Very unimpressed by their incompetent front desk. Called months and months ago to get an…read moreappointment - since they're so booked out for new patients. I got a call a week ago to confirm my appointment. I called them back the same day to confirm the appointment details because it wasn't on my calendar for the same time - confirmed the information and hung up. Called back 5 mins later to confirm the address/location, since I noticed on their website that they had multiple locations. I showed up today to the appointment, having driven 40 minutes from Hendersonville on a Monday morning, only to be told "looks like your appointment was cancelled by the patient on the phone". I know the miscommunication wasn't on my end because I clearly called back to confirm the location and had spoken to the same person - typically people don't do that when cancelling an appointment, do they? No accountability or willingness to do anything on their end except schedule me out for another few months. I now wasted valuable time and have to wait more months for another appointment. I am probably going to see if I can find a better place between now and then because of this disappointing experience. Maybe their doctors are good, but an incompetent front desk that costs me time (and therefore money) is something I cannot tolerate. I'm sure they'd still charge me per their "cancellation and missed appointment policy" if I missed a scheduled appointment - it should go both ways, unless they think their time is more important than their patients.

Drove 1.5 hrs to arrive for an 830 a.m only to learn I was scheduled with a male Dr after…read morespecifically requesting a female. They had none of my records available for the doctor although I was able to get them faxed over while I was there. I've wasted my time & gas to get there & they couldn't accommodate me today after waiting over a month for the apt. Next available is in March & I need to have surgery as soon as possible. Totally unprofessional !

This wonderful woman physician truly cares about her patients. She is thorough and careful and…read moreworks to assure her patients' understanding of their individual diagnoses. She is also kind and thorough. Highly recommended!!!

Vicki Scott is very attentive and thoroughly listens to a patients concerns…read more Not only does she listen,but she also explains different ways to handle each concern I have never met a more compassionate,understanding Doctor who seems to take time,explain,and offer her time to solve my concerns. she is a gem!

Highly recommend Grace OBGYN! A friend recommended this practice to me and I am so thankful I…read morelistened. During my pregnancy, I met all of the physicians at this practice and loved every one of them. Grace staff was super sweet and helpful every visit. The clinic was always super quick to respond over the phone with any concern I had. My health and baby's health was their top priority.

I was offered an ablation after an ultrasound showing large fibroids and extra large uterus (caused…read moreby the fibroids). Nothing was discussed about these alarming findings. The only issue addressed was to reduce my monthly bleeding and clots by having an ablation or taking birth control pills. *Which would not offer the intended solution bc of the large fibroids (7cm). These doctors are a joke. I am so glad I looked elsewhere - it would have been a futile endeavor at my expense and recovery. And for them - what?? saying, my bad!? No thanks. This "christian" facility might do great for delivering babies, but they care nothing about the uterus when it no longer produces said babies. Avoid.

I saw Dr. Courtney Cohen for a checkup. She was absolutely fabulous! She talked to me for a…read morelittle bit to see how I was doing mentally and emotionally and listen as I rattled on. Then she begun the exam, and was quick about it. She is a caring, good physician and a fantastic doctor. Even the whole staff was pretty darn nice. I found a doctor I intend to stay with. That is so hard to do in this day and age.

I've been going here for over 10 years and they are awesome. Everyone in the office is so nice. If…read moreI ever need to see them immediately, they are able to work me in.

DISCLAIMER: I know nothing of the staff and services other than Dr. SUSAN M. WEST. DO NOT see this…read moreprovider. She is lazy, dismissive, and lacks the compassion for womens health needed in this field of medicine. My girlfriend has battled what we now know is endometriosis since she was a teenager. Her mother also had endometriosis. Dr(used loosely) West refused to address her symptoms and provide definitive testing, instead band-aiding her pain with flexeril. She told my girlfriend, "You should only be having pain for 24hrs, that should be manageable." Let me be clear: I understand that pain is dependent on the person and that every person handles it differently, however, I have watched her, down on all fours, sobbing because the pain was so terrible. The pain has been so intense that she has had to cancel events, call out of work, and miss multiple functions every month. Today I sit in the waiting area as she has a total hysterectomy as well as an oophorectomy to remove her reproductive organs including both ovaries. She will require estrogen supplements from this point forward. She's barely 30. SHE'S. BARELY. 30. Her endometriosis was so bad and scarring so extensive that it had adhered to her bowel tissue. This is a disease process that takes years to progress to this magnitude. We were only able to get a second opinion a couple of months ago and surgery was scheduled emergently because she also had 2 cysts large enough that they were in danger of rupturing. Thank God for second opinions and healthcare providers who actually listen. SHE should be paying for this surgery. This surgery that should have been a couple of hours that has lasted more than 6 now. This surgery that is life changing and didn't have to be if only Susan West had cared to do more testing like she was asked to do over and over again. Update: What should have been a 2hr surgery turned into a 7hr surgery with my girlfriends new OB (Dr. Sarah Jones of Asheville Womens-Wonderful, by the way, would give 100 stars) and obstetrical surgery team saying that her case was the worst case of endometriosis they have seen to date. What took years of begging, only to be dismissed by Dr(Used sarcastically) Susan M. West, was fixed in 3 months with a change in provider.

I have had the best experience with Laurel OBGYN. Dr. West, my former doctor, retired. She took…read moretime and care with each visit. Dr. Summer Gilmer is now my doctor and has been just as wonderful. It is such a comfort to know I'm seen as a person and not a patient number. Bedside manner goes a long way in a world we live in. Between the staff and doctors, it's a five star all around.

Dr. Holman and the staff at CARS are amazing! They are incredibly knowledgeable and supportive. I…read morewas very impressed with the lengths they do to remove as much stress from the fertility process as possible. Dr. Holman takes time to listen to patients, respects their wishes, is patient with questions and lets the patient lead the process rather than instituting a set routine or protocol. He is supportive of a broad range of patients including lesbian couples.

I saw Dr. Cuellar with my third baby. I had already given birth twice before and both babies were…read morepreemies. I came into his office at 24 weeks and told him that I was worried about the cramping that I was having. He told me not to worry because "babies just aren't born before 28 weeks." I decided to get a 2nd opinion. Thank God I did. I was 2 centimeters dilated and spent the remainder of my pregnancy in maternal/fetal medicine in the hospital, and delivered at 31 weeks. My sister delivered her baby with Dr. Cuellar. He botched her episiotomy so badly that she had to have reconstruction surgery. The nurses in Labor/Delivery will tell you that Dr. Cuellar makes major mistakes. They will tell you to deliver with someone else. Do not make the same mistake we did. Go to another doctor.

Needed an immediate appointment and the staff was extremely accommodating in making time for me…read more I saw Dr. Henderson who was great. He took the time to speak with me before I undressed for my exam and was very knowledgable and professional. A gyn visit can be sensitive and intimidating but Dr. Henderson put me at ease. The office staff and doctor's assistant were friendly and helpful. A good visit with a good doctor.

My GYN retired this year and I was seeking a new Dr. Another MD referred me to Dr Daw, however, she…read morewasn't accepting new patients when I called. So, I scheduled with Dr Susan Dickson, and I had the best medical experience I've had in a while. Hands down! Staff were also welcoming and kind. Dr Dickson was friendly, warm, caring, and a GOOD LISTENER! She heard all my concerns! She spent TIME with me and didn't rush anything. I was there for my annual woman wellness visit. She was thorough and ever so gentle! She even had great new solutions for some of my concerns. Yes, I had to wait a bit for my appointment, but if they are taking the time with every patient the way she did me, I'm OK with that. Plus, I love that they are a part of Novant Health, not Mission. Huge. Quality care and an excellent experience. Highly recommend.

Dr. Howden is an empathetic doctor who deserves 5 stars! I had surgery Dec 2 and she held my hand…read moreuntil I went to sleep and wiped a tear from my eye! She explains procedures and has such a calming attitude which calms me! She's not in a hurry, but listens to your concerns and explains in terms we can understand! I recommend her with no reservations!!

I just moved to the area and was turned down service. I was told they don't take patients in my…read moresituation. I gave birth in California and because my husband is active duty military we had to move right after I gave birth. So I'm 3 weeks postpartum, on the other side of the country from where I got prenatal care and gave birth, and was told they can not take me because they know nothing about me, my birth, etc. Make it make sense

Extremely long wait times. I've always had to wait at least an hour over my appointment time to…read moreeven be seen. Staff was very rude and unhelpful. Very unprofessional!