The cheerful and helpful staff really did me a solid when my puppy got car sick and we needed…read moreappropriate shampoo and clean up products. They have my animals on file so that it is easy to shop for them. They also offer a wide array of dog chews and snacks that are healthy and safe.

Came across Loyal Biscuit Co when I was staying in the area and my dog needed more of a specific…read morekind of food. They have a nice website, which I checked first to see what brands they sold. It's clear from the website this is a high end pet store, which is what I prefer over Petco. I was surprised at how large the store is. They even had products I've seen as unavailable online so I stocked up. The store is on main street in Rockland but there's a rear entrance with parking! It's the same parking for the post office and Grasshopper shop. There's also a location just as you enter Camden from Rockport.

The Animal House rocks! These folks are great to work with. My wife and I were visiting from out of…read moretown, bought a harness for our dog and found out when we got home that it was the wrong size. Kim at the Animal House went out of her way to help us get this fixed even though we had lost the receipt for the sale. We were able to ship back the wrong size and exchange for the right size without having to drive two hours! She was absolutely awesome! Highly recommended! Jon K.

Really good! They have the best quality dog foods. They do a lot to help the local animal shelter…read more They also have a dog bath where you can take your dog and wash her yourself. The staff are extremely friendly and knowledgeable . A terrific asset to the community!

Great family friendly store with exceptional customer service! They are both knowledgeable and…read moreextremely friendly but I'm never "rude" either, so it does go both ways! Thanks, Tractor Supply!

This is a great locally owned pet store in Ellsworth. If you need pet supplies, I would go here or…read morethe other pet store in Ellsworth. No need to drive all the way to Bangor when you can pick up your needed treats and toys from here. Everything is organized inside and easy to find. The staff are also friendly and a great help if you have any questions. Definitely recommend stopping in even if you don't need anything specific for your pets as you might find something new that your pet would enjoy.

The pet shop used to be very nice when the owner was around more it just seems like the last few…read moreyears it's kind of gone downhill too many kids on trained and very rude with the public too bad I like the owner she's an absolutely wonderful lady her husband's nice but that pet shop I I don't know it's going downhill it's too bad

If this isn't just the cutest little store!! Who doesn't want a red lobster plushie for their fur…read morebaby! We were able to get our dog a new toy here at a reasonable price and the store owner is so friendly; she was chatting with everyone. There were some adorable pups inside and lots of essentials and treats and of course the name made me smile. Definitely stop in here if you're in Bar Harbor with your pup!

We visited with our two dogs and I was so excited to see all of the cookies in the case. We…read moreordered a cookie and a whoopie pie for the dogs. When we arrived back at our airbnb, I wanted to cut the whoopie pie treat in half and split it between the two dogs, but to my dismay, the knife would not go through. I tried another knife with the same result. My husband then tried. The whoopie pie was rock solid. We ended up throwing it away unfortunately. The cookie was fine, but the whoopie pie was $7. Certainly disappointing. The staff was super friendly and gave our dogs treats while we were in the store.

Fosters Pet store used to really be nice with a great selection of pets and supplies, but since the…read morestore has been taken over by someone else it has really slipped in just about every category. It has turned into a very sparse store. I have now taken my business to Chewy. Really sad Belfast has lost a great store.

Purchased a parakeet from these people 3 weeks ago. Upon bringing him home was fine but very quiet…read more Ate drank and moved about the cage but never made noise. Week later was very sick and got meds from emergency vet for upper respiratory infection. Snapped out of sickness after a week but still never made noise. He just now passed. Seems like there was something wrong with him right from the start. Store is adamant that the birds are all fine. Very sad about this. Will not purchase from them again.

I have brought my dog to be trained and groomed here since I've had him and I've always had good…read moreexperiences. When my family got another dog we brought him here for training too, which is just the best way to set a foundation for success with dogs! Tyler is the best trainer and can always work with people to develop the skills they need to have their dogs be well behaved and happy. He is great at finding unique solutions to even the strangest of "problem behaviors." Whenever I know anyone who gets a new canine family member, I always recommend training with Tyler! Tabby is the groomer we see and she so nice! She always discusses what kind of services and haircut my dog will get to make sure it's the best options for him and she understands the look/function I am looking for. She is very patient with my dog and I know I can trust her to take good care of him when I drop him off for grooming! The store is also great, with so many options, and I like the Treats reward program because it does provide more cost savings than many other rewards programs.

Brought both our dog to be groomed wash and nail trimming they are very nervous but all the…read moregroomers have been fantastic with them

We LOVE Fishtails! I can spend hours talking to Gene about fish and Jen is soooo sweet and fun to…read moretalk to also! We are frequenters of Fishtails and will always be loyal to them! Anytime anything goes awry with our multiple fish tanks both salt and fresh off to fishtails we go for advice! We drive 45 minutes one way to visit our favorite pet store!

When this store opened I had high hopes for them. Gene & Jenn seemed to care about what they are…read moredoing & their fish care was better than what I've seen in most other places. They initially seemed at least somewhat receptive to constructive feedback. I really wanted to support this new small business and was optimistic about how it would turn out. I started out with a fair amount of respect for Gene & Jenn, and I was really happy their business had opened last summer. Over time they became more prickly in conversations. Concerns about the health/wellbeing of animals were sharply brushed aside- explanations of appropriate enclosures for animals ignored. I am experienced with several species they keep & when I expressed concerns they made excuses. Their birds have nearly no toys or stimulation in their cages. They also have primarily dowel perches, which is very bad for their feet. They keep rats in tanks. They buy ferrets from Marshall Farms- a mill breeder that keeps their animals in horrific conditions. They regularly sell lone rats, lone sugar gliders, etc. These species need others of their kind to be healthy/happy. The owners of Fish Tails think it's okay to sell them to homes alone. It appears money is more important than the wellbeing of the animals they sell. In addition, the same rats and mice they sell to be pets are also sold as feeders. Still, I gave them the benefit of the doubt. I have gone to them to purchase supplies for my birds- seed, toys, feeders, cuttle bones, supplement blocks, etc. These events were the final straw. Some context for this event is that a number of months ago my partner very politely stated on a Facebook post by Fish Tails Pet Emporium that rats need to be kept in a minimum of pairs. She even supplied some articles for reference of why. When this happened, Fish Tails was dismissive and defensive of my partner's comments, stating that some people can only handle one rat, but ultimately wound up deleting their own comments. We had hoped what had happened was they realized that they needed to do better and so removed their comments that were prepared to die on a hill that has no basis in truth. My partner went in to buy seed for our budgies. When she arrived at the counter, Jenn refused to do the transaction without first berating my partner. She accused my partner of making a fake Facebook profile to harass her on her business page. She yelled at her in the store, while my partner was there as a customer, being unobtrusive and politely trying to purchase bird seed. When my partner explained that the profile IS her real profile and the name on it is in fact her name, she was accused of using a purposefully misleading name on her profile and going out of her way to specifically harass and slander Jenn's store. My partner left the store, leaving the seed on the counter, after realizing the conversation would go nowhere and Jenn was determined to hold a grudge about something that was intended as polite and constructive feedback. Shortly after, I got a phone call from my partner, bawling so hard that her voice was entirely incoherent, apologizing for not picking up bird seed because something happened at Fish Tails. When she got home, amidst hysterical crying, she explained to me what had happened. I am extremely disappointed in Fish Tails Pet Emporium- more specifically with the owners- for thinking that treating a customer and well intending community member this way is at all acceptable. That conduct was wholly uncalled for. I am thoroughly disgusted with their lack of professionalism and their verbal abuse of my partner. That was wholly uncalled for. I wanted to support this small business and continue to patronize them for my bird and rodent supplies, but after this I can't do that anymore. I often used to recommend them to people as a local place to go for information and supplies. I am extremely disappointed in Jenn & Gene for their conduct at this point. A loyal customer is permanently lost.

This is a great family owned pet store in Ellsworth. They have a good selection of pet supplies…read morefor a variety of different pets. As there is no big pet retail store like Petco or Petsmart, this is one of the few stores to pick up pet supplies.