was looking for a regular weekly/bi-weekly service and we negotiated what I thought was more reasonable- $70 for a regular biweekly cleaning. Before the first cleaning, Jose came back again and took a detailed tour of the (small) apt, making note of the special things I wanted done (folding a small load of laundry, cleaning inside the fridge & cupboards, oven, deep cleaning of bathroom, etc.). On the day of the first cleaning, Jose came back and walked through the apt with the cleaner. He treated the cleaner respectfully and kindly, and they had good rapport, which I appreciated. However, when I came home from work, I wasn't happy with the first cleaning. There were a few things I'd specifically asked for that weren't done, and the house didn't have that "clean" smell. The bathroom didn't sparkle. The microwave interior wasn't cleaned. I mentioned this to Jose and immediately he came back to the apartment THAT VERY SAME DAY (!). He was profusely apologetic and cleaned the areas above himself. That definitely struck me as a manager who wants to go the extra mile. So I went with them again...and again. I'll be honest: the cleaning STANDARD itself is not a five-star service (this is my pickiness coming out). I'd say it meets 90% - 95% of my expectations. However, for the price, reliability and professionalism of the service, it is the best value out there. I have had other services that perhaps "clean" better but then arrive consistently late or reschedule at the last minute, or change cleaners, or become sloppy over time. I prefer to sacrifice perfection for reliability and working with a service that is professional and customer-oriented. One final example of Jose's care and customer service. There was one (only one) episode where the scheduled cleaner was unable to make it as promised. I called Jose 5 mins after she was supposed to arrive. He immediately clarified the situation, and finding that she couldn't come to clean as she had promised, apologized and came HIMSELF, leaving his home from deep in the Valley right away with another cleaner to take care of the scheduled cleaning. This was the day after Thanksgiving! I was very touched and to me, this again represents the extent to which Jose and his company will go to promote customer satisfaction. It doesn't hurt that Jose is a family man with a beautiful son, and is one of the most polite and courteous service agents you'll encounter. Would definitely recommend this service! I've been working with Jose at Make Easy Maid for about 3 months now and I have to say - he is truly customer-service oriented, one of the nicest and most trustworthy service agents you will meet. He is always courteous, punctual, and will go to "all ends" to meet customers' needs. read more

I could not be happier with Jose and Sandra. Our house is a bit on the bug infested, dusty side because of poor insulating by the architect. I reiterated to them I didn't care how long the job took to get done but that I wanted it done. I have read reviews where cleaning companies arrive, stay the allotted 3 hours, and then leave for their next job. Jose and Sandra completely respected this and were lovely enough to stay until there wasn't a dust bunny in sight!!! I am so overjoyed to now have a clean home and will be utilizing their services monthly! 5 Stars - CONSIDERATE ABOUT MY TIME!!! They called to let me know they were running ten minutes late! I love this. I am a stickler about time - but a phone call changes everything. 5 Stars - Excellent Cleaning! 5 Stars - Great attitudes YAY! read more

I have had great experiences with this company during cleanouts of rental units. They really go the extra mile. Jose is SO detailed oriented. I asked him to clean the walls of an entire rental house and it was immaculate when his team departed. He doesn't mind using any particular method or product that I need to implement. They are a great company and I wish them all the success. read more

Amazing service, amazing team, amazing experience. I use them once a week to clean my 2 houses that are hosting young dancers all year long. I definitely recommend them to any one who likes great and affordable cleaning services. they make sure that you are satisfied and that you relax and let them do the work for you. 5 stars for sure! read more

The crew from Make Easy Maid did a fantastic job of cleaning my condo prior to my moving in. However, even though I explained the baseboards and window sills in the vacant residence didn't need to be cleaned because they had been freshly painted, I was disappointed to learn the crew walked on the wet carpeting and cleaned those rooms contrary to my instructions. And, of course, I had to pay for the extra rooms. But, I certainly can't complain about the work. They even cleaned the inside of the dishwasher!! I'll definitely use Make Easy Maid again. read more

I got a gift certificate from my sister in law. My house was DIRTY! And they came in here and cleaned it beautifully. I'm so happy with their service and I will use them again! read more

I have been a customer for over 2 years. Jose is the most trustworthy, kind, sweet, and honest man! I have never had a problem with scheduling or timeliness. If I text Jose, he gets back promptly! His crew does a great job. My house sparkles when they are finished. I can't recommend enough! read more

I called their service in the early morning and they had time that same day, they came did a fantastic job cleaned every corner of my house very nice girls all of them. I will recommend them to all my friends:) read more

MAKE EASY MAIDS. I have found the greatest cleaning service EVER!! They did my house yesterday and I have never been so pleased. I have a handicap so I can only do so much on my own. These people came in and were able to turn my home completely around. They immediately started working and cleaned things I never thought could look decent again. They worked for almost five hours and never stopped. They cleaned each room, literally from top to bottom. The place literally sparkles now--I told them it looked so good that it looked like the whole place had been painted. Again, they cleaned things I never expected them to do, but it was a regular part of their cleaning. The owner, Jose, is extremely polite, professional and very considerate of the homeowner. They were so good and their prices so reasonable I felt I needed to give them a $100 bonus! I never will use anyone else again. For someone who has always been too nervous to have strangers in my house, I am hooked!! Please use them; you won't be disappointed!! Make Easy Maids rocks! read more