I enjoy writing all of my reviews, but this one really hits home (pun intended). And it all began…read morewith Yelp's Request A Quote feature. We've been in our house just over three years and, like not taking your car through the wash, it started to show. The front of the house, the sidewalk, driveway, and our front porch area all needed a good scrubbing. But I know myself (and my non-commercial grade pressure washer) well enough to not attempt this job. So I plugged in my request and in a matter of minutes the estimates started rolling in. Maybe it's my age, maybe it's just my Southern upbringing but I felt if someone was committing to a price point they should see the house in-person. When I mentioned this to Zach he was more than glad to swing by. He did a walk around, asked how far down the sidewalk I wanted cleaned, and stuck with his original estimate. The day of, he was onsite about 15 minutes early getting ready. My father (who is retired from the Air Force) had a saying, "10 minutes early is on time." I concur. He told me it would take about four hours. He was done in about 3.5. So yes, he is punctual and comes at a good price point but what about his work? Oh, that is the best part. The shine, especially after everything dried, was almost blinding. My wife and I spent the next week just staring at our house every time we pulled into the driveway. The front porch area, including the ceiling-window-columns, is pristine. The garage door is back to its original luster. We definitely have the sharpest house on the block now. So if you're looking for someone to do the job right, on time, and at a reasonable price this is it.

Unfortunately, I really tried to work with this company and address any issues that I was concerned…read moreabout. My husband and I are both disabled vets and can no longer do small jobs around our house. I began to gather quotes in a Feb 24 and decided to use A2Z Home Improvements in Mar 24. I hired them to build a 9 ft tall wood, grill area gazebo with a metal roof with a start date of 15 April 24. I was informed by Zach Johns (the owner) that because I had waited a month that the cost would now be an additional $200 because the cost of material had went up. I agreed to pay it. I was then informed on several occasions that his guys would be there to start around 7-8am but sometimes showed up at 9am or 2pm. Just random times. The project was completed on 23 May 24. There were many delays and I really tried to be patient but this project took way longer than I was told in the beginning ( a week max). The sub contractor that Zach hires to do his home improvements jobs would ask me questions periodically and then speak with Zach. The was clearly some communication issues because the pitched roof that we discussed was constructed as a box type so I requested that it be done as was discussed initially. As they were tearing the materials down they placed them on my grass and left it for days, hence burning my grass in that area. Now, minds you there was a whole cement basketball court right next to the grass area that they could have put it on, or even cleaned it up at the end of their work day. Throughout this process, Zach ( the owner), never once showed up on site to check on the job for some quality control. I also had to request that the boards being used as shelves be replaced because they were warping and had big knots in them. Surely they had to see that they were warping and maybe thought I wouldn't notice. The amount of time it took to complete this project is unacceptable and cannot be blamed on the weather or other projects they had to get completed. It was clear that we were not a priority. At the end of the project I offered some constructive criticism to Zach and he thanked me and told me if I had any issues in the future to let him know. Here we are in the future (26 Aug 24) and the shelves have completely separated and split. I provided pics and reached out to Zach and his response completely floored me. His response, "Good afternoon, I understand your concern. The wood they used was treated wood. Even treated wood can warp and twist unfortunately. We have changed those board's multiple times along with multiple other changes to the metal, wood and stain which has brought us into the negative on this particular job due to the changes to the project and having to pay our guys for there time as well. It is something we can fix but i will not be for free. I apologize for any inconvenience this may cause. " and my response, "That is unfortunate to hear. Considering my husband and I are both disabled vets and trusted your company to stand by their work I would have expected a better resolution. If it was known that this would happen with these boards then I would have expected your company to offer another option based on their professional experience. This could have been an easy repair at minimal cost, I'm sure. The fact that changes had to be made along the way was because it was clear that there was a lack of communication about the expectations of the final project, which you supplied a picture of to me. I had been more than accommodating to your business and the many delays it took to complete this job, as well as no onsite visits to do some quality control along the process, without leaving a review because I know how that can affect a business. I offered constructive criticism to you as a business owner and you thanked me and assured me that if I had any issues that they would be addressed. This was your chance to stand by your "Satisfaction Guaranteed " slogan. Very disappointing...." Needless to say, we will not be utilizing this business nor would we recommend them. Please be cautious if you decide to use this company...I would not consider this quality work!

We have used Fresh Perspectives Cleaning service for over 5 years. The team is reliable and…read morethorough. Since they send a team of 3-4 people each time, they are able to get in and out quickly.

I began using the Fresh Perspectives team for my home cleaning about 2 months ago. I am thrilled…read morewith my choice.....they are efficient, courteous and always on time. The best part is that they are in and out in 1 hour and my kitchen, baths, floors and mirrors are left immaculate, and wonderfully fresh smelling. For extra projects, I can enlist them for additional time at a very fair price. I expect I'll be using them for years to come!

Needed same day cleaning and they were able to come within a couple hours of reaching out for…read morepricing. We chose to do the 'Design With Time' package for 2 hours, it feels so good to have our home clean again. Very impressed with the scheduler and the ladies that came (Paige, Jade and Essynce). I will absolutely be scheduling with them again when we need it. THANK YOU SO MUCH!!

I have been paying for a monthly clean for several months now. Every month I complain about the…read moretoothpaste not cleaned on the counter and faucet in the master bathroom. After three months of sending pictures of the poor quality service provided I am done. I should not need to reclean the bathroom sink when I come home from work after the "professional" cleaners were at my house.

We initially hired R&R for laundry services (for our home). We were happy with Sable's laundry…read moreservices and decided to use R&R for full cleaning services. We weren't home for our first cleaning, but we left notes detailing what did and did not need to be cleaned. We also labeled our doors and cabinets (and, notably, it wasn't Sable's first time at the the house). We when got home, I couldn't tell if the cleaners had come or not. At first glance, it didn't appear that they had. The floors hadn't been swept, dishes weren't put away, and the downstairs bathroom wasn't cleaned. I went upstairs and the only rooms that appeared to have been cleaned were the master bath and bedroom. Simply put: it barely looked like cleaners came at all --much less that the house had been professionally cleaned. I reached out to the owner, Terry, to provide him with feedback about the cleaning and to show him pictures of the unswept floors and uncleaned bathrooms (texts attached). His response was that since we weren't there, the cleaners didn't know what to do. (It seems obvious that they should have at least cleaned the bathrooms and swept the floors). I would have expected an apology or offer to come back and complete the job; instead, I was blamed for the cleaners not cleaning. I told Terry that I left notes (with my contact info) and that someone could have at least called me for further instructions if they were unsure. I also told him that if he didn't know what to do, he should have rescheduled rather than not complete the job. He did not respond. I told Terry we would love to have them back to go over everything with them, but of course we weren't going to pay full price for the unfinished job. (Texts attached) Again, not even the minimum of cleaning the toilets and sweeping the floors were done. Terry didn't respond to that message, either. Given that Terry (1) didn't take any responsibility for the unfinished cleaning - which, he admitted they didn't do because they "didn't know what to do" and (2) didn't provide ANY level of professional that I would expect from someone that I let into my home, I told Terry to remove us from his cleaning schedule. He responded "will do" and immediately invoiced us for full price cleaning services. In response, I told Terry that we would pay for the laundry and for cleaning the master bedroom (apparently they made the bed) but that I wasn't paying for full cleaning services because I didn't receive full cleaning services. Terry responded - "No way, I'll send it to my lawyer. They will put a lien on your home." (Text messages attached). I'm sure Terry didn't realize, but I am a lawyer and this threat got him (and will get him) no where. In summary: (1) Terry's cleaners didn't clean our house because they "didn't know what to do" (even though I left notes and they could have called for further instruction, but did not); (2) Poor customer service; (3) invoiced at full price for partial services (4) threatened to sue us. **Note: We chose this Company based on the high number of great reviews we saw on other sites (including Angie's list). We were disappointed and surprised that we did not have the same great experience.

This carpet service is the best I have seen in awhile. They cleaned things I didn't even know…read morewhere in my carpet. 5 stars all the way. They were professional and courteous will definitely call again in the future and recommend that if you need your carpet cleaned this is the place to call.

Amazing. These guys truly are the best in the Augusta area. I've had several cleaners and they…read moreare hands down the best. They take great pride in their work. I highly recommend

Great and convenient experience with this business today!…read moreThe two associates took a thirty minute lunch break. For three hours, they unpacked all my belongings at my new place.

Punctual. Sent two kids to do the job. They were sloppy, flinging wet duct debris from inside the…read morevents onto our walls and wall mounted TV. They did not remove one vent due to height - did not have a long enough ladder (understandable). They said they would get the proper ladder and return. They did not.

I had my ducts cleaned today in my 1200 ft townhouse. They showed up on time, worked steadily and…read moreanswered my many questions. They were polite and removed shoes when requsted due to new carpet. They cleaned up as they went and when discovering a issue, resolved it quickly. The only reason not 5 stars is because they left dirt stains on my brand new mattress that literally was set up on Wednesday and waiting the 48-72 hours before you're to sleep on it. They were very apologetic...it was the new guy in training so I wasn't too upset with his mistake. He's still learning. They forget to move the bed back and I had to ask them to move the table back along with cleaning a few areas they missed but they were overall pretty good. I appreciate the final walk through inspection for wrap up. I was surprised that dryer vent cleaning didn't come with the service but am glad I had it done.

I recommend The Cleaning Ladies to anyone who values the cleanliness of their home! We are…read morerelocating to the area and bought a home that needed a professional move in clean. They are incredibly easy to work with, accept PayPal and their rates are beyond competitive. The Cleaning Ladies kept us updated during every part of the process and even sent me before and after pics. Our home looks brand new! I'm so happy with our experience and will definitely use again.

The Cleaning Ladies always do a detailed job and are flexible to my schedule. Ive had them come…read moreand clean my house for several months and they are professional.

Sexist incompetents. My wife called to get a quote for gutters. The man, Larry, came and did all…read morethe measurements. When he was done, she asked for the quote and he said "I can only give you the quote if your husband is here. If you are married , he has to make the decision". Not believing what she thought she heard, she asked "Really? You don't deal with women?". He said "No. It has to be your husband". She said "You just lost any chance of doing business here. Please Leave Now!" We are considering legal action.

Enloe did an excellent job putting siding on my house. I've had a lot of service providers doing…read moreflooring, painting, plumbing, etc. The crew Enloe sent out was by far the best, most knowledgeable, experienced and professional crew I've had on any job.