Absolutely spectacular Holiday Inn Express - easily the best IHG experience we've had on our…read morecross-country trip. The rooms are clean, spacious, extremely affordable, and the staff is 5-star, especially the late night host, Chris. The professionalism, kindness, and consideration at this hotel are as spot-on as their location for travelers in the crossroads. Plus, the pool is very clean and quaint. The most special part of this unique location is the glorious, massive crucifix, which is lit up and can be seen from the freeway. There is a magnificent sitting area, pristinely unkept, with plenty of benches, Bible verses, and the ability to enjoy a quiet corner at night. Christian families who take an extra moment in the morning will be particularly pleased with this location. IHG should use this as a model location for HI-Express

Disabled Veteran Files ADA Complaint Against Mississippi Hotel Over Service Dog Access…read more WINONA, MS (July 2025) - A family reunion turned sour for Disabled American Veteran and retired federal employee William F. McCasland, who alleges he was discriminated against by hotel staff at the Holiday Inn Express North in Winona, Mississippi, due to the presence of his fully trained service dog, Toby. McCasland, who traveled from Connecticut with his wife Karen and their service dog, described an "unwelcoming and distressing" encounter with hotel management on July 19th, after initially enjoying smooth check-in and communal dining experiences. Despite wearing veteran apparel and receiving gratitude from fellow guests, McCasland says hotel staff targeted him and told him he could not remain in the dining area with his service dog--a clear violation of the Americans with Disabilities Act (ADA), which mandates public access for service animals in dining and other communal spaces. "I kindly explained the law," said McCasland. "But the hotel clerk insisted it was 'policy,' and asked me to leave. It was deeply unsettling. My service dog is trained to help me manage anxiety. The ordeal triggered the very symptoms he is meant to help me control." McCasland noted the inconsistency among staff: while the manager, identified only by a wall plaque as Mary Graydon, stated dogs were not allowed in dining areas, other clerks had previously not objected to his presence. After reaching out to IHG's corporate office that same day, he was told the matter would be handled by local hotel management--yet received no callback, resolution, or accommodation. "This wasn't about noise or disruption," McCasland added. "It was a failure to uphold federal law and provide reasonable accommodation. Families gather, stories are shared--and veterans like myself rely on the protections the ADA guarantees." He reports that his final day at the hotel brought only vague assurances: he could eat breakfast as long as "no one complained." But as McCasland points out, ADA guidelines explicitly state that fear of dogs or allergy concerns are not valid grounds for denying access to a service animal. Now pursuing legal action and having filed complaints with both the Department of Justice and ADA authorities, McCasland hopes sharing his story will raise awareness and drive accountability across the hospitality industry. "Service dog discrimination is real. I want others to know their rights--and I want businesses to respect them."

My wife reserved a room for a family reunion, we were asked to leave because of our dogs but it's…read moreadvertised pet friendly, we were fined a fe e. She was very rude to us. The room wasn't nice, but needed somewhere to rest. She actually yelled in my face. You have to go with those dogs. Indian descent. Not letting us talk at all, my wife tried to talk to her but she only would say you have to leave, we packed quickly and left.

Filthy. Room 212. Tub didn't drain well, so you had standing water and dirty water to stand in…read morewhile showering. Microwave was so filthy, sticky dirty it was unusable. The few pillows in the room were a joke. Tiny and flat as a pancake. Worse place on our road trip to New Orleans

The cleanliness of the room was completely unacceptable, specifically the bathroom. Both the toilet…read moreand the tub were disgusting. The toilet appeared as though it had not been properly cleaned or updated since the hotel was built, with significant buildup around the rim. The floors and the overall state of the bathroom were similarly revolting. I have taken photos of these conditions and would be happy to provide them as evidence of the state of the room. It is ridiculous to expect a guest to pay full price for a room in this condition. Regardless of the location, guests deserve a sanitary environment, and this stay fell far below any reasonable standard. I can honestly say that I never intend to stay at this hotel again. You need to do better for your guests. I promise you the CEO or the FCO or the COO. Would never live in this type of condition. Never so why should we pay a monthly fee or weekly fee or daily fee to live in this type of condition? While there are making millions off the guess. I'm living in the fancy homes in mansions. They want us to live like this. Give the hotels a great 5 or fours and walk away. I don't say nothing with this. We need to do better this is ridiculous. This should not be. A condition of a hotel, will you have to leave your head? I use the bathroom or the ironing board or the iron. I would not recommend this hotel in this condition. Do better test, do better.

The cleanliness of the room was completely unacceptable, specifically the bathroom. Both the toilet…read moreand the tub were disgusting. The toilet appeared as though it had not been properly cleaned or updated since the hotel was built, with significant buildup around the rim. The floors and the overall state of the bathroom were similarly revolting. I have taken photos of these conditions and would be happy to provide them as evidence of the state of the room. It is ridiculous to expect a guest to pay full price for a room in this condition. Regardless of the location, guests deserve a sanitary environment, and this stay fell far below any reasonable standard. I can honestly say that I never intend to stay at this hotel again. You need to do better for your guests. I look forward to hearing how you plan to address this issue and resolve my experience.

Place is Brand New…read more Still smells new. Comfortable beds, Nice rooms. Breakfast, not so hot.. But everything else was really good.

Had a great stay! Comfy beds, excellent coffee, and an awesome staff. Would definitely stay again…read morewhen passing through oxford.

The staff is friendly and helpful. Breakfast is very likely the best I've had at any hotel. Eggs,…read moresweet rolls, and juices are all delicious! The room is tidy, spacious, and well-appointed. Now the disappointing news. I had only enough hot water for a tepid shower in the morning. The heater was over-ambitious and kept my room too warm; dropping the temperature seemed to have no effect. I was assigned a room next to the elevator and could hear the bells and conversations throughout the night. Similarly, and I know these are niggles, but the automobiles on the adjacent highway and in-room refrigerator generate significant sound throughout the night. A lot of potential for a great place to stay. Unfortunately, for $136/night (with the taxes included) I hoped for more. Update: I was charged $113 (total including taxes) for the room.

The ladies at the desk and breakfast were very nice. The bed was very comfortable. Breakfast was…read moregood. However, from the most expensive hotel we have EVER stayed in, we expected much better accommodation. There were NO TOWELS IN THE BATHROOM. The floors needed mopping. When I brought it to the attention of management at the desk, they explained they are short staffed, like most places these days. Someone needs to check the rooms before allowing guests to come in. We came in exhausted & went to bed as soon as we could. This morning we were shocked to see there were no towels available!

Ann @ front desk is a fantastic representative for this…read morefacility! She was very helpful in booking our stay via phone while we were enroute, provided directions & recommendations for a meal. On arrival she streamlined our room access ( travelling w a pet) and made sure we had everything we needed! Beds clean& comfy w lots of pillows. Plentiful towels& great hot shower! Breakfast was hot & cold items for sir down or on the run nutrition-Coffee was hot & plentiful and the morning staff kept breakfast area well provisioned! I will stay with this Comfort Inn again

This place is fucking disgusting you'd think with a damn virus going on they'll be more cleaner i…read morehave a two Month old and a two year old and now they are sick af cause this dang room

Not terrible. Not near 5 stars though, as other recent reviews give it credit for…read more Nowhere near what old Tim said a few weeks ago. "Rivals upscale New York hotels", my ass, it does. Probably 4 stars.... That's what I would say with no outside agitators, but I got locked out of my room because the key would not open my door TWICE in 18 hours. I find that extraordinarily frustrating. You drop one star for that. The first time was when I checked in. I dropped off my luggage in my room, and went to park my car. Got back to enter to get ready for dinner... Nothing. The second time was at 6:15 in the morning after I was walking on the treadmill and all sweaty. Both times I had to go back down and get new keys. Ugh. This has never happened anywhere I have stayed before. For credits sake... The place was once a really nice hotel. Time has taken its toll for sure. It needs a renovation badly. Quick search yields this info: The Alluvian Hotel in Greenwood, Mississippi, originally opened in 2003 following an extensive gut renovation and remodeling of the historic 1917 Hotel Irving. The property underwent updates to its lobby to refresh the space, but no full-scale structural remodeling or renovation project has occurred since its initial creation. Nothing done in 23 years.... That checks. Lobby looks pretty good and the event space did us just fine for the outing we had there. Room was cleanish. I imagine the best it could be. I am a bit hotel snobbish so take all this as you will. The oldness of it shows on stuff like the shower door hinges being rusty and the glass on the door hazy and unable to see through in most spots. The thermostat was retro baby! The carpets were dirty and worn. Overall, just dated. I get it. It's in Greenwood, MS and it's most definitely the nicest place in town for sure. It's located right across the street from the Viking Cooking School and what appears to be the corporate headquarters for Viking Appliances. Bed was comfortable at least. Old ass thermostat and AC worked like a champ! It was about 61 when I woke up and my wrist temp overnight was a full half degree below average. Take that utility bill! Food was not that good. I had breakfast and lunch there. I didn't eat much of it. I am also a food snob it seems. Everyone else seemed to enjoy it, so that probably is all on me. Will I ever return? Who knows? It may be in the stars. Guess who won't be paying for it if I do?? '26 - 71

This is an absolutely stunning place. The rooms are beautiful and the place rivals some of upscale…read morehotels in NYC, but not priced that way. If you have an opportunity this is the place to stay in Greenwood.

I stayed at the econolodge in Grenada and it was an awful experience. Upon entering my room I was…read morehit with a terrible smell that was very unpleasant. The room itself was musty and didn't appear clean. The room must have also had some mold issue because I woke up with stuffed sinuses and phlegm. And there was a waxy polish on all the table surfaces that got all over my stuff. It had a horrible smell and felt greasy like Pam-the spray oil. I was beyond upset. It is so unnecessary to spray with this awful product. I tried calling the establishment several times and was never able to reach anyone. It's as if there isn't anyone who works there or they choose not to answer the phone. I also contacted their site and didn't receive any help. I'm very disappointed. This hotel needs to be updated and the cleaning procedure needs to be altered. Stop using unnecessary products to give table surfaces a "shine" and instead clean the rooms! Don't stay here! Stay as far away as possible.

We arrived February 23td, 2025. My wife and I got in our room. The paint on the bathroom ceiling is…read morehanging. We went to bed, and started getting eaten up by bed bugs. The moved us to another room but would not give us a refund. The place is unkept. Will not stay there and do not recommend.

We stayed at the Lee House in Water Valley in late October. We found it to be very convenient to…read morethe shops and restaurants in town and also to nearby Oxford, but without the crowds and congestion. The Hoy House itself was tastefully restored and furnished. We are looking forward to staying there again. I would give it two thumbs up!

From the owner: The Lee House is a charming 1908 foursquare. A whole house nightly rental which has three bedrooms…read moreand two baths.

We were extremely disappointed with our stay at the Golden Moon. For the amount you charge for…read morethese rooms, we expected a much higher level of cleanliness. The bathroom walls were dirty, the and there were sticky spots on the floor. At these prices, guests should not have to question whether their room was thoroughly cleaned before they arrived. Unfortunately, this experience was enough for us to say we will not stay at the Golden Moon again, and we certainly cannot recommend it to friends or family. Our advice to others will be to make the drive to Tunica instead. When you charge premium prices, the room--and especially the cleanliness--should reflect that price.

We went to the Jeff dunham show in the convention center. The chairs we jammed in so tight you were…read moresitting on your neighbors lap, and so uncomfortable, it was litterally painful to sit in them after a half hour. Secondly, you just could not see the stage because there are hundreds of chairs, all on the same level. They had big screens to see the stage, but I paid for a live show, not a tv show.