The staff is quick, easy, and efficient. They are kind, explain everything and very professional…read more Highly recommend!

We had a quality experience with Dr. Reynolds throughout my son's braces journey. Staff were…read moreprofessional, friendly, and attentive. My son's braces went smoothly and according to the planned timeline. He is not the first person in our family to go to Dr. Reynolds for braces. Another family member had Invisalign done and the experience was also great!

What a great group of Doctors to work for here at TDR !!! A…read moreSPECIAL SHOUT OUT to Dr. Groth for being so Awesome. The man repaired something I broke on the spot with calmness never once got mad . I felt so bad and he was so kind and smart to be able to fix the reapair on the spot. I can't thank you enough Dr. Groth !! It meant the world to me that your so calm cool and collective through a crisis. Dr. Groth you have the patience of a Saint and the smarts and intelligence to go along with it . Thanks Again Darla

Amazing place with lots of advanced technology, however, I wasn't a fan of those cameras in the…read morepatients' rooms. So as you're in the middle of your tooth procedure, mouth awkwardly wide open, you're thinking someone has this on tape. Although, I can see why they opted to install high tech equipment in doctors' offices, perhaps to avoid any patient false accusations against their place of business. Also, I didn't want to spend extra $, treatment estimate, to help offset the cost of those nice beverages, cameras, and unnecessary services. I just want teeth treated @ a professional and clean dentist office, that's all. I should mention the place was really nice, clean, and the doctor I had a consultation with was pretty funny. :)

I only have experience with the pediatric dentistry side of this business, not the orthodontics…read moreside. We were hoping to schedule an appointment near us in Canton. However, all new patients must be seen in Novi. So off to Novi we went. The office was very inviting and kid friendly. There was no one there during our appointment; just us. My son told me several times on the way there how scared he was for his first dentist appointment so he was pretty nervous. They took quick X-rays and made sure he was comfortable during his quick cleaning. They only polished his teeth with a fluoride scrub? and Dr. T looked at them all but that seemed appropriate for his age. He wouldn't have lied much longer. On our way out, I asked to schedule his next appointment in Canton only to find out the dentistry department will no longer be there, just orthodontics. That was disappointing as I don't see needing orthodontics with him for some time. I wish someone had told me sooner as we would have gone elsewhere for convenience. Overall, the team was very nice and my son had a very positive first dentist experience. I'm grateful for that but will likely find somewhere closer to home.

Always excellent care here. They're always on time and get you in and out in no time. The service…read morewith the kiddos is top-notch. The inside is nicely decorated. The furniture and machines are kept up appropriately. Each visit is easy peasy, and we hope to always have it this way. Thank you all!

My husband has been a patient here for years, but I only became a patient a few weeks ago when I…read morehad an abscessed tooth and was in terrible pain. They not only squeezed me in on a really busy day, they stayed late to remove my tooth which became quite a complicated procedure. They truly went above and beyond and saved the day for me as we were less than a week away from a trip to Hawaii. They also came to the rescue for my father in law earlier this year when he had broken part of his implants which were quite old and his dentist basically left him hanging with no upper teeth not knowing how to repair his apparatus. My husband brought him to see Dr Salah and he and his team figured out a solution to his issues and he now has his teeth and smile back. Dr Salah and his team have two very grateful and happy new patients!

I had an appointment at 1PM to get my teeth cleaned by Kim. I came at my appointment time, but my…read morehygienist was swaped & they had me seeing Georgia. I saw Georgia the first time I had my teeth cleaned. Georgia dropped the suction apparatus on the floor. She picked it up off the floor, & put it directly back in my mouth. I told the front desk that I never wanted to see that hygienist again. The front desk person said that someone changed my appointment back to Georgia. I asked to speak to Dr. Salah. He was unable to talk to me as he was between patients. The manager Mindy came out & asked me if I would stay, I could get my teeth cleaned by Kim at 2PM, then I could talk to the dentist at that time. I was already told by the front desk person that if I waited until 2PM I could then get my teeth cleaned. Approximately 25 minutes later Mindy came out & told me that Kim couldn't stay, but she would have Dr. Salah call me as soon as he was done. All of this was done in front of other patients with no care being taken by the staff. By 6PM I tried calling but the practice was closed. I never recieved a call back from Dr. Salah. This dentist was refered to me by numerous family members. I still can't believe I was treated this way.

This is a late, but very much so earned review. I had braces as a teenager, and, like a lot of…read morepeople, failed to wear my retainers into adulthood or get my wisdom teeth pulled. This meant I ended up with crowding of my lower teeth and shifting upper teeth as an adult. I went to see Dr. Jane about six months before my wedding in 2012, and she recommended Invisalign express. I was excited with the prospect of having my straight smile back before my big day, so I signed up immediately. Everything at the office is digital and technologically advanced, and my experience with my initial consult and fitting was quick and painless. Throughout my six months of treatment the staff was pleasant and engaging, and Dr. Jane was thorough and thoughtful. At the end of my six months (a month before my wedding) I found out that I would need an additional four to six months of treatment. This was a let down, but I wasn't too upset because by this time my teeth were straight and I'm much better condition than they were when I first began my treatment. I ended up having to go in two days before my wedding to have those nodules removed and had to return after my honeymoon to have them put back on. Since finishing treatment I've been back for follow-up appointments and once to get my retainers replaced, and have had good experiences each time. The only thing that I can comment negatively on is the fact that my treatment was quoted as being for six months, but ended up being a year. my payment plan was for set up to cover the term of my treatment, six months, which meant I paid a significant sum monthly. At the end of my quoted six month treatment I was paid in full, but my treatment had to be extended another six months. If there was a way to foresee my treatment being extended earlier the process it would have been nice to adjust my payment schedule.

We were ten minutes late to an appointment and they refused to see us. We have waited much longer…read morethan ten minutes before for them to see us. Brackets are constantly falling off, wires pop out constantly and they act like it's our fault. The front desk staff is extremely rude.

Really tired of being talked down to by your receptionist. She never wants to assist me. Constantly…read moregives me an attitude over the phone to the point I dread coming into your office and seeing her. Kathleen, really you are rude. Just because I am a transfer patient of Dr. Richard Meldrum, doesn't mean you can't accommodate me. Like last month when I walked around with a broken wire in my mouth because you claim there's "no appointments available " I come in and Dr. Hunter then tells me that I could have come in due to it being an emergency. I then a few days ago call for a reminder on my upcoming appointments and she scolds me in my voicemail about not getting reminders. I do get reminders, like I should have to explain to you that I have a new phone. Every interaction with your receptionist is negative. Like just now, I ask if you can accommodate squeezing me into an earlier appointment (some people have busy schedules) and you quickly ask for my name , and then snap no and hang up. You're here to make MY life easier. Not the other way around honey. Get a new receptionist. Dr. Mark Hunter is wonderful, and the rest of the staff is lovely. I am very happy with my teeth. I just don't want to smile at your receptionist.

I really enjoyed the whole experience at doctor Hunters practice. He gave me the result I was…read morelooking for and was always pleasant to deal with. He's polite and gentle and reasonably priced & offered a payment plan. My mom came and had her braces serviced here and my daughter is also going to doctor Hunter to have her braces done here. That should tell you how good of a job he does thanks for our pretty teeth !

working parents do yourself a favor and find a orthodontic group who understands that those with…read morechidlren need flexible hours. If you do business witht this group be prepared to take your kids out of school all the time:( they have no friday or saturday hours. Many times the last appointment for anything major is 1 or 2 pm:( their office staff is rude and treat you like you are not the ones paying their salary!! Doctors are good if you can get to see them . I have three boys, glad the oldest is just getting his braces off now, we found other customer focuced ortho's for the other two - do yourself a favor and not waste time here - unless you like long waits in waiting rooms. Ive asked for a call-back from the Dr,, Im not confident the front office will even relay the message to Dr Goodman:( Will update my review if I get a response.

Warning about Great Expressions and their Orthodontist…read more My teenage daughter and I had braces installed by at Great Expressions Orthodontist in Canton, MI (suburb of Detroit). Dr. Sindy Goodman took over treatment once our original orthodontist was transferred. Dr. Sindy Goodman began to provide inconsistent feedback concerning our treatment plan. I requested to review our dental records due to the inconsistencies, but the office refused unless I paid them approximately $127 per record. Dr. Goodman's office also tried to charge me for services not rendered. I expressed it was my legal right to have access to our records at no charge. I sent an email and called to Great Expressions Headquarters in Southfield, MI about my concerns, and requested a copy of their policy for charging patients for services not rendered. I was assured that they would provide a written response, but never did. I requested Great Expressions transfer us to another orthodontist, but was denied. This left us with no other option but to continue treatment with Dr. Sindy Goodman. The following month, I arrived at Great Expression Orthodontist for my daughter's scheduled appointment. I requested to review our medical records during the visit. The dentist assistant placed our dental records on the counter. I then reviewed the record and placed it back on the counter while waiting for Dr. Sindy Goodman to perform treatment. THEN THINGS REALLY WENT BAD FOR MY DAUGHER AND ME. Dr. Goodman stormed into the examination area very agitated by the fact that I reviewed my daughter's records. I expressed to her that according to Medical Records Access ACT 47 0f 2004 in Michigan, I have the right to review these files. Dr. Goodman became very indignant, told me to shut up and demanded we leave the office immediately or SHE WOULD CALL THE CANTON POLICE. Dr. Goodman said, she would not provide service to my daughter or me anymore and would prevent us from receiving any treatment at ALL Great Expressions locations. I expressed to her that I found those comments unprofessional and offensive, and I would leave the office once she provided a written statement for not providing the required service. She then had her staff call 911. Once three police units arrived to the scene, they assessed that I hadn't violated any civil and criminal laws. I complained to the corporation office about the incident. Unfortunately, they felt that Dr. Sindy Goodman actions were justified and banned us from all Great Expression and refused to remove our braces. The was extremely traumatic for my fifteen-year old daughter and upsetting for me as a parent. In closing, there are some great orthodontists in the Detroit Metro area. I would use caution if Dr. Sindy Goodman was providing treatment. It is one thing to have a bad employee within a practice making the company look bad, but once the company stands behind those action then the company is as bad as the employee. Great Expressions could take a lesson learned from Starbucks. No one should be subjected to the type of treatment!

What an absolute Shit Show this business is running?…read more I was looking for a new dental location because I moved to Northville and Great Expressions was recommended by my health plan "Golden Dental" as a service provider. So I called him and I booked an appointment. They were extremely busy and it took me a month to wait for them to see me. But that's not really a problem. I understand that sometimes in life you have to wait. Having said that the big day finally came, and I arrived 15 minutes early, anticipating to clean my teeth . Not so fast, first, I had to sign my life away, which I did following which I was told that I need to do all kinds of things before we can actually clean my teeth, which is the only reason why I was there they wanted to do cancer screening they wanted to do x-rays and all kinds of wonderful stuff so they can charge $500 before I can get around to doing cleaning. Needless to say, I thanked them profusely to all the forms that I signed and left . I will have to drive for 45 minutes to get to my old doctor but it sure is well worth it. I don't feel like getting robbed for $400 to clean my teeth. When I came home I found out from my wife they were there were offering cancer screening like it was candy the last time she was in their office also. So if you're looking to clean your teeth unless you want to pay $400 to do so don't waste your time learn from my lesson. When you let your insurance company get robbed at the end, somebody has to pay it is not a free lunch. Shame on you Great Expressions of Novi.

DO NOT GO HERE. They stole my crown! I came in Thursday, August 15 to get my crown put back on…read morebecause it had fallen off. The dental assistant took the crown, fit it on my tooth and said she had to make some adjustments. After that the dentist came in and went over my X-rays with me, I was overwhelmed so I left forgetting my crown. I called the next day asking if I could come pick my crown up because I never got it back. They proceed to gaslight me saying I never brought it in!! I reported them to the state board of dentistry. I don't want to go back to this office, but it would be nice to get a refund on the 1,000$ crown they stole from me.

It's been two years and four cleanings since my first review and I'm still really satisfied with…read morethe professionalism and courtesy I'm shown here. My hygienist is always thorough and friendly while the front office is always a pleasure to deal with. Additionally, the patient rooms were recently painted and the chairs reupholstered so it looks like a brand new office all around. Thankfully I haven't needed any major dental work but if and when I do this is the place I'd come to.

My husband and I had a wonderful first time experience as patients. We were seeking a new dentist…read morein Northville and we will be returning every six months. Emily, Susan, and Dr. Thomas made sure we were well taken care of.