Amazing work! Jesse is the man and they have the best product and pricing around! Highly recommendedread more

Jason came and redid our caulking in a shower and kitchen. The work he did was fine. I gave him a…read moreGENEROUS tip. However, when I texted him and asked him to text/email me a receipt for the work, he responded like a middle-schooler. He refused to send the receipt and thought I was crazy to ask for one. He asked why I would even need one. I responded that this was just a good business practice for him - as well as wise for me to keep for my records. It was irrelevant 'why' I needed it - I just did. I would NEVER have him do work for me again. He will never have a good business if he cannot treat customers better than that with such a simple request,.

Bruce himself returned my call requesting a quote within an hour. I needed a fairly small oak…read morefloor repair. Though his company is booked fairly tight for a couple months for large installs; they fit in smaller jobs as they are able. Bruce and his team came out a couple days later to do the job. The team arrived wearing masks, which my wife and I appreciated. They wasted *no* time. They properly patched the subfloor, which was probably the pain in the ass part of the whole thing because they had to access it via a muddy crawlspace. The finished results look great. I can't even tell where the hole from the old heat duct was. Luckily, I had recently had all of the flooring done and the finish was an easy match- again- the work was impeccable and the crew had the job done in about 2 hours. The crew left no mess at all- even in spite of the muddy crawlspace. Thank you to the entire Bruce's crew! You are appreciated!

Adam and Josh did the best job. Very conscientious and thorough. The work was beautiful and was…read moredone fast and done to perfection Would definitely recommend

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

I highly recommend Peabody's for their air duct cleaning. After seeing what the inside of my vents…read morelooked like before the cleaning I was shocked to see what my family has been breathing in over the years. I wish I would have booked with them sooner!

I had my carpets and 2 couches cleaned. They did an outstanding job. I am very happy with the work…read morethey did

The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

The scheduler who did the intake call did not want me to send a picture of the tub to be reglazed…read more The color was not talked about. My assumption was that the tub would be the same color that it was, but it was glazed in white. White doesn't match the color scheme of my 1950s bathroom that I love. The scheduler said that TubTastic would make it right, but she will no longer communicate with me. At the time the glazer was wraping up, my husband paid the glazer in good faith that the color would be redone, but since July 26th when the work was done there has been no progress and no responses with any updates with making this right.

Had great luck with this company until I didn't. Have had them do roughly 8-10 tubs for me and…read moretile. This one failed under warranty. Owner Dave Locke said they would come fix it, and then he flaked and now will not return emails or calls. Buyer beware. If the tub they do fails, they will not stand behind the product. I have emails from him saying they would fix the tub, and then he stopped returning calls and emails. I will find another company, perhaps tub zero, one of his former employees.

We had such a great experience with Sergey. He was very professional and on time every time leaving…read moreour site spotless. Our wallpapers had somewhat intricate patterns but all seams were matched flawlessly. I would absolutely recommend them!

Not responding. Called. Texted. Communication not good. Need good installer and communicationread more

Absolutely amazing experience! My grandpa's house hadn't been properly cleaned in 20 years and was…read morein really rough shape. I honestly wasn't sure what could be done, but they completely exceeded my expectations! They worked incredibly hard, were so thorough, and never once made us feel judged. The transformation was absolutely unbelievable! I'm so grateful for their hard work and compassion. I highly recommend this company to anyone looking for a professional, hardworking, and caring cleaning team!

James and his team was excellent! He is super communicative, flexible and professional. I compared…read moremany quotes and his was the most reasonable. All the add on services also well priced. His team was punctual and did a fantastic job for both my move-in and move-out clean. Fridge looked like brand new. Overall highly recommend!