I moved to Victoria from Los Angeles and could not find anyone who does blonde hair well. I went to…read moreChapin and I don't ever remember getting a more beautiful color. She is beyond phenomenal and so easy to work with . Thank you Chapin for being so incredible.

Haley did an excellent cut just the way I asked. She's personable and fun. Highly recommend.read more

Would highly recommend this salon and Samantha Maeve. I really appreciated that the haircut started…read morewith a conversation about my hair (what I liked about it, previous experiences, ect), that the shampooing included a head massage, and that the entire experience felt extremely thoughtful.

I got a haircut with Laura-Ashley recently that was honestly one of the best I've ever had! I…read morehadn't had my hair cut in a long time and Laura-Ashley listened to exactly what I wanted and delivered a fabulous cut. She is super knowledgeable about hair and knows exactly which cuts would flatter me according to my hair type etc. I will definitely be retuning to see Laura-Ashley in the future. Plus we had a great time chatting about Bravo shows!

came into heartwood for the first time and Elise did an amazing job so happy with the result. I am…read moredefinitely coming again

Simply Great Service and Experience all around! Easy online booking and nice recommendations for…read morecolored hi-lights.

Amazing service. A last minute wedding cut. I would highly recommend this beautiful salon and the…read morelovely people that work there.

Yuilia was an absolute dream! I am here on vacation and had an outdoor adventure that ruined my…read morevacation blowout. Yuilia had a same day appointment and worked an absolute hair miracle on me. She even stayed late to accommodate me. I have thick coarse hair and she took me from a frizzy mess to luxurious smooth locks. The salon is convenient to the harbor area and just minutes away from the Fairmont Empress Hotel. I arrived a few minutes early and watched her transform another customers hair as well. Guilin is an expert and puts serious effort into making sure you have great results! Whether you live in Victoria or are here on vacation, Yuilia will be sure to have you looking beautiful! Blowout? Color? Haircut? Yuilia is the BEST!!!

If you want to feel pampered definitely stop by and treat yourself. You'll feel like your best self…read morewalking out. It's always so nice to have help in a transformation to get you sparkly and glam. The staff is sweet, know what they're doing and put you at ease. Don't miss out on this gem.

Fantastic service, I have been going here for years and Nomi is the best...very clean, modern…read moresalon. Nomi listens, and is also great at coloring. I cannot think of one negative thing I could say. He is very busy.

Nomi gave me the best color I have ever had! He is relaxed, professional and knows what he is…read moredoing. A true professional.

I recently paid $650 for a balayage, clearly asking for a cool, ash blonde tone, but I ended up…read morewith a warm, gold result instead. I think this came down to a communication error during the consultation. If I had known that not lifting the brown areas would lead to a warmer overall color I would have made a different choice. The stylist told me that the toner she would use on my blonde would also tone the red out of the brown so I figured there was no need to lift the brown area. Beyond the color mismatch, my hair was back-combed aggressively, which caused significant damage and made the brushing-out process excruciatingly painful. For a premium service, I expected more care and a more thorough discussion about the possible outcomes. While the owner did reach out afterward to offer a free re-toning, I'm still left with damaged hair and a color I didn't want. Also, keep in mind that they have a strict no refund policy outlined in their forms, which is worth knowing before booking. I hope this feedback helps the salon improve their communication and approach, especially for clients with specific color requests.

I have been receiving haircuts and highlights from JANA at Kharma Salons' Oak Bay shop for a number…read moreof months now and I couldn't be happier with her work. As a stylist, she is an artist -- exceptionally talented and exacting. She goes the extra mile for me and I've witnessed her doing so with her other clients as well. Plus she's a kind and attentive human being. I'm beyond grateful to have found her.

Got a cut and color today. Didn't turn out as planned. Going back next week…read moreHopefully it can be fixed.

This is an Award Winning salon featuring John Carreiro and…read morehis amazing team! Featured in Vogue Magazine as the recipient of a very prestigious hair award! https://www.google.ca/amp/s/www.cheknews.ca/victoria-hair-stylist-represent-canada-international-competition-365003/amp/ I love my new hair cut John! Thank you so much for all your attention to detail! Best, Deb Groenheyde Hand and Paw Project

I feel slightly bad for writing this review because I feel that lavish is a very nice salon but…read morethat my hair experience there could have been better. I went there yesterday morning on the hunt for a professional to fix my disastrous highlights that were Orange yellow and Brown. I decided to not damage my hair any more than I had to but to let someone fix it so I could repair it from then on. I was greeted by a really nice receptionist who said there was a stylist availible right then. I met Angela who was very bubbly and pleasant. I discussed how I got into the hair predicament I was in and what I wanted to be done. She seemed to be on the same page of what I wanted, lighter ends darker base. I expressed that I didn't want really dark hair because my boyfriend doesn't find dark hair attractive and I want to be comfortable going from brassy strawberry blonde to a brown colour. She said what I needed was a Victoria Secret look and I was sold. She proceeded to apply a dark brown colour on my roots , but then surprised me when she began to apply it all over my hair. I thought she might leave my already light ends and focal highlights alone instead of dying and then bleaching them again. I felt that this would damage my hair considerably more, but she promised it wouldn't. As she applied the bleach she would pull apart my colour coated strands of hair and I knew then my hair was ripping. After waiting another hour or so , she rinsed me out and began to cut and style. The hair cut went well, she only cut my severely damaged ends and gave me more layers for volume. Then came the part that I felt was completely unnecessary. When styling someone, most hairdressers might consider that if your clients hair is clearly over processed and ripping because of excessive damage that they may have to be very gentle and light handed when brushing. I found Angela to be aggressive in her techniques and she seemed to be rushing because of an appointment she had arriving soon. I felt awkward and uncomfortable as she was yanking my hair so hard that my head was literally being pulled toward her. oddly enough as she was ripping my hair she mentioned that I may need to "baby" my hair which made me think why isn't she taking this into consideration? She dropped her brushes multiple times and even hit me in the head with the blowdryer. Needless to say my hair looked frizzy, dry and off. She tried to make my hair look less damaged by curling it half handedly, but it came out as a slight wave. The apron came off and I felt my hair. it felt almost worse than when I came in , and when I was shown the back of my head I noticed the bad placement of a lone light brown highlight. I paid the 168$ and did not tip as a way of saying I did not enjoy more than half of my experience, and when I got home I made sure to deep condition and promised from then on to always fix my hair disasters at home .

i am in LOVE with this salon not only is it cheap but it's very nice with the design and everything…read morethank you!!