1-Star Review - Extremely Unprofessional & Unsafe Living Conditions
I have been renting from Main Street Renewal and my experience has been a nightmare. For over 4 months, I have been dealing with an ongoing mold infestation and serious repair issues that have still not been resolved. The company has shown zero urgency, zero communication, and zero accountability.
They send random contractors to my home with no notice, sometimes not even knowing what work needs to be done. Several have left the job unfinished, including leaving open walls that expose the attic, causing my A/C to escape and my utility bills to rise. Some work orders were marked "completed" even though nothing was actually finished.
Main Street Renewal refuses to offer any rent concessions, relocation, or even a basic timeline for repairs, even while I am living in a hazardous environment. The property has had active leaks, and instead of sending an emergency plumber, I was literally told to shut the water off to the entire house to "prevent damage" -- as if living without running water is acceptable.
Every time I ask for answers, I'm told someone will "reach out," and then the communication stops. 4 months later, the mold is still here, the work is still incomplete, and I'm still paying full rent for an unsafe home.
Renters: avoid Main Street Renewal at all costs.
They are quick to take your money, but when it comes to basic habitability, they disappear. I have never dealt with a company that shows so little concern for tenant safety, legal responsibilities, or even basic human decency. read more