Avoid this place unless it's the last car dealership on earth and then give up and ride a bike. When we went to look for a vehicle, they took our keys to what we were trying to decide might be a trade-in... And they kept them in the managers office and would not give them back... It felt like we were being kidnapped and held. On one vehicle we were looking at they kept calling us and texting us and kind of stringing us along and pushing other cars before they told us that there were four people ahead of us in line for the vehicle we were actually looking at. read more

Horrible in every way. They lied about the price I was given on my trade in, they didn't fill out the proper forms for my vehicle registration, the vehicle wasn't even inspected or looked over by them, then to top it off they repeatedly called me non-stop for over a year after asking questions about my trade in. The manager is the greasiest sleazeball car salesman to the point where the grease is literally dripping off his hair while he talks. They don't list prices for vehicles they have an the whole thing is just a joke. Find a better place to buy your next car! read more

My car engine died on interstate 99 so I needed a new vehicle. My friend told me about Maggi, and they called me telling me they had this nice Jeep that I would like. Went there and tested it and it was pretty nice. I bought it and within a week we got a rain storm and all my floors were soaked. The whole top part of the car was leaking. I took it back to Maggi who said I have another Jeep for you. It was a 4x4 and was really nice. Then he would want 6,500 more for this Jeep. He is a total rip off. I will never again buy another vehicle from here. He talks to you like you are so important, then once he makes the deal you never see him again. Do you honestly think that is good business policy? I will never refer anyone to him. I think he should close up shop, and find another profession. read more

Great customer service, helped me out a lot after I asked to test drive one of their vehicles. Ran into some issues and they got it done in an outstanding time! read more

My husband pulled in to look at a used vehicle we saw in an ad. This rough looking man ran to our car upon pulling into the lot to just look. He lied and said the car was 6995 and was blue. The car was gray. I immediately wanted to leave. He said " well you took The time to pull into our lot" rudely. He made rude comments to me about it being sad that I wouldn't let my husband look at the car which was not on the lot. He said " well are you two married" its sad. I was just turned off by his comments and did not trust him! Beware! read more

NOTHING BUT A USED CAR DEALER!! BEWARE!! I bought a 2006 F250 with 84000 miles from Maggi Mitsubishi, 5/26. This vehicle is my primary means of transportation.I traded in my 2005 F150 and my 2005 Deuce (which I "gave" them on a trade.) I was looking for a 4 door Super Duty. I had this "New" truck 24 hours and it had a bad vacuum noise in the engine, so I take it back to Maggi and they proceed to keep it for 3 weeks. (They did give me a loaner car which leaked in the back seat when it rained), I never got a call from their service department with updates, I had to call them. I had to go there and "talk" to them face to face. When I did talk to them I was told my truck would be done in a few days, in a few days, etc. I was told a few times they called and left messages of which they did not. I live 50 miles away one way trip. On one of said trips a service employee told me a "NEW" engine had been put in this truck prior to my purchase. During these 3 weeks they couldn't find this "vacuum" problem, so after they had taken it to the Ford garage, ran codes, replaced a valve cover, PCV tube and lines, come to find out their mechanics had vacuum hoses improperly routed when they replaced the engine. NOW I get this back on a Monday because I called Friday at 4:30 for an update and the service Dept told me it was done the day before, "Didn't they call you"? Now I have this truck in my possession for only 2 weeks put 675 miles on it and the transmission coolant lines are rusted through and leaking transmission fluid. I called several times to talk to the owner Todd, and he was "busy" he was going to call me back. Well over a week later and he must still be busy. I already contacted Mitsubishi Public Relations and they noted and documented my dissatisfaction with a dealership that has their world renowned image and name on a 1 star review. The BBB and State Attorney General have also been contacted. Time to let my friends and others know. A 5 star review does not have an impact on my employment there. read more

I purchased a 2003 F-250 from Maggi Mitsubishi. I was treated good. They told me that the truck had been gone over and they had it inspected. Their mechanics need better training and should not be allowed to work on or go over a vehicle without much needed training. Well when I was hauling my camper down the road the trailer hitch broke and my camper was damaged and my insurance company wrote my truck off as a total loss. Luckily nobody was injured or killed and that the road was wide open. This could have been a very tragic incident if my caper would have hit another vehicle passing by. I had called Maggi Mitsubishi about the accident to see if there was something that they could help me with and the response that I received was devastating. They had told me that they were in no way going to help me and that and once the truck left their lot is was my responsibility and that I should have taken it to my mechanic to have it looked over before I purchased it. I will never do business with Maggi Mitsubishi again in the future and I would recommend that nobody does. This is an absolutely disrespectful USED CAR LOT. A total bunch of crooks that only care about the money and not the customer or other motorists on the road. I have contacted the BBB and an attorney as well as the Mitsubishi franchise. I will be filing a suit against Maggi Mitsubishi. read more

My experience began with a vehicle I was searching for, and found on Autotrader. It was a 1982 AMC Eagle SX4, and it was listed with Maggi Mitsubishi. I inquired through the website, and a few days later I was contacted by Tim C. I had let him know I wanted to see pics of undercarriage, as I was concerned with rust. He assured my there was no issue with rust. After a few days of texting, I still wasn't sure if I should go through with the purchase. Tim C. said they're a family dealership, and sometimes we have to trust. He gained my trust, as I did purchase the vehicle. He had shared the vehicle was mechanically sound, and the paint appeared to be original. Keep in mind I purchased this vehicle sight unseen, as I'm from out of state, and was solely relying on the information provided by Tim C. When I received the vehicle it was nothing like described. It ran horribly, and I was afraid to take it to get gas. Paint was obviously not original, as it had overspray in engine compartment, as well as sloppy paint in door sills, handles, and molding. The vehicle was in no way mechanically sound. I took to a smog/repair shop, and it failed smog on all accounts. The shop said fluid is getting into the engine, creating white smoke through tail pipe, which is indicative of a cracked head. They suggested putting in a new engine, or a rebuild. How could their service department not now that. I contacted them letting them know I wanted to cancel the sale and get a refund. They said all sales are final, and will do nothing for me, on the premise I signed the "AS IS" form. I only signed that form, trusting the information provided by Tim C. I've now opened cases with BBB and Bureau of Consumer Affairs. They have already replied to BBB, letting them know I signed that form, and will not take vehicle back, or refund any monies. I'm hoping the Bureau for Consumer Affairs can help. They have mis-led me, and made me believe I was getting something completely different than what showed up. If BBB or Bureau can't help, I'll have to seek legal counsel. What happened is wrong, and they have to be held accountable. read more

Long story short, do not EVER take your vehicle to be serviced here. My 2011 Mitsubishi Evolution was having issues do to it being tuned and running e85 flex fuel. I simply needed the fuel drained and replaced with 93 octane. Not only did they try telling me I was wrong and that I needed a $315 o2 sensor, they charged me for the diagnostics even after they found out it was in fact the fuel as I had said. The garage manager couldn't comprehend e85 is 85% ethanol which lead to a long dispute over his lack of knowledge about it. At the end of the day, they wasted 5 days diagnosing the incorrect thing, eventually told me I was correct that it was the fuel, made me pay for the time they diagnosed a false issue, drove the car when it wasn't safe for the engine, AND returned it to me with a large dent in the rear quarter panel. Do NOT take your car here, it will hurt your car, your head, and your wallet. read more