I was looking to try a new hairdresser in Orleans and was recommended to Roy Jouni (owner) at Carte…read moreBlanche Spa on Innes. I happily met Roy, and had a pleasant experience with my appointment. Was offered wine, and chatted easily! Long (and expensive) story short, my hair turned out nothing like I had expected. Both cut and colour were extremely choppy, not properly blended and I have a blonde lions mane around my face (so I can't pull it back to hide the two very different length of hair I have). I tried styling it myself, different ways to wear it... but nope. I know that this can happen, and decided not to be rash but instead to let him rectify the situation. I emailed the salon, and they said to come in for Roy to take a look at what needed to be done and we would book the appropriate appointment afterwards. I was satisfied with this response and agreed to meet at the salon today at 6:15 pm. I arrived shortly after 6, was offered water and sat and waited... and waited... At 6:45 I went to the receptionist to say I would come back another time. She offered to go check to see how long he would be. I agreed to wait. I was not prepared for what happened next... Roy came out squinting, looking around as if someone had just disturbed him. Asked, "can I help you?" I explained that I had an appointment at 6:15 to discuss my hair with him. He said, "and you're waiting?" I said, yes but I had been waiting half an hour. To which he replied, "and you have a problem with that? I'm in the middle of a session!" I said yes, that he had set the time. He then turned to reception and said, "I'm NOT doing it!" Dismissed me by waiving his arms and walked away! At this point I welled up in tears. The receptionist was kind and apologetic. Said I caught him "in a bad moment". I reminded her that he was the owner and I promptly left. If you were one of the customers sitting in the waiting area that day, you can attest to his degrading and dismissive behaviour. I am truly shocked anyone would speak to a client this way. Never mind when given the opportunity to retain business and fix a clearly bad hair cut. I couldn't leave this alone, and let his bad behaviour continue. If you are considering trying out his salon or spa, please keep this in the back of your mind. Paying $400 to be yelled at in a lobby, for a terrible hair cut was not at all what I had in mind. Not so neighbourly Roy. (Photo of what I asked for vs. What I received attached)

If you cherish your nails go to a different spa.Tthe technician used a coarse grade file- most…read moreoften reserved for feet on my hand nails and essentially destroyed them. I will never go back. and the prices are insane. definitely not worth it.

I haven't been happy with the color or cut/ style of my hair since frequenting this salon last…read moreyear. I kept hoping that the hairdressers would get it right but that did not happen. One "stylist" coiffed me like an old lady. The other had no idea how to cut hair around the ears, leaving it bushy instead of tapered. My color was always brassy and too light, and the highlights were not an attractive color. I find Hairtech overpriced for the poor quality of service and the products used.

I've been coming here for over 10 years and Cory is hands down the best hairstylist I've ever gone…read moreto. He gives consistently amazing cuts and the Cezanne treatment has been a game changer for my hair. Cory really listens and makes sure I leave feeling confident every time. Highly recommend!

Today was my first visit to Elie's Hair Studio. I had had an appointment for the week before but…read morecame down with the flu. When I called to cancel and later to reschedule, they couldn't have been nicer. My haircut is perfect and the atmosphere in their salon is welcoming as others have said. I gave up on my last stylist because after she had a baby she always seemed to be in a hurry and my haircuts looked like it. This is a lovely family business; I can't recommend them highly enough!

Thank you Elie, I wish I had met you a long time ago, your hair salon is a gem in Orleans. I went…read moretoday for the first time and I absolutely love my haircut and style. Also thank you to your lovely wife. I felt so welcome and at home in your salon. I told my family about your place and will keep recommending it to friends. Shukran!

I originally went here over Christmas break for a trim, and the results were fine. However, after…read morehaving mulled over getting bangs/a fringe for nearly 2 years, I finally decided to take the plunge and recently went in for this cut....The result was a crooked, too-short, bowl-like fringe that is impossible to style and makes me look more like Lloyd from Dumb & Dumber, than Zooey Deschanel...(I have had bangs several times before!)...I have now resorted to pinning my bangs back for the next few weeks until they grow out enough for me to go get them fixed elsewhere. For cheaper, too. (I was charged nearly $20.00, just for some bangs [10 minutes?]...Nice touch to my experience). Not returning.

I have been going to this salon for years and they are friendly, helpful, accomodating and the…read moreprices are very reasonable. The atmosphere is very homey. Today, that is hard to find.

This is a local family-owned shop and I have been here several times and have gotten haircuts from…read moreseveral of the stylists there, however, the owner, the older Asian guy knows his stuff. Guys haircuts aren't that complex and shouldn't be difficult, but many people mess them up - many stylists have messed mine. Going here, I just tell my stylist how I want it cut and he gets it done and always does a great job with the cut. I am only here in Ottawa during the summers, but I will always get my haircut here.

Both my husband and I have been getting our hair cut at Trandee Hair Studio ever since we moved to…read moreOrleans. Women's cuts are by appointment only, but you can get same day appointments. Men's cuts are accepted as walk-ins. Staff are nice and the prices are reasonable. I have never gotten a bad hair cut here.

We went here for a counseling appointment. And we were greeted with a place to put our dirty winter…read moreshoes. There are sandals available to borrow, super cool! But we just went in with socks. We were greeted by a lovely attendant at the front desk. We were offered cocoa and tea. I selected a lemon ginger tea. It was lovely while we waited. The place is serene, it's big and offers all kinds of services. We met with Claudine and had a lovely experience and even my teen said she was okay - which is saying a lot. If this was closer to our house I think I would explore many of their other services. They even offer reflexology. Lots of great things. We had a fantastic experience. Thank you.

After several recommendations from family and friends, on August 26, 2016, I decided to pamper…read moremyself and was able to get an appointment for the same day. I had a cut and style, and a pedicure and couldn't be happier with my experience and the results. Amanda cut my hair and gave me the best scalp massage I've ever had! It was also interesting to see how her scissors flew through my hair, cutting, snipping and sliding through the strands to work with my greying, wavy hair. It looks great and has been easy to recreate the style with a quick blow dry and a small amount of the recommended product - which I also bought. They will even refill the bottle for a 10% discount.! Ekatarina did my pedicure and her gentle touch and attention to detail, made for a relaxing and lovely experience. I will definitely be back!

Amazing place, I have been getting my hair done here for years and Camille is the best when it…read morecomes to colouring and extensions!

Theyre always on time and always so friendly - the staff are always professional, the music is…read morealways so vibrant. And the service that they give with the barbers and the the hairdressers are always on point. Highly recommended.

I just walked out of this place after having sat in the waiting area for around 30 minutes without…read moreanyone serving me. When I walked in, all staff were busy with someone. Two hairdressers were cutting men's hair, and the rest were serving women. There was a man in the waiting area. When a hairdresser was done with one of the men, he paid and left and she called the waiting man. I waited... and waited. A female customer walked in and was immediately greeted by the hairdresser that had just finished with the man. Away they went. I suppose that she had an appointment. Nobody had yet come to see why I was there, or even really acknowledged that I was indeed there. A female customer walked in and someone immediately appeared from the back to ask her is she had an appointment. The customer said yes and gave the name of the hairdresser. The someone disappeared into the back. The woman sat down in a chair. From the moment that I had walked in, the closest hairdresser on the right had been working on a man's cut. She eventually finished with the cut and the man paid and left. She then called for the woman that had just walked in. She didn't even look at me or ask if i had been served. I walked out. Guess whether I will ever return to this establishment? I just checked the website and it does not state that appointments are required. Even if appointments were required, someone could have actually interacted with me and asked why I was there. WTF?

This was my first time at the Hair Shoppe and I plan to return. I explained to Cindy that I wanted…read morecopper highlights in my blonde hair, we selected together what would work well; I also wanted a bit of a trim, and again we discussed styles, and finally when the highlights were done and my hair trimmed I was absolutely happy, it was perfect. My husband told me when I came home that I looked 10 years younger. The salon is very quiet and pleasant.