This person is very disappointing. He will not return a telephone call. He will not assist with an…read moreinsurance claim. He is unwilling or unable to answer questions. He only talks and refuses to listen. He demonstrates limited knowledge about prescriptions. His only reliable quality is arrogance and a general rude demeanor.

Changed wait time from 30 to 90 minutes, currently waiting (we arrived at 3:30pm, appointment was…read morescheduled to be at 4. Only went in at around 5:20pm and left at 6:28 pm

These people are terrible. My sister called two weeks ago with an urgent medical issue, numbness,…read moreswelling, and tingling in her head, one arm, and one leg, asking for an appointment. They told her she had been dropped as a patient for not paying a 15 dollar co-pay. She asked if she could pay it now, because she didn't know about it, and she was willing to pay a late fee as well as the co-pay. The receptionist kept repeating over and over, "YOU HAVE BEEN DROPPED AS A PATIENT. YOU NEED TO FIND A NEW DOCTOR. WE SENT YOU A LETTER BACK IN MAY." Of course, she never received a letter in May from this office but she was polite and thanked the receptionist and hung up the phone . THIS WEEK, my sister went to the post office and found she had a certified letter from Whidbey Internal Medicine saying she had been dropped as a patient that was dated LAST MAY. This doctors office never sent a letter in May and when they realized their mistake, they sent her a letter NOW dated in MAY. Since it is a certified letter, she signed for it, so we have it on record now that she never received a letter in May and she received a letter in September that was dated in May saying she was no longer a patient. These people are criminal. She still has not been able to get an appointment with a new doctor as a new patient, she has not been able to find a new doctor with availability and at this point her symptoms are worse, whatever is happening internally in her body continues to progress and she has lost vision in one of her eyes. DO NOT GO HERE. There is a lawsuit coming and if my sister dies, it is their fault.

Hands down the best doctor I have ever been to. She will actually listen to you and provide you…read morewith amazing care. Highly recommended.

Dr. Jungels rocks. My wife and I have been following her wherever she goes. She's got the whole…read morepackage.

My PCP is Mark Taylor and both my husband and I have excellent service with him and his medical…read moreassistants! Yes, there was that time when the front desk paid more attention to the person on the phone than to me

Better to drive to a proper hospital in Seattle. This place…read moregoes out of their way to make it hard to speak to anyone, no one seems to know what's going on, didn't read about other major conditions in the chart and was even unable to even spell the patient name correctly.

Jefferson is a welcomed provider on the Olympic Peninsula where the only other hospital is woefully…read moreequipped to offer even decent care in so many cases. My hip replacement required much pre & post effort from their team and me. I was respectfully and clearly kept informed, had all my many questions answered and got results as expected. No sugar coating nor scary predictions, only realistic descriptions that came true because they did their best, and I tried to be the best patient I could. Now there's no pain, mobility is getting better each day and I'm so pleased I did this with the Jefferson Healthcare team! Notably, their Docs noticed an abnormality in my health history while I was there and brought it to my attention after having researched the past 15-20 years of my charts to see what the issue might be. At my discharge meeting I was told about their discovery and recommended to a specialist for further investigation. Now I'm in the process of following his recommendations to diagnose this issue. Never once did my primary Doc, or their clinic ever even mention nor show concern for the same issue my Jefferson team saw & researched that day! FYI: in the early Covid years I also had an emergency appendectomy there for a badly burst appendix, and came home in great shape. The nurses & Docs there are exceptional! I've only had positive interactions with every staff person there, including the chef who makes hospital food amazingly enjoyable! Jefferson Healthcare is my local hospital of choice, for sure.