Maidpro is the best decision I've made for myself in a long time! As a working mother of 5 kids I could hardly find the time to pick up let alone clean my entire house! When i come home after the girls have been there, it's like a breath of fresh air! I tell all my friends about the detailed work they do and the reasonable prices!! Love them!! read more

Where do I begin? My history with MaidPro dates back to 2014 when I was in college, juggling life and classes, with little time to keep my home in order. My parents generously took care of that by hiring MaidPro, and at the time, everything seemed fine. Fast forward to today--ten years later. I contacted them, expecting to redeem a deep cleaning I was promised all those years ago. Now, I understand, a decade is a long time, so when they told me the free service was no longer valid, I wasn't shocked. But we settled on $150 for a deep clean--a more than reasonable deal. The cleaner arrives, punctual and friendly. I gave her space to work, left to run some errands with my husband, expecting to return to a sparkling, fresh home. Imagine my surprise when we walked back in, and the house looked... tidied, at best. Vacuuming? Clearly forgotten. Baseboards? Filthy--despite the fact that I explicitly told them this was a top priority. No problem, I thought. They have a 24-hour re-clean policy. I call the manager, Lori, who asks for photos and videos--fair enough. I promptly send them over, expecting a quick resolution. But instead, I get, "She did the best she could with the time allotted. We think it's best if we just part ways." Wait, what? They literally fired me as a client--for being dissatisfied with a service they failed to provide. It would be laughable if it wasn't so infuriating. My husband, equally appalled, froze our card until MaidPro made good on their promise. Lori, of course, made sure to remind me that payment would be expected--once the service was actually completed. Simple logic, right?.. except it wasn't completed... and... barely started lol In the end, yes, my house was tidied, but that's not what I hired them for. If you're looking for an actual deep clean, or a company with even a shred of professionalism, do yourself a favor and go elsewhere. Their 24-hour re-clean policy seems more like a strategy to dodge responsibility and tell clients to shove off. What's really bewildering is the excuse-making. Lori told me the baseboards needed to be repainted, and not even a magic eraser could help. Funny how I managed to clean the worst spots myself in five minutes--no painters needed. Shoulda saved myself the headache. In short: scammy, shady, and utterly perplexing. Now, if you'll excuse me, I have to go vacuum and scrub my baseboards, since apparently that's a task too daunting for MaidPro's "deep cleaning" experts. Take a look at the AFTER photos that were sent to Lori shortly before she told me she'd like to "part ways" read more

See all

Maidpro was great! I would recommend them to my friends and family. Quote was accurate. Rep that came to my home was named Octavio he was polite and professional. Had great attention to detail when cleaning. Good time management as it was a large space to clean. My home now feels like it did when I moved in. Thank you and I will definitely schedule more cleanings with this company and with Octavio. Great experience read more

I am so pleased with the deep cleaning of our house! My husband gifted me this service for Mother's Day (major brownie points for him) & they did not disappoint! Amy & Jackie were friendly, detailed & thorough!! It's such a good feeling to have a clean home & worry a little less about splitting up my time between home chores & time with my daughter. This momma is super appreciative of all the hard work done by Amy & Jackie! Thanks for making our home sparkle & shine! read more

Very happy w the cleaning. Our house was a mess and amanda left it sparkling clean. Very pleasant personality too. We signed up for the monthly cleaning for a lower price. Thumbs up. I also like the checklist they have and leave after the cleaning. Thank u! read more

Recently had my tile replaced and needed the downstairs deep cleaned before we brought the furniture back in. There was dust everywhere, and I had heard great things about this company. Called for a quote- was told $159 for 3 hours of work and two people cleaning- and keep in mind this included an empty kitchen, one bathroom, and two living rooms with nothing in them but a couch and kitchen table. This didn't include any of the bedrooms or upstairs of my home. When the scheduled time comes, only one person is there to clean (remember we were quoted for two, which would have been a total of 6 hours of work between them) and she didn't do a very good job. She forgot to clean some windows and didn't dust some blinds, and a lot of the work I felt like I could have done myself. I'd understand if there were tons of trinkets around, but honestly the house was almost empty. I feel like we should have paid half of what we were charged considering we got half the work we were promised. Have emailed Maid Pro about this and have gotten no response.. Will look into other cleaning companies in the future. read more

Have used them for about 4 times. Had an initial clean which is quite a bit more than the maintenance ones. Then was told one rate for their 49 point checklist and that was higher than I wanted to pay so they gave me another rate for just floors, bathrooms and kitchen and that was about $50 less. After the initial clean I was really disappointed. Lots of things not done, streaky floors all over. I emailed them and they came back the next day and fixed it. Maintence cleans every other week have been pretty good, occasionally streaky floors in a few places and a few minor things missed. This week I requested the full 49 point clean as we were having company coming. When I saw my credit card they charged me the amount for the initial clean which is $50 more than I was told. I called them and got nowhere. Very frustrated right now. And the weird thing that I tried to explain to her is that I told her the rate I was quoted when I called them to request the upgraded cleaning. So if you use them make sure they quote you a price if you change anything rather than assuming its going to be what you were initially told. read more

We had two ladies from Maid Pro clean our home about two weeks ago. They arrived on time and with all of their own supplies. It was amazing how much they managed to get down in just two hours! The same projects would have taken me double or triple the same amount of time. I wasn't there while they were cleaning, but I was amazed when I walked in the front door after work and the first thing that hit me was the wondrously clean scent. Our house didn't stink before the service, but it smelled like lemons and cleanliness. We were delighted with the service and how awesome our house looked after just two hours! We had planned on this just being a one-time clean, but after seeing the quality you get for the cost, we have decided it is well worth it and we are signing up for the once-monthly cleaning. We HIGHLY recommend this company and service! read more

Great cleaning from Sandra at Maid Pro. My home is sparkling and smells great. Thanks Sandra!!!

I have been using Maid Pro Tempe for at least 9 months every two weeks recommend them to everyone I know who needs a service. My pros are always detail oriented, thorough and consistent. I am so happy and will continue to use them as long as they will keep me! Ana is the best!!! Thank you for everything!!!! read more

We have been using MaidPro to clean our home for about 2 years now. We have a large home (5,000 sq ft +) with 5 bedrooms and 6 bathrooms so its quite the undertaking to have it cleaned. MaidPro sends 2 cleaners every other week and it takes them about 3-3.5 hours. I've been very pleased with their services and the front office is always friendly when I've had to reach out to them. There have been a few small issues here and there as a lot of times they will send new cleaners to be trained at our home but everything gets taken care of promptly. Lois is the lead cleaner for our cleaning team and has been coming to clean our home for almost the entire time since we've hired MaidPro. She is very friendly and professional and does a fantastic job - we truly appreciate her hard work. We look forward to her coming and even my kids get excited about the "cleaning ladies" coming. They are thrilled that their beds get made and rooms sparkle! Would recommend MaidPro Gilbert and Lois to anyone needing their home or office cleaned! read more

It feels so good to come home from work and walk into a Clean house! Ana has been our Pro for past two house cleans and does a fabulous job. I love the small, extra touches. Our towels are always folded in ways I could never do, I love the trash bags used in trashcans in bathrooms, and the tissue from tissue box looks like a flower blooming. Ana asks if we have any areas we really want focused on ti make sure we are happy customers. Thank you! read more

If it's too good to be true, it probably is. I read all of the yelp reviews before I called to get a quote. Anyone else find it strange that the first two 5-star reviews were written on the same day and both of them have only written 1 review on yelp total? The call for the quote wasn't what I was expecting. Apparently, you call into Boston to the corporate headquarters for a local quote because maidpro is a franchise. My phone quote lasted a whopping 45 minutes. The saleswoman put me on hold twice to call the Gilbert office. She kept telling me that the office was super busy and she was on hold too. Are you kidding me? She gave me this really ridiculous price, and I told her no thank you. She magically found a $50 off coupon plus a free refrigerator clean. Ok. I will give them a try for that. After she called the office the second time to get me scheduled, she came back with a 4 hour arrival window. Luckily, my boss let me work from home that day, but apparently they want me to sit around my home for 4 hours to let them in and then the additional time to watch them clean? Reluctantly, I agreed because I really needed the house cleaned before my company arrived. If everything turned out, I was going to schedule them regularly and give them a key. Unfortunately, that did not go as planned. I did have to call the local office a few days before my company arrived because they called and told me they were arriving early. I have to say that the gal that answered the phone was not happy with my time request; very indignant. The cleaning was ok. I think they rushed through the first clean because of the $50 off coupon and they were trying to make up for it. They never cleaned the refrigerator. The ceiling fans were still full of dust, which I got up and cleaned after they left. The bookshelves in the office looked as if they hadn't been dusted for months, so obviously they didn't do that either. And, of course the crew arrived just at the end of the 4 hour wait. It was ok, nothing great. I have had better cleaning services and I would hate to call and ask for special requests because the person in the office seems very unhappy to oblige special requests. read more

I submit this rating for one reason only, and it's not because I can say how well they clean. Sent in a request for pricing more than 24 hours ago. Got an automated email saying they got the request and would follow up. I've heard nothing since. I gave them two stars based on teh "meh. I've experienced better" expression by Yelp. Can't say if they're any good because they haven't given me the opportunity to. Gone looking elsewhere. ***update*** heard back from them 48 hours later. Seemed professional enough. Asked all the right questions. Price was a bit higher, and we'd already booked. I did add a star for the professionalism and pleasantness on the phone. read more

Three maids, three bedroom two story house charged $240. Wasn't happy with the work.. This company also charges your account without permission.. read more

I used Maid Pro to clean my house as I turn it into a rental home. I researched on yelp and they had nothing but rave 5 star views and my experience totally matched that! Everything is spotless and looks/smells great. Carpets, hardwood floors, baseboards, cabinets all spotless. Thank you Maid Pro for being an efficient, honest and friendly Maid service. read more

Had a preclosing cleaning done on the house my son sold and can't say enough about Maidpro. From the first call to the finish of service everyone was courteous and professional. Their gal Leo was our Service Provider and did a fabulous job! Thanks again! read more

MaidPro was professional and thorough. Adriana and Michelle did a fabulous job.

I used MaidPro this week for the first time after reading the great Yelp reviews and the reviews hold true. My house was impeccably cleaned. Very impressed with the level of detail and the staff is very professional. Much better than my prior cleaning service! read more

Maid Pros was such a great experience. I didn't realize how dirty my house until they came. The Check List they go through was amazing, to go through things I never thoughts of. I also loved that I got an email the day before and a call to remind me they were coming out. Both girls showed up and were very professional and also personable with me and my 3 kids. They didn't seem bothered or upset that we had our kids there for some of the time, which was so nice to feel that connection and professionalism. I love the personal touch I got and how they asked me if there was any certain areas that we want to work on for our first clean. I feel like a SUPER HUSBAND for having them out here, and now my wife and I have more time for our kids. So amazing! I now have them coming up 2 times a month for more maintenance and I am excited for the next time. read more

MaidPro Gilbert is unbelievably efficient, hardworking and works hard to the job done exactly as you want it! They are honest and upfront about what they can realistically accomplish in a given time frame and help you keep within budget. The staff is incredibly friendly and efficient and make what you need happen for you! I look forward to using them on a regular basis and am so glad I found them! read more

GREAT SERVICE! Paula and the girls at MaidPro have done an amazing job. They arrived on time, stayed for just as long as they said they would, and when they left I couldn't find a single thing that I wish they would've done differently! While we don't have a ton of experience with house cleaners, I can say that that meant the world to me. Paula has been awesome working with us, and even recommended a moving company for us when we needed help! We have 3 cats and 2 shed-less dogs. The cat hair has been ruling our lives until the MaidPro girls came in. After they were done, I couldn't find a hair on anything! We'll be using them for many, many months to come, so long as we can afford it! read more

This is my second time using Maid Pro and both times they have done a great job. Even with a few miscommunications regarding price (not the fault of the person cleaning the house) I am very impressed with the professionalism and flexibility with time frames. Stephanie did an amazing job with the limited time I had for her to be at my home. I was having it cleaned at the end of my lease to better my chances of getting my full deposit and she really paid extra attention to all of the little details that made the house look extra clean. She had to work around movers and carpet cleaners and didn't complain or stop for anything. The house looked great and I'm very sure that due to her efforts I will be receiving my full deposit. If you are in need of a one time cleaning or a weekly/monthly service, I would highly recommend you give them a call. read more

Needed some help with dust on short notice ... I called, and the prices were very reasonable - especially for what I didn't want to do! When life gets busy and you need a hand, these are the ladies to go to! Courteous. Professional. Timely. Reasonably priced. They were here in less than 24 hours and were able to meet MY cleaning standards (you all don't know me, but my standards are high!). What I really liked though were the options. There is no 1-size-fits-all cleaning solution, and they worked with me to determine what I really needed to fit within the budget that I had. You can get a 1-time-down-home-cleaning, or a short 2-hour-quick-clean, or a la carte! I think this is the best. And have you SEEN their 49-point inspection? You need to! read more

Each week Selina has been to my house, she has done a fabulous job of making it sparkle! Her attention to detail shines through and though I don't get to see her each week, she leaves her caring touch behind. I couldn't be happier with the results!! read more

My schedule has been insane the last couple of months and for mother's day my husband suggested that we get housekeeping support to free up my time so I can spend more quality time with my kids (after being gone for a week for a business trip). I was very nervous on who to go with and finally made a decision to go with MaidPro. From the beginning to the end process, I have to say that I am very happy with the service. The initial phone call was amazing (I asked lots of questions and they listened); the ladies who worked on my house communicated appropriately; and when I came home Saturday after a long day with the kids, I walked in to a perfect/cleaned home. I am a type A individual and when I clean, I put 120% of my efforts. MaidPro did just that. I highly recommended this company. read more

My wife and I won $1000 gift certificate from Maidpro from a drawing at Flancers and we couldn't be happier! Even though we have used it all up already we will continue using them for all of our future cleaning needs. Their staff is very professional and thorough. They have always been on time and easy to schedule with. If you're looking for a quality cleaning company that you can count on you found it. read more

If I could give this Company a big fat NO STARS I would. Where to begin... I used Maidpro over a year ago when we were moving in to clean out the previous owners. They did a fine job then, although that might have been because people were coming in and out of the house. Fast forward a little over a year later, I have three little boys I am chasing around, trying to get my house clean for my mom who I haven't seen in three years and stressed out of my mind so cringing I call up Maidpro to pay a hefty $300 for a "7-hr" cleaning... YIKES! But I am desperate... the woman I spoke to several times in the days to come was extremely snotty and rude every time. She asked me if there were things I wanted the maids to focus on and I told her ABSOLUTELY the bathrooms. I spent the rest of that day and the next morning picking up the entire house, clearing off every surface, every dish done, all the laundry done, all the beds made up so there was literally NOTHING to do but the deep cleaning. They told me I could leave a key for them which I did because I thought it would be more convenient for them if I didn't have my three kids running around while they cleaned. BIG MISTAKE! Obviously I should have stayed and watched like a hawk. I skipped the naps and stayed out all day having no idea when they would come or go, seemingly the snotty receptionist did not really change my phone number in their system. I come home that night and within minutes I catch myself scrubbing the toilet where urine is visible on the toilet, scrubbing the door frame that has finger paint smudges on it, cleaning up the floors and picking bigger visible stuff off of the carpet... "Okay, they aren't perfect its fine" I tell myself ... I continue to make my way through the house and rather than delve into a novel I will list out everything I found AND took pictures of that had been "Checked" as done and obviously not been touched.... Ceiling fans not dusted None of the bathroom floors were cleaned, clean bathmats were thrown over the dirty floors where there is visible urine (I have three little boys who don't always aim true) Outside and under toilet seats not cleaned None of the flip switches cleaned Bathroom sinks looked quickly wiped over Bathtubs and Shower not cleaned, although things were moved around to look like it had been cleaned. (SHADY!) Tables and countertops not cleaned. Visible and you can feel it. Woodwork not cleaned, bathroom cabinets, kitchen cabinets and door frames Kitchen sink not cleaned Backsplash not cleaned Floors might have been moped over but not very well at all with a lot of visible junk still on the floor Stair railing was not dusted WOW! So obviously I feel completely scammed and ripped off. I wouldn't believe it if they were here for more than an hour. So I write a bad Survey and send an email and try to call several times, I don't hear anything back until my card has been charged and finally an email is sent to tell me that they were sorry I was not pleased and they took $50 off of my service which was "more than generous" for them to do.... I call the owner and get the same rude receptionist who sends me over and I will say that the owner has an excellent cool head for customer service but that is about it. I explained to her that I was very upset at paying for a $300 service and then coming home and feeling like I immediately needed to start cleaning because the job was so awful and that had I known what a poor job they had done I would have shipped my kids to my sister for FREE and done the work myself which I could have done 100% better. She told me that her maids were "seasoned" employees and had been at my house the entire 7-hours and had told her that my house was "So horrible" that they didn't have time to do everything. OMG... I have to stop right there.... The only visible proof I have that they were actually here was that they vacuumed, cleaned my burners, and dusted my husbands desk and moved some things around to look like they had cleaned and left a completely checked off "49-check list". Does that really take 7 hours? Without my kids my house is shining in 3 hours. The owner did offer to send out a girl to spot clean the area's I was not happy with but not redo the job. Seriously? I basically threw $250 in the trash. Next time I will pay my sister, or not pay my sister and do my own work for FREE. All I feel is completely scammed, a complete waste of money and a dirty house that I now get to happily shuck out $250 just so I can clean it myself. THANK YOU MAIDPRO FOR MAKING SURE I NEVER HIRE A MAID SERVICE AGAIN!! read more

We were excited to hire MaidPro based on the positive reviews and ratings online. However, we were very disappointed in our experience. We did not receive a call prior to arrival the day of our service. The worker did arrive within the time window specified (1:30pm), which we appreciated. Upon her arrival, we discussed a short list of items to have her complete (2 full bathrooms and one 1/2 bath, vacuum the upstairs hallway and stairs, vacuum our living room, sweep and mop the kitchen/entryway and dust 4 shutters). Based on her work, we ere completely dissatisfied with the quality of work. Within 15 minutes of her arrival, she began working on one of the bathrooms and we left to run some errands. We returned home about 4:00 pm (2 1/2 hours after her arrival) and she indicated that she was just getting ready to start the downstairs (1/2 bath, living room vacuum, sweep/mop and 4 shutters). When we returned, we were surprised at how little was accomplished while we were away. For the next hour, we observed that she was constantly texting or talking on her phone. She completed the downstairs in approximately 1 hour and left at 5:00 pm (3 and 1/2 hours total). Without any comment or question from us, she made a comment that her boss had been texting her all afternoon. Upon her departure, we inspected the work and were completely dissatisfied by the quality of most of her work. She did do a good job in the bathrooms; however, the remainder of the work had to be re-done after she left. The shutters were not wiped down well at all, the stairs and hallways had to be re-vacuumed, etc. We actually had to go back through and re clean 2/3 of what she did. We had agreed on 4 hours of work, and really only had her for 3.5 hours. As we mentioned, we were pleased with the job she did on the bathrooms, however, we would have been able to do a better job overall and in a shorter amount of time if we had done it ourselves. In addition, her vehicle left a 2" x 4" oil leak on the driveway. Upon her departure last night, we contacted your office to let you know of our experience and ended up leaving a message. At this point, we have not received a call back. Very disappointing experience, especially considering that the house was empty and we were looking for some additional assistance while we moved.. Would not recommend to anyone looking for a housecleaning service. Update 7/10/2015 We raised the rating to two stars because the owner reached out to us and was very concerned with making things right. She assured us that she was addressing our concerns, and was very receptive to our feedback. Failed to mention in previous post but every interaction with front office was very courteous and professional. If the actual cleaning matched the customer service in the office and by the owner, it would have been 5 stars. read more

My boyfriend and I had been considering cleaning services for awhile. We both work full time and with to toddlers the last thing we want to be doing on our days off is cleaning. I orginally saw a living social deal for another company but with poor yelp reviews I opted to pay a little more for what I hoped would be a better exprience. I filled out an on line questionaire and then recieved a phone call a few days later with a quote. I spoke to Matt and told him what I was looking for. A deep thorough clean to start and then a bi-weekly service of touch ups. I also let him know I had family coming in town and wanted to change one of the bi-weekly cleans to a few days earlier to accommidate my guests. He was able to do that no problem! I also went over some of my biggest areas of concerns like door frames being wiped down (toddlers lover to run there hands over everything) he made notes of all my concerns. I was excited about my clean and couldnt wait to come home to a clean house fast forward to cleaning day.... Our cleaner shows up she was friendly but asked if this was the first time cleaning in our home or if this was a repeat clean. This threw me off because I was told I was getting an exprienced cleaner who will come in and deep clean my house and pay attention to areas of concern. Was she not told everything I discussed 3 days prior with Matt? This shouldve been our first red flag but we ignored it and moved on. We let her know we were going to run errands to get the babies out of the house so they would not be in the way and if she could give us a call when she was done we would appreciate it. 3hrs goes by we dont get a call but decided to head hme and check it out. Upon entering our home we find that our GAS stove top was left on and the house was full of gas we are lucky there wasnt an emergency like our house blowing up. Once we opened all the doors and windows we walked through the house and immidetaly I was disappointed. Apart from some parts of the floors being cleaned and the beds made not much else was done. I called Matt and left him a message. No call back. I then sent an email asking to cancel the bi-weekly schedule i signed up for. He responded asking if I found a better rate. That annoyed me slightly as he knew I had my house cleaned the prior day I left him a message noo returned call and he didnt ask how my exprience was just if i found a cheaper rate. ANyways I told him about my frustrations with my clean. He offered to send what I understood to be a touch up crew which I let him know I would not be happy with. I didnt need a touch up I needed a cleaning... the one I paid for. He told me he could send Jayme a quality control manager to check out my house the following day. When she got there I let her know I was just frustrated at my exprience and I showed her the checklist provided by her company and we went down the list and I showed her maybe 3 things of the 49 things were done. She agreed that everything was missed ceiling fans not wiped blinds not wiped window sills not wiped switch plates not wipes door frames not wiped cabinets not wiped the only mirror in my house not wiped shelves not wiped we closed my daughters door and realised everything was just swept behind there Jayme was nice and super apologic and ensured me this was not acceptable and not there standards and offered me a complete reclean at my convenience. I accepted and asked for Matt to call me that day so we could work out a time. I dont recieve a call so I send an email. I dont hear anything until the next day. I didnt really feel a sincere apologly but I am hoping Jayme let him know why I was so frustrated. What did the last cleaner do in my house for 3hrs? Anyways the re clean is today and again I a mtaking my kids out of the house so as not to be in the way. I just hope this time I am blown away and get the deep clean I am hoping for. I will post a follow up review after todays cleaning. read more

Not a good experience at all. It's one of those places, where they promise you the moon and stars when they are booking you, and the actual work is absolutely different. I had mentioned during my very first call that my house is very dirty and in a complete disarray. They very specifically told me that you do not need to prep the house, the first time clean would be $247, with a monthly recurring visit of $195. And they also said they'll send 2 cleaners for 4 hrs. The day cleaners came, and immediately called their manager saying that the house is not prepped. The manager calls me and says that the cleaners won't be able to finish the job, and have to come back another day to complete it. No additional charges, very specifically mentioned to me. I said fine. The cleaners huffed and puffed for 4 hrs. My kitchen was not done properly. Cabinets were greasy, the hood above the gas-top range was not even touched. None of the windows were cleaned. The cleaners for the next week were better, and did a better job. Did not complain about things lying here and there and told me that we did not need to prep the house, as they are asked to clean things around them. Yesterday I saw that my credit card was charged for the second visit ($174), and when I called to ask, the manager said that she did not ever tell me that the second visit was free. So now I've cancelled the monthly cleans, and I have to pay additional $105 because they are going to label the services as a one time deep clean. And mind you, my house was definitely NOT deep cleaned. read more

Janice is amazing. She always does a great job. I would recommend maid pro to my friends.

I just love MaidPro and Ginnie. It is so nice to come home to a freshly cleaned house! Ginnie does an amazing job getting through the 49-point check list, and she always finds something that needs a little extra attention to focus on as well. I can always count on her. We are such a busy family so removing this one area of stress (cleaning the house) has made the money spent on this service worth every single penny! read more

Service was horrible and overpriced. I have a 1500 sq ft bungalow and they couldn't complete the cleaning in 3 hrs. This house is brand new and barely lived in. To top it off they used comet on my cultured marble and permanently ruined my bathrooms. The staff was very nice but not knowledgeable about appropriate cleaning products for new homes. I had to redirect them from using comet and ammonia based products. I'm just thankful I got home in time so they didn't ruin more of my home. When I scheduled they asked what was important to me and then they didn't even take great care to do those areas. The baseboards, corners and blinds were dusty and they didn't do the windows as asked. I will never use them again and I recommend you do not either. read more

Thought I would give an update since my last review was 2 years ago!!! That should tell you something that we are still using MaidPro of Gilbert !!! Everything is still cleaned professionally each week for the past 2 years at my Business location.. For the past year they now come to do a great job in our home on a monthly basis!! Thanks again Paula for your dedication to quality and customer service each and every week!! read more

This is a legitimate review and yes, if you want to check, I rarely write on Yelp. When I read some of the reviews, I had to add my own. I have given MaidPro 5 stars because we are completely satisfied with our cleanings. I have used MaidPro for well over a year and they are the first company to send the same person out to our home every other week. Tonia knows our home and she knows our preferences. She adheres to the 49-Point checklist and I love walking into our just-cleaned home. You would never know we have 2 dogs. I can't imagine using anyone else. read more

I had Maid Pro clean a rental house I was living in to make it move in ready for the next guest. I was quoted $214. The house was 98% empty. There was still a couple things I needed to go back and get. They came to the house on a Wednesday, I next saw the house on Friday. When I walked into the house, it looked fantastic. Tile floors were clean, carpets vacuumed, bathrooms clean. As I was walking around the house, I noticed things were missing. My brand new steamer that was on the top shelf of my closet was gone. The mini blind in the master bathroom was missing. My clothes hamper was missing. My clothes are missing. The food in the fridge was missing. (I specifically asked they dont touch the fridge) The liner paper from all the drawers in the kitchen were missing. Where did it go? I walked out in the backyard and saw my trash can overflowing. They broke the blind and just threw it away without even leaving me a note or a "sorry." They took all the clothes in my hamper, threw them away, and took the hamper. They took my steamer from the closet home with them. They threw all the food away, (frozen chicken, etc..) in a trash that I was no longer paying to be picked up. For all I know, its still in there. They had a big bag full of discarded drawer liners. My biggest issue, is who gave them the authority to throw anything away? I sure's hell didnt. I recommend their cleaning skills. Just make damn sure youre home when they clean your house. read more

I have been pleased with the cleaners sent by MaidPro: they have been friendly, professional, and knowledgeable. I will continue to use them to clean my home. read more

STOP!! If you value your home, hard earned money and time do not use maidpro. They are not pros they have awful costumer service and Im sorry but they said they tried for days to get in contact but they lied! DO NOT TRUST THEM! If they are going to lie over the phone what else will they lie about! The house was not cleaned the bathrooms weren't cleaned. I could run my hands over the table tops and counters and feel a mess. The floors had water spots and dirt on them. The walls has smudges and Im sorry but don't use them! Just don't! And use my Word of caution! read more

Awful experience. I hired this company for a move-out clean on a rented house. The job was not completed on the day of hire (Friday). They told me that they would have to come back on Monday. I explained to them that we were supposed to be out of the house by then. There was nothing they were willing to do. They told me that they would be back first thing in the morning on Monday. They did not show up until noon. By then, the power and water had been turned off. Which was clearly explained to them on Friday when they left without completing the job. I live in a 2200sq ft house. I also explained this to them when I hired them. I was quoted a price which I fully paid and tipped the cleaning ladies (on Friday). Before returning on Monday, the office manager told me that I would have to pay more money. On top of what was quoted to me which I had already paid, which was $340! The office manager was extrememtly unprofessional and really quite dense. She would say one thing, then retract what she said, then get confused in the conversation. With so many options, I would think that the customer service would be better as well as the service. My advice? RUN! read more