So, I've been dealing directly with Melissa and her family for years... I honestly can't say…read moreanything but nice things about them. I looked through the negative reviews on the google sight and I've experienced none, zero, zilch issues like them. Melissa has gone above and beyond in every aspect of being my insurance agent. I don't think I do business in any capacity with anyone I trust more than Ms.Ems . She has been a blessing and a great person to get resources from... she has gone the extra mile at all times helping me... I've seen nothing other than 5 plus star service.

Do not use Melissa Ems Insurance! Trying to find an agency…read morethat is proactive and attentive is difficult. Melissa Ems is neither of these. After our active hurricane season, I needed a quote on both homeowners and flood insurance. I met with Jeff, one of their employees. Jeff is a great salesman, promising to help research and find the best coverage at the lowest price. Once you sign up with Jeff, you never hear from him again. You are forwarded to other employees who are supposed to manage your case. Most often, I would get the office manager Diane, who made excuses saying they had so many clients they couldn't get back to everybody. Wait, what? So my policy can lapse because you have too many people to serve? Find another agency that has the ability to serve all of their clients.

Changing to Iron Rock insurance for our home and auto needs was simple they handled everything. We…read morehad to turn in a few pages from our prior insurance company. They made all the necessary calls. They offered pricing options from other companies, but suggested the best one we should go with that we meet our needs. I highly recommend Iron Rock.

I had the pleasure and then displeasure of working with Iron Rock that didn't last very long. If…read moreyou're looking for a quote, they can help., If you're looking for an Agency to represent you, your out of luck. When I had my first and only problem with the service, I continued to ask for a manager which took 3 conversations until one was placed on the call. Each person had NO customer service skills. I was, at this moment upset because they simply dropped the ball. (trust me they don't want to hear it) Upon talking to the Broker Lisa, she said "We're sorry, were just so busy". Then clearly, she didn't want to listen to me and said, "Clearly we are not a fit for you, you moved your insurance with someone else, so we seem to be done". To me, we hire the Agencies for the service and customer service, should we have issues because they are the experts to advise us. Buyer beware; this is not the Agency to help you with that. You would think in an Industry the works off retention of Clients, this would be handled differently. I can only pray that other insureds start to feel the same way and cancel, cancel, cancel. I'd give them a "0" in review if it allowed me to.

Outstanding costumer service. I recommend this agency 100%. Not all insurance agents or agencies…read moreare the same and this agency make a difference. Massiel has always been there for my family trying to bring the best home insurance choice that covers our expectations, thank you so much.

Charlie's Agents are a great team! Masiel is awesome and ready to help. She is been helping me and…read moremy family for a couple of years. I can recommend her to anyone that needs help in getting insurance.

I was shopping for new auto and home insurance due to my current insurance overpriced policy…read morerenewal. Called Dave Snell and Nikki Webster was extremely knowledgeable and helpful. She explained my options and put together policies that fit my needs. I will be saving over $2000 a year! Thank you Nikki!!

Wish I could give 0 stars! Imagine calling up and making major changes to your policy, those…read morechanges being recorded and left in your notes. You have a long history working with this office/company so you put your payments on auto-pay trusting everything has been revised and updated. How upset would you be to check your bill only a couple months shy of a year later and realize they never made any changes to your bill. That's reality for me right now! I'm beyond upset with this office. I'm actually canceling all my previous and pending policies immediately. I can understand mistakes being made, it's the inability to give me credit or any kind of compensation for charging me so much extra money this whole time after ADMITTING The Mistake is their fault. Totally unacceptable. State Farm is typically a fine company, but I strongly urge you to go through a different office.

I normally do not give reviews, however I was very impressed with "Lindsay" at Dalton Insurance…read morethat I felt I must share my experience with others. I called Lindsay because my husband and I were in the market for Health Insurance and it is open enrollment time. I went to the conversation guarded and uneasy with the whole insurance process. Lindsay and her wonderful assistant were knowledgeable, friendly, professional and I must say the customer service aspect was top-notch. She explained my options, listened to my needs and knew exactly what plan would work for us. The whole process was about 30 minutes and after completing our application I was insured within 24 hours. Thank you Lindsay for your professionalism!

Lindsay is wonderful and very patient. She took her time explaining plans asked me questions, she…read moretook her time made sure I understood what I was signing up for and happy with the product. I was impressed with her knowledge, she made me feel confident.I would recommend her to anyone looking for health insurance!

Very happy working with Genesis One Insurance Group. Swiftness in responding, thorough information…read morethat was provided to us & personableness are key points when working with a new company. Greg exceeded all the norms & is committed to saving us money from the onset for our insurance needs. We look forward to continually working with Greg & his team, with security in knowing he will provide us accurate information & excellent customer service.

Greg provided a fast, personnel quotation exactly matching my needs. He and his team made it very…read moreeasy to finalize the documents and make the payment. I highly recommend Genesis One Insurance. Kelly B.

I do recommend this company. Kathy helped me bind coverage quickly and always responds to me…read morequickly when I have a question. Give her a call, it's a nice small agency with personal service.

Caitlin did a fantastic job helping me with getting the best home insurance at a great price. If…read moreyou haven't checked this company out for home insurance then you might be missing out on a good price. Caitlin will definitely search for the best insurance for your needs.

Southshore Insurance Professionals is the BEST company to go to for your insurance needs. Michelle…read moreand her team are honest and fair. She always does what is best for her clients and goes above and beyond to help them. I have all of my business insurance policies with her and she's been a lifesaver!