The cruise was pretty good, but we had some experiences that led us to the 2-3 level. It was our…read morefirst cruise, so we can't compare. The staff was amazing and had passion for their work. All tips go to a make a wish foundation. This is great! The drinks were incredible!! The food was amazing and all fruit was fresh. The desserts were a hit or a miss depending on taste, but they good ones are 100% ecstasy. The negative experience we had was the sewage smell on the lower decks 2-3. Sometimes it went upstairs. The other was that the room was waaaay to crowded and there was no plugs for our electronics. None. I called customer service and they gave us a standard wall plugin to borrow. If you do go remember to make your room central because then you can be in the center of where you go. The spa and acupuncture are amazing - we are addicted Overall we had a great time, and a good experience on the ship. The food and drinks were memorable!

Celebrity Cruise Line markets itself as a "premium" experience, but behind the glossy branding is…read morean executive management team that appears completely indifferent to customer concerns once they have your money. Port changes are made with little to no accountability, then quietly justified through contract language that protects profits while stripping customers of meaningful recourse. What feels like a classic bait-and-switch--selling itineraries that entice bookings, only to later alter or remove key ports--is effectively rubber-stamped by fine print designed to shield the company rather than serve paying guests. Even worse is the near-total lack of executive responsiveness. Customer service channels lead nowhere. Escalations disappear into the void. Executive leadership remains unreachable while customers are told to accept changes, absorb losses, and move on. This is not how a company that claims to value loyalty, trust, or transparency should operate. Instead of standing behind the experience they sell, Celebrity Cruise Line's leadership has chosen to: * Hide behind legal technicalities * Ignore legitimate customer complaints * Normalize itinerary changes without fair reimbursement * Prioritize shareholder profit over customer integrity Customers deserve accountability, transparency, and fair compensation--not silence and scripted apologies. Until Celebrity Cruise Line's executive management demonstrates genuine concern for customers and revisits these practices, I cannot recommend this cruise line to anyone who values honesty and ethical business conduct. If you would like to contact Celebrity Cruise Line executives to voice concerns, request reimbursement, or demand accountability, use the information below and share widely: Executive Name: Laura Hodges Bethge Title: President Phone Number: Direct (786)553-8961 Email Address: lhodgesbethge@celebrity.com Executive Name: Andrea Shey Title: VP, Loyalty & Communications Phone Number: Main (305) 982-2171 Direct (917) 848-3333 Email Address: ashey@celebrity.com Executive Name: Karen Blair Title: Associate Vice President Phone Number: Direct (213) 400-7441 Executive Name: Katina Athanasiou Title: Senior VP, Sales & Services Email Address: katinaa@celebrity.com Executive Name: Jennifer Suarez Title: Vice President, Sales, The (Americas) Email Address: jennifersuarez@celebritycruises.com

Extremely friendly staff, and a great place to pick up Florida Aquarium tickets for 4 bucks off!…read more(Located right next door to the aquarium itself, and you can avoid the long lines to boot). They also validate parking for the ramp across the street. Top notch.

We used DTB to store our luggage while we checked out the port area after coming back from our…read moreCarnival cruise. Great customer service and for $8.00 per piece of luggage for storage it was sooo worth it. One word to the wise, if you paid for transportation to and from the airport thru Carnival you must take their ride as soon as you disembark upon returning to Tampa...Luckily I had remembered the name of the agent with Carnival who told us that we could take the shuttle bus at ANY time to get back to the airport but found out that was untrue. Luckily the bus had returned to bring passengers for the next cruise out and we were able to ride back to the airport with him. I will say the Tampa Port for Carnival S.U.C.K.S. and the cruise itself was, well, lets just say I expected everyone to have mullets and be missing the majority of their teeth. NEVER AGAIN for that port.

I am an avid cruiser. This year we decided to take a European vacation and cruise. We knew we…read moreneeded a pro to assist. Checked reviews and decided to call Expedia. I called to see if someone would be in office and went in. Rob was amazing. We discussed everything I had seen and he gave me suggestions and changes. Ended up getting better deal than I found on my own and with extra perks. On top of that all his knowledge about locations and cruise lines was invaluable. He took care of flights, hotels, cruise, insurance, everything.! And then all presented noon easy to read and understand document. I will no longer never book my own vacation. Rob and all the great crew at Expedia are stuck with us.

Bob from Expedia Cruises Tampa is the most incredible man i've ever met. He can solve any problem…read moreand helped my friends fix our issues with our cruise! I cannot say enough good things about him. I would give him 10 Stars if I could! This man is the best! He deserves a raise! Thank you Bob! Love, Mimi, Matt, and Ryan

My experience with Prestige Travel has been an extremely professional experience. They were lucky…read moreenough to have Mark Kirin on their team. Mark is more detailed oriented than I could ever think of being. He has planned 4 trips for me so far. They have ALL been well executed. He anticipated my questions before I asked them. As a senior handicapped woman, it can be more than challenging. Mark researched every option to be sure I would be comfortable and safe. For example, I was in South Africa and the tour guide was not what I expected. I contacted Mark, apprised him of the situation and how unhappy I was. The next day he had set me up with another more professional tour company. The next day!!! What more could one ask for.....

This has been a horrible experience deaing with Prestige Travel and Getaway Vacations. I would not…read morerecommend them. Don't waste your time and money.

Stephanie was amazing! She helped plan my honeymoon. We had so many changes along the way and she…read morewas never hesitant to do the best she could to make sure we had an amazing honeymoon, which we did! She always made herself available if we needed her and has been so helpful throughout this process. Definitely recommend!

Stephanie has always been great!!! I have been known to call last minute to book a cruise. She…read morehelped so much when everything was cancelled due to Covid, she worked so hard to make sure that we got all our refunds. Even our son uses her all the way from Wisconsin. For a GREAT travel agent you really need to call Dream Escape Travel!!!

Since I can remember, it has always been a dream of mine to go to Paris and Chelsea made that…read morehappen! She got us a great deal and planned every aspect of our trip from start to finish. We were able to see everything in a couple of days including Versailles, climbing up to the top of Notre Dame for the best views, and even some not to well-known places like Basilica of Saint-Denis (which is the burial place of all the kings and queens of France). We stayed right near the Eiffel Tower and experienced it at every time of the day. I'll never forget the first time I saw it sparkle from the top of the Arc de Triomphe. It is a trip I will cherish forever! Thank you CHELAX ADVENTURES!

From the owner: At Chelax Adventures travel is our passion, and creating the most memorable trip is our mission…read more You will receive personalized service by knowledgeable professionals who offer the best insider tips, value-added benefits and exclusive perks. Our services are 100% free! Let us do all the planning for your next adventure, so you can just chelax! Specializing in cruises, destination weddings, all-inclusive resorts, adults only resorts, family friendly vacations, solo travel, group trips, escorted tours, and first time adventures!

Diania is truly amazing. She has booked three trips for me but the best yet was the trip she…read moreplanned for my friends and I to volunteer in Bolivia. It was a two week trip where we spent a week in Bolivia volunteering with children then the second week in Argentina and Uruguay. She set us up everything for us from flight and transportation to tango classes and dinner. It was wonderful having her plan this trip because it was totally stress free for me I was able to enjoy my time and know she is just a phone call away if needed. Diana is very organized and on the ball, she is a blessing from the travel angels and I am so lucky to have found her.

Diania is amazing. She has booked my family and my parents several trips. Accomodations were…read moreperfect and trip was flawless. Gave her a budget to work with and she nailed it every time. Looking forward to working with her for our next vacation.

A-m-a-z-i-n-g! I had a panic attack when I realized my passport was expired less than a week before…read moremy trip. It is expensive and that is not fun but when the flip side would be losing thousands on a trip, you gotta do it. Very legit, didn't over-promise and gave a realistic estimate, and then delivered on what I needed just in time.

From the owner: The Passport Office of Tampa specializes in expediting passport with-in 48 hours. Upon arrival all…read moreforms will be filled out by our expert passport agents. Photos are taken on site if needed. The passport will arrive at you doorstep.

I am a member but even still. I got in and out pretty swiftly. Everyone took care of me. Underrated…read moreshop

Their prices are insane and I don't know what math they are using to compute taxes. They said my…read moretotal for the diagnostic would be $75+tax and the total came to $87.48. The $75 to do a pressure test and block test wasn't the issue, it was that they wanted to charge me $575 to replace the thermostat ($32 part), do a coolant flush (not needed as this was literally just done), and do another pressure test (they found no leaks with the first one). My son can replace the thermostat for free. AAA is supposed to SAVE me money; what a crock. I have a shop here Heydukes, that is always fair. If it isn't the thermostat, that is where I'll take my Jeep!!