The building is very secure, it has a security gate, all entrances are locked all of the time. If…read moreyou are a visitor you need to use the key pad to call your party to allow access. When you walk into the building you are in an enclosed area with hallways and doors. There are cameras everywhere which is great for security and if anyone falls or has a medical emergency the office manager has a large screen in her office she can see it. There is after hour security that patrol the building. They had events such as bingo, birthday celebrations, ice cream socials, movie nights, cookie decorating and wreath making classes. They have also had educational speakers come in such as doctors and Medicare specialist. Everyone is very nice and friendly. There is also is an elevator in the building which is great for the people with mobility devices and carrying groceries and items to the second floor. Each apartment has their own washer and dryer. There is also a gym upstairs. I would highly recommend the woods.

I've lived at the Woods Senior Community for 9 months and I love it here! Everyone here is so nice!…read moreI love that we have get togethers in the Community room, where we have all kinds of things going on like Bingo, Potlucks, Coffee and Donuts, Movies, Cookie Decorating and more. Are Manager is Pattie and she is so nice so that's an added plus! If you're looking for a great Senior 55 and up, this is definitely the place you want to go!

We moved my grandmother in Aqua Bella almost 2 years ago after realizing she needed the extra…read moresafety measures 24 hours. Our family feels welcomed by the staff and owners. She has a routine and is very comfortable. The neighborhood is quite and safe and the house is clean. All accommodations are geared to satisfying all our needs and wants!

Merrill Gardens at Rancho Cucamonga is a wonderful place for seniors to enjoy their golden years…read more Their staff is very friendly and the location is close to stores and places to eat. The apartments are very spacious with balconies and some with beautiful mountain views.

This property is absolute STUNNING! The staff, amenities and activities are exceptional. Deborah…read moreand Suzette were professional, friendly and knowledgeable. Overall a great senior community in the Rancho Cucamonga area.

We moved my mother Sally, into Citrus Place back in January of this year. The very first thing that…read moreI noticed when I walked through the front doors was, the absence of bad odors! And, I don't mean covered over with some other fragrance, I mean fresh! They keep this place spotless! My first contact was with Charlie. He handled the writing of the contract. Charlie was so calm handling our business. He was like talking to a good friend. Next, we met Michelle, their head nurse. She was like talking to a sister. Michelle did the initial assessment for my mother's level of care and she was spot on. Michelle was so genuinely caring. We met the director, Megan, she was like an Auntie. The caregivers like Rosie and Taye, absolute angels to my mother. Rosie in particular cared for my mother so well. She was the only person that my mother let bath her! The Med Tech Rita, VERY experienced and super friendly and caring and so many others treated us like just part of their big family, I really mean that! I knew, this was the place for my 94 year old mother to enjoy the final years of her life. Every employee that serves here has a heart for the residents. They behave like they want to be here. The receptionists at the front desk and the servers in the dinning area, everyone is a part of this close nit family of caregivers. If you are looking for a place where you can truly trust that your loved one will be cared for as you would in your home, Citrus Place has the caring people that will do just that! My name is Bruce and I am my mother's son.

Citrus Place is amazing. My mother-in-law has been there going on 3 years. From Kathy at the front…read moredesk to Caroline in charge of the Caregivers to Megan the Director to June the Activities Gal and EVERYONE who works there, these people genuinely care about the residents. Mom has dementia so she is in Assisted Living with enhanced care. We looked at other places and we (and mom) liked this one the best. The food is great too! Mom has even said on multiple occasions "You sure picked a nice place for me."

My 88‑year‑old mother was placed in the Villa Anne Home in Riverside after living with my husband…read moreand me for two years. As her health needs increased, we could no longer provide the level of care she required. After exploring several options, Robert and Stephanie were referred to me by an agent, and I'm so grateful for that recommendation. The Villa Anne is a truly clean home and well‑maintained every time I visited. I was always greeted warmly by the two caregivers, and sometimes by Robert and/or Stephanie , the owners, as well. I felt the caregivers and the owners were attentive, compassionate, and very aware of each resident's needs. They also made a point to communicate with our family and accommodate anything my mother needed. Although my mother was only there for about four months before she passed, I felt the quality of care she received was excellent. She never once complained, and I appreciated the consistency and routine they provided each day. We also had hospice visiting almost daily, and they repeatedly complimented the home and the level of care being given. I am thankful for the peace of mind Villa Anne provided during such a difficult time. I highly recommend this home to any family seeking compassionate, high‑quality residential care for their loved one.

Our family will always be grateful to The Villa Anne for the loving care they gave my father during…read morehis final years with Alzheimer's. They treated him with kindness and dignity every day, and we truly felt blessed to have them on our team.

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

I'm Writing This Review Because I'm A Neighbor To This Assisted Living And Recently My Package Was…read moreDelivered To Them And They Basically Stole It. I Received The Notifications From Amazon That The Package Was Delivered And Signed For By The Receptionist Lorania. My Girlfriend Made The First Attempt To Retrieve Package, She Spoke Directly With Loraina Who Stated She Did Sign For The Package And They Told Her It Was Sent To The Third Floor And That It Couldn't Be Found. I Then Made A Second Attempt Were I Was Sent Up To The Third Floor To Speak To "Wellness Coordinator" Only To Be Told That They Were Gone For The Day. I Told The Receptionist I Wanted To Speak The Administrator, She Said He Wasn't In And Gave Me A Card. I Did State I Wanted My Package Or Reimbursement. The Following Day I Received A Phone Call From Kip The Administrator Who Stated "Package Could Not Be Found" And " The Best Thing To Do Is Move On" "It's Amazon, Just Order A Refund" I Told Him That Wasn't They Point And They Shouldn't Sign For Packages That Aren't Theirs. And Yes It's True I Could Order A Refund And If I'm Being Honest They Were Just Hallowed Decorations I Bought For My Job But The Way This Was Handled Was Pathetic. They're Thieves Who Committed Fraud By Stealing My Mail. And Cherry On Top They Did The Exact Same Thing To My Neighbor. Here Hoping They Don't Steal Anymore Of My Packages.

If I could give Avery Garden 10 stars I would. My brother has lived at two of the facilites;…read moreRiverside and Jurupa Valley, which he currently resides. The owners Linda and Erick have gone over and above anything I could have imagined regarding my brother's care and needs. The caliber of care providers Linda and Erick hire are excellent; they are compassionate, and genuinely caring individuals. The facilities are very well maintained and provide an environment that is welcoming and enjoyable not only for the residents but also for the families when they come to visit. I wish I would have found them sooner but, fortunately we found each other, and I would highly recommend any of their facilities if you are looking for a HOME for a loved one.

My mother was so well taken care of and loved here at Avery Garden. Linda the owner and her staff…read morewere professional and listened to our concerns. When we called to talk to mom they had to hold the phone for her due to her declining health. We were comfortable when we could visit. My siblings and I felt very supported by the staff.

I am writing this review based on my personal experience with the Gardens of Riverside, where my…read moremother lived for the last four years of her life. Initially, everything seemed fine, and my mother was happy and active. However, things took a turn for the worse after Gracie Garcia took over as Director. I noticed that some caregivers seemed unqualified to care for Alzheimer's patients. In June 2024, I started noticing marks and bruises on my mother, but Gracie and Joanna refused to explain why, citing that I was not the power of attorney. Her power of attorney did not visit. My mother's cognitive state began to decline rapidly. I stopped receiving updates and photos of her activities, and during my weekly visits, I saw many residents, including my mother, left unattended in wheelchairs with no stimulation. In August, my mother was left standing unattended and fell, hitting her head and causing a brain bleed. Despite my persistence, the facility delayed sending her to the hospital for five hours. Gracie claimed it wasn't an emergency because she didn't see a bump on my mother's head, demonstrating her lack of qualifications. My mother's doctors' notes indicated that she needed follow-up care, but both the facility and her power of attorney failed to provide it. My mother passed away two months after her fall, and her death certificate listed a subdural hematoma as the cause of death. If my mother had received proper care, she might still be alive today, as she was not in the final stages of Alzheimer's disease. I am sharing this review to warn other families about the Gardens of Riverside and the leadership of Gracie Garcia. I've documented my observations of my mother through photographs from June to November. Although I was currently involved in a lawsuit with her power of attorney, her passing ultimately brought relief from my daily concerns about her well-being.

I placed my cousin at this facility in September of 2022. He had dementia for a few years, and it…read morewas progressing very quickly. He had been at three other locations prior to this one. I had visited before and had placed him on a waiting list. Staff had always been very nice and called me immediately if they had any concern. If I had any issues, Gracie took care of them immediately, but those issues never involved the care my cousin was receiving. At one point they called and said there was an opening in a smaller building, and they wanted to move him there so he could have more eyes on him, since he was becoming unsteady on his feet. This did not increase his rent. It is a memory care facility, so keep in mind that residents like to go "shopping". So, make sure all items are marked permanently. I used a washable tag and snapped them on with a tool from Amazon. Do not take anything of value, like jewelry or anything you would regret going missing. Do not take more items than they really need. The staff can give you a good number of items they really need. You really have to be realistic when placing a loved one in any facility. It's not being cold hearted; it's a fact of life. My cousin had very thin skin and bruised easy. That happens as we age and when he had bruises on his arms, I could tell they were from the way he leaned into his wheelchair. Two people at a time also had to pick him up to move him into his wheelchair, a recliner, the shower chair and he gave no assistance at all. A six-foot-tall man. I never worried while he was there, and this was a great relief. The Gardens called me as soon as they saw a pink spot to let me know they were contacting his health care provider. I was also comforted to have a conversation with a visiting nurse, and he had stated that this was one of the best facilities in the area and the staff was doing a really good job on treating a bed sore. My cousin no longer walked, nor stood and I was able to view the log on how many times he was turned each day. My cousin had starting to refuse food and would throw it and spit it out. The staff kept me informed and worked with his healthcare provider to try anything they could to give him nourishment. My cousin passed away on Good Friday 2025 from complications due to Alzheimer's. The Gardens staff was very comforting, helpful and considerate. He started to transition three days earlier and was on hospice. I would especially like to thank Gracie, Lynn, Vickie, Amanda, Jojo, Claudia and the maintenance man for their help during my cousins stay and during his transition. There were many others for which I don't know their names. They all showed so much compassion and understanding that was truly heartfelt.