I always have such an excellent experience when I come here. I never wait more than a few minutes; my dental hygienist is amazing - Aaron - he has light hands, is attentive, gives great tips without being overwhelming and is just a delight in general. He can tell if you prefer to converse or not and will leave you be as needed. The main dentist has light hands and is also efficient, no nonsense! The lady who took my teeth imprints for my night guard - awesome. And of course the insurance ladies - they are on top of it, professional, efficient, clear and just make the whole process smooth. I can't say enough good things about this place. And I've been here for like 7 years I think!!!! read more

Let me just say this is NOT the same positive office experience I had when it was New Albany Dental. Quite the opposite! This office is certainly NOT putting their patients first nor concerned about their oral health, safety and well-being. Unprofessional, incompetent and dysfunctional. Not to be trusted for your oral healthcare. Trust me on that! Discrimination, abuse and neglect of patients in a medical facility is against the law. The state/insurance companies need to investigate their unethical practices. read more

I used to love this office and have been going there for over 10 years when it was New Albany. i had autoimmune illnesses growing up and my teeth are not in great shape. i had a few fillings come out but they scheduled me as a cleaning. the woman was nice but she was very rough with the cleaning and even pulled a filling out. she then went to grab the dr. who didn't even say a word or even look at me, then he gave his hygienist an attitude and told her to tell me to come back in HIS chair. overall just a very unpleasant experience and not sure if i'll be returning. read more

I recently went to this dentist office , and it was not a good experience . The dentist told me I needed root canals pretty much on every tooth, although I'm not a dentist by any means I got the filling she was exaggerating. Even the teeth that aren't a problem she said I needed root canals? She was smug and just a poor bed side manor . If you can't get in with Dr. Cinderella go elsewhere . The other dentist are abrupt and just unprofessional . read more

The ladies that work in this office, the two that sit to the side verifying your insurance, have a stank attitude!! Before making an appointment with this dental office, I called my insurance company and verified this office was within network. I then called this office to make my appointment, whomever I spoke with verified they took my insurance and gave me an appointment. I get there today, for my appointment, and the young lady at the front desk tells me they don't take my insurance. I state they do, this was all verified over the phone with someone at that office. The young lady asks me to see the ladies on the side... they proceed to tell me again that they don't accept my insurance... and I again, state they do and the verification process I went through. (As if I'm making this up.. give me a break!!) So I decided to call my insurance while I'm there so the representative can confirm they are in their system and in fact take my insurance. I put my cell phone on speaker, the representative confirms the information but that wasn't good enough for these two ladies.... The one lady (with the short hair) proceeds to ask the insurance representative "are you located outside the US"?.... the representative states yes.. and this lady at the dentist tells her, "can you transfer me to someone in the US", looks at me and states.. "I need to be sure".... Talk about being Racist!!!!! I waited a few minutes and decided I DO NOT LIKE THEIR ENERGY and don't want to give them my business. I'll find a different Dentist!! Check yourself Dental Clerk!!! I will NEVER recommend this office!!! read more

Although the dentist and the staff is amazing! The no show policy is NOT! I have a lower immune system and missed 1 appointment because I was sick and I tried to cancel the appointment by the text message method and I guess it didn't work and the second time the appointment was made months prior and my phone was broken so I didn't get the reminder and again I was severely sick with laryngitis so I got a letter saying I could no longer be a patient. As soon as I got the letter I called the office with almost no voice just to be told "my manager said that's our policy sorry! I'm dissatisfied at all cost! Not helping o have severe anxiety so switching dentist is not gonna be easy! But it's "their policy" read more

A, Rios I absolutely love this place! I have been going to this office for about 3yrs . My children and I feel very comfortable. The staff is courtesy and super friendly. I recently done work With Dr. Aryam Modesto. Dental work that would take 6hours. Dr. Modesto was able to get me out in 3hours. I was a very happy camper :). She was very patient and considerate with all my needs and would recommend people to their facility. Great Job Dr. Modesto . I really appreciate all the hard work you put in to helping me keep my smile. read more

Sadly I must update my review since my latest visit. A little backstory first. My wife and I are long time customers/clients of this business. We enjoy "our" hygienist who we see every 6 months. We schedule our appointments 6 months in advance. We get a call about 2 months before my appointment to reschedule because our hygienists schedule was changing. OK, no big deal as I only want to deal with her which was emphasized over the phone during the rescheduled appointment. I get the new appointment for a Friday afternoon so I can just leave a little early from my job with enough time to get a shower before I go. I show up on time as usual, then a young man proceeds to bring me in the back and asks How I was doing? I said "Fine as long as "xxxx" is here". He answers, " she's off today". At this point I was immediately upset to which I was explaining to the young man I only want to see her and this office was explained this, and why was I not contacted beforehand because now I've missed some work time and would still have to reschedule my appointment. The young man then says "We are all certified". That's like saying all Baseball players are the same or all auto mechanics are the same, or all restaurants are the same. Not! Now for the record, this office will charge you if you cancel an appointment without enough notice, but apparently they can just not bother notifying you when something changes on their end. Really? Not very professional in my opinion. I will have to reschedule again. They gave me $25 credit towards my next visit after my wife sent administration an email. Can't complain about that. read more

I would put zero star if I could. This place is so unprofessional and has really poor service. It was my first time coming here and the lady at the front desk told me my insurance was terminated which it was not. I confirmed it with my insurance company after I stepped outside. I walked back in to notify her and gave her my insurance card. She said yes it was entered wrong. The woman then proceeded to call me by someone else's name even though I gave her my correct name when I walked in. She asked me if my birthday was such and such which was completely incorrect. This woman told me the doctor is done for the day and she said "well your appointment was at 4" as if I were late. My appointment was for 5:20pm. So because of the careless mistakes of these people I could not be seen. This was a very first impression and I would not recommend this unprofessional place to anyone. read more

This place is horrible. I went in for what should've been a routine cavity fill on my right side but was told it was told it was left side. I believe her last name is Modesto. My both sides are now worse than before. I went back only to be checked out by a dentist before x-rays were done. She said she couldn't help me and referred me for a root canal. On my way out she called me back to get x-rays done. Modesto was rushed and rude. Learn from me and stay away. They're overbooking, and taking insurance money. Now I have to go and get a 2nd opinion. I've had pain for 2 weeks. If you continue to make appointments here, it's goingvto catch up to you. I should've stopped after my cleaning which was also not what I've experienced in the past. read more

Cancelled my daughter's appointment without telling her, then the receptionist didn't want to do her job and verify my daughters insurance, mind you, my daughter took a 1/2 of day off work to not be seen, for an appointment she waited 2 weeks for , epic fail on there part . If you don't like your job quit and get another job , bad customer service is never acceptable read more

My husband had a filling fall out ,the dentist fixed it,but now more problems, when they gave him needles more problems, when he went back and another doctor gave him a meds. His insurance would not cover it the doctor said to bad she is not changing it ,he will have to go without. read more

I switched my kids to this dentist last year because the dentist the were going to was awful. We've never had a bad experience at New Albany and my kids like everyone a lot. We did have an incident recently where one of the techs caught an attitude because we were 5 minutes late to an appointment but she quickly got over it and was very nice to my son. The office is always clean and the wait time is usually very short. I've got no complaints. Hopefully they keep up the good work! read more

BEWARE of this dental practice. My family were long time patients of the former practice New Albany Family Dental & stayed when they switched over to Maestro Smiles out of convenience. That's when the trouble started. On her last visit after the hygienist told my daughter her teeth looked good on the X-ray, the dentist told her she had 4 cavities. My daughter was confused by the contradictory statements & elected to get another opinion. Then on my last visit, about 6 months ago the hygienist said everything looked great with my teeth & there were no problems that he could see on the X-ray, which was the normal outcome of my previous dental exams. The dentist then came in & told me I have two cavities one so large that she couldn't believe I was not in excruciating pain, she also said when she filled it I would likely need a crown. I was skeptical & told her I'd have to think about it. Since that time both my daughter & I have found new dentists & undergone our regular 6 month check ups. Surprisingly neither of us had any cavities or any other problems identified with our teeth at those visits. Did the many cavities Maestro Smiles diagnosed magically disappear in 6 months time? I think not! I believe Maestro Smiles Dental Practice in Cinnaminson NJ are taking advantage of their hard working clients & attempting to commit fraud. I would advise anyone who has been told they have cavities, other problems or need crowns get a second opinion from a more reputable dentist, as this practice is trying to cheat you & your insurance company. I would give them no stars if that was possible in this app. PLEASE HEED MY WARNING & BEWARE... read more

The office is very efficient, clean and friendly. Dr Ma and Dr Noelle are pleasant and Sheila and Katie are great hygenists. The office staff is friendly and helpful. read more

the worse dental office i have ever seen really bad, the dentist there told me that i have to do two root canal even i don't feel any pain on them & a lot of things it has to be done every single tooth has issue they let me crying about my teeth, the worse thing is the appointments they trying to make there appointment schedule is booked so if u wanna make an appointment u will take it after a month in my condition i will finish my teeth after 1 year they so slow on every thing even in waiting room i waiting about half an hour to get inside and half an hour to see the doctor i went to other clinic they told me that i don't need any root canal only need little of filling in some teeth and i did all the filling in one week, i knew later that they related to infinite endodontist then i knew they trying to make an extra money, don't go there and keep ur moth healthy it's a business read more

I just LOVE this dental office! My family of four was referred by a friend, and I couldn't be happier with the level of care and professionalism we have received. I am always greeted with a warm smile at the front desk. I have MAJOR "dental fear", but, at this office, the girls are so calming and gentle, my anxiety is always put to rest. I can honestly say my dental cleanings are an absolute delight. Thorough yet gentle. Dr. Parkhurst is an absolute gem! She is so kind and caring. She has an extensive resume, and I trust her. She saved me from doing a procedure my previous dentist wanted to do on my teeth. I highly recommend this office. It's nothing fancy but don't let that turn you away. The prices are fair, and the level of care is EXCELLENT! read more

I have reviewed this Dentist before but I feel the need to write some more. This is by far the best dentist office I have been to. I have been through so much lately. Wrist and hand surgery & my daughter broke her foot. The only bright thing lately is how great Dr Parkhurst and Dr. Punia have been to me. I need a lot of dental work done and they have been great. I had to make an emergency appointment and had to see Dr. Punia . She was so nice and knew her stuff. Everyone in the office is so nice. I usually see Dr. Parkhurst and she is wonderful and knowledgeable too. I would highly recommend them. read more

If you are a patient at New albany family dental don't try to change an appointment because they will not change it in their book and when you show up for your appointment at the time you changed it to they will tell you you don't have an appointment but they can SQUEEZE you in another day. read more

Scheduled an appointment here for my children six months ago. I show up for the appointment and the office is closed. I called the next day and they said that they left a message "with my assistant" that the appointment was cancelled. I wish I had an assistant! So annoying-my kids are stressed about appointments and I just wanted to get it over with. Wouldn't take my dog to this place. read more