Do not trust them! I did all the legwork to make sure my policy was covered and it wasn't. They…read moreeven admitted that They dropped the ball and I had a lapse of coverage for over three months, and I tried to contact them continually and was told it's fine that it is covered when it actually wasn't! I would give of a negative stars if I could. Even refused to pay for the new inspection needed since they dropped the ball and there was a lapse in coverage. Not to mention, I was going to have to pay more now because of a lapse in coverage. Do not use.

Amanda was a pleasure to work with to obtain my car insurance. She found me a great rate that saved…read moreme over $200 for a 6 month policy with Geico. I highly recommend Bay Area Insurance Shop, A+ customer service and so willing to help if you're not that savvy on a computer that gains you discounts.

Gave 1 star because it required something.. I have called and left 5 different messages including…read moreone directly to the carrier. Anthony who is the only VM the personal lines VM goes to never answers or returns call. Commercial lines--same thing no one answers. We need to cancel a policy because we sold the item but can't do that directly with the company and no one at this agency cares enough to return the call or email. So very unprofessional and non client oriented. Don't see how they have lasted this long. Meanwhile the policy is earning premium that we could be having returned to us.

I'm talking way into the future because I don't know if Williams Hess Insurance is still in…read moreoperation and I certainly do hope so! Best insurance service around. Orlando area. Laurie Fabick

My agent, Richard Pungello, did an outstanding job assisting my father and me with correcting an…read moreinsurance PPO issue. My father was mistakenly switched out of his original insurance plan and placed into an alternate plan without realizing it would affect his ability to see his longtime primary doctor. This caused him a great deal of frustration. I reached out to Richard, and he immediately stepped in and began offering solutions to resolve the problem. That same day, he came out to meet with my father and me in person. He put my father at ease and then proceeded to get the issue corrected. I cannot thank Richard enough for his exceptional level of customer service, knowledge, and genuine passion for doing what is right for his policyholders. He is truly an asset to your organization. With gratitude, thank you, Greg and Richard (Dick).

Why 2 stars? Because everything was fine until the end…read more --- --- --- I'm bummed out to have to write this review, because up until the last couple of days, my experience with All American Title was great. Everyone I dealt with was informative, communicative and organized. Our buyer's lender was putting everyone through hell by being several days late to close and we were all just trying to get through it. But because the lender was so late, I called Shayla to ask her a specific question: "what time does the lender need to get you closing paperwork by to ensure that my money will be wired today?" Shayla: "5pm, but our last closing is 3:30p." I took that information and shared it with the buyer's lender. "If the money is not in my account by the end of the day, the house is going back on the market. And you have until 3:30p." So the lender finally gets the paperwork in by about 3p and the closing happens. An hour later, I call my Bank and they say they have no record of the wire and because it's now after 5p, the money will not be in my account until the next day. The wire did hit the next morning, but this made the closing happen six days late instead of five. My annoyance here is that Shayla knew I was insistent on receiving my wire that day and told me that it would happen, but it did not. When you technically have two mortgages overlapping while you're in the midst of this process, you have a lot of money tied up and it's very stressful - everyday feels like a week. But an even bigger issue I had is that they made an error in tallying up how much money I would be receiving from closing. We signed everything early since we were moving out of state and were providing the documentation for how much money we would be receiving. On the actual day of closing, that number was about $5,000 less. It turned out the discrepancy was from the realtor commission. The title company came back and tried to say that they did not have the right information, but my realtor quickly replied with the receipt of the initial email showing that everything was correct. But since the information was not correct on the initial sheet we were shown, this felt like we were robbed about five grand at the last minute. And while I know everyone makes mistakes, a $5,000 mistake is an unacceptable one. It really is a shame that these issues occurred, because before that, I would have definitely recommended this title company, but now I'd say you are better off trying someone else.

I love your office! The hospitality was impeccable and…read moregenuinely caring. The professionalism was spot on. I plan to bring clients here in the near future. Rhonda Burns / Realtor Signature Realty & Associates 813-900-2074

This family owned Oldsmar business cares! I had an insurance emergency pop up today and they…read moredropped everything to help us fix our problem. They did it cheerfully and expertly - battling in our corner the whole way! They have great insurance products at competitive prices but what sets them apart is their heart! Every one of the employees I have ever come in contact with has been equally outstanding! Can't say enough about this firm. They've been my insurance company for 30 years and they never fail - they've been in Oldsmar for 40 years. So thankful the second generation is as talented as the first!

I have been dealing with this office for over 10 years now and everyone is amazing here. My last…read moretwo visit I sat with Mr Josh Jarvis. He is one of the most attentive and friendly agents you could ever deal with. We spent a few hours together and found solutions to all my issues. He is the reason I will continue to be serviced and insured with this office. Thank you for all that you do.

I've been with Courtney Paat's agency since I was on my parents' insurance, and six years later I'm…read morestill here. Every single person in this office genuinely cares about keeping you as a customer and isn't just there to make commission, and they're focused on making sure they do the right thing even if it means not making a sale. Special shout out to Joshua Jarvis, who stayed even after business hours not only to make sure that the competitor I was cross-shopping was giving me a truthful rate, but also whose honesty and friendliness convinced me - quite happily - to stay with Courtney's agency. The entire team puts the "Good Neighbor" slogan into practice every time I see them!

Kendall is a star! Best insurance pro i have ever worked with. Reflects well on Tim Tran's business.read more

Kendall has consistently taken my calls and or returned them promptly with kindness and…read morecourtesy...she has gone above and beyond and to to it off found me a premium payment rate that beat the others by a long shot... I recommend them in the highest regard!

Feeling disrespected and looked down upon by my arrogant insurance agent, I got on line and began…read morelooking for reviews about other insurance companies. I wanted to deal with an agent who would treat me right and I liked the reviews I read about the George Franklin Insurance Company in Lakeland, Florida.I contacted a staff member there and I'm so glad that I did. During my appointment there, Ashley and Codi were wonderful to me. They were honest, direct, and thorough, and it was clear that my insurance concerns were important to them. When I left their office all of my insurance needs had been taken care of, and I was happy. These remarkable young ladies have treated me so well and have saved me a substantial amount of money. Betty Patton, Plant City, Florida