I shipped a package UPS overnight and paid dearly for it. Through no fault of Mailbox & More, it took UPS about a week for my package to arrive at its destination. I was informed by UPS that I would be able to go back to the store that shipped my package (Mailbox & More) and would be able to get a partial refund for my inconvenience.
Over two months later, several phone calls and dropping by the (filthy) location a few times to find out the status of my refund and nothing has been resolved. I keep getting put off. I have heard excuse after excuse. Your excuses are not putting money in my hand. Take care of your customers and they will take care of you. You, Mailbox & More are not taking care of your customers. read more