We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Very good and my condo looked great.Got their names off google and they did a really good job.read more

Rose & Beanie arrived on time for their first visit to our home. The place sparkled when they were…read morefinished. We like the natural products they use and the subtly clean scent. They did an amazing job!

Working with MRLane Cleaning was a pleasure. She was very flexible and always willing to…read moreaccommodate my changing schedule, showed up on time, very professional, and did excellent work for an unbeatable price. I highly recommend her service.

From the owner: We provide residential, commercial cleaning and Airbnb property management. read more

All IV You Cleaning has provided excellent service to Mount Olive Missionary Baptist Church for 15…read moreyears. The cleaning is very very thorough and detailed. Miss Saundra believes a place should be germ free as much as possible. THANKS Rev. Hammond

Miss Saundra is a reliable, trustworthy, and kind individual whose cleaning services are first…read morerate! For over a year now I've been enjoying All IV You Cleaning services with absolutely no regrets. Thorough and very respectful of my home and belongings, Miss Saundra and her assistants get to work quickly and quietly and do not stop until the job is done and done well. The prices are very reasonable and Miss Saundra always manages to work into my busy schedule. I am grateful to have found such a fine service and would highly recommend it to anyone!

had a fantastic experience with Merry Maids for our move-out cleaning. Our home is a large…read more4,600-square-foot house, so we expected the job to take some time--and the crew did not disappoint. Angel, Brittany, Tabitha, and Hanna were all extremely pleasant, professional, and very easy to work around while they were cleaning. They spent about a day and a half completing the job, which was exactly what we anticipated for a house this size. The results were absolutely amazing. The house has never looked cleaner and is now completely ready to be put on the market for sale. I also want to mention Debra in the office, who was wonderful to work with. She was very helpful and flexible in arranging a time that worked best for our schedule. Five stars for each of these hardworking ladies! I highly recommend Merry Maids to anyone looking for a thorough, professional cleaning service. The value for what you pay is definitely worth it.

I feel so defeated. Just had a one time clean in a 1,500sq ft house for $350. Not only did they…read moreshow up 3 hours late but the "clean" was terrible and seemed rushed since it was the end of the day. They didn't reach around anything to dust, didn't vacuum in corners or under anything even when easily accessible with the vacuum, and the rooms that were supposed to have been wet wiped didn't even look like they had been dusted. I asked before they left if certain things had actually been dusted or vacuumed at all and they either denied seeing it (didn't make sense as they were things like a rug or a window) or said oh no I didn't clean that.... This was a sad waste of money and I'm now pulling out my own supplies to actually clean.

I was very hesitant about having someone come over and clean my home. I figure I could do it better…read moremyself and if someone came in I would spend most of the time telling them what to do - so I was better off just doing it myself :) Well I was wrong. Danielle was referred to me by a friend. I decided to have her come out for a one time deep clean. She did such an amazing job for an awesome price I asked about her weekly rates. That's how impressed I was! And she is totally affordable. Anyhow that was 2 years ago and I'm finally getting around to reviewing. She does a great job and I have recommended her to two friends during their move outs who needed help cleaning. She does an impeccable job and is very kind and trustworthy. My friends were also impressed.

Her services were on the decline for months. She is not flexible if you have an ever changing…read moreschedule. States she does things on a rotational schedule like cleaning under rugs, but there was never any evidence she did such things. So, I had been getting her toothpaste by the case at extreme discounts. She suddenly asked for 3 cases of it, and I had a peculiar feeling about it irregardless of her made up story of why she needed so much. Then, less than a week after I gave her the product, she informed me she would not be providing services any longer due to "doctor's orders." Very passive aggressive.

They were great! We chose them for a deep cleaning. They…read moretook their time to listen and understand our needs. Walls, floors, fans, baseboards, shelves, and the little things that clutter up your living space. Everything was cleaned. They have great attention to detail, and a very friendly, hard working and awesome at what they do.

From the owner: Blacklite Solutions was founded in the wake of Hurricane Helene with a clear mission - to redefine…read morethe standard of cleanliness and professionalism in the local cleaning industry. We are a Disabled Veteran and Woman co-owned and operated Small Business dedicated to delivering top-notch cleaning and organizational services while ensuring utmost customer satisfaction. Our team is committed to exceeding expectations and creating a positive, lasting impact on every client we serve to create harmonious relationships. We are not going to beat the budget cleaners - we focus on delivering value through a quality product with an emphasis on customer service. Contact us on our website (preferred) or text 760.445.6560 (yes, 760) to set up your no-obligation/no- cost estimate today!