Review of Madison Psychiatric Associates My time at Madison Psychiatric Associates was disappointing, to say the least. I was initially passed over for the position, only to be hired three weeks later when the original hire abruptly left. From day one, I caught on quickly to the role and was consistently praised by my supervisor for my ability to handle tasks efficiently and stay on top of the workload. I maintained the "okay to call" file daily while my coworkers spent the majority of their time on personal activities -- including making memes, scrolling social media, and browsing for pets -- even during busy office hours. Despite my strong performance, I was abruptly terminated two hours into a shift without any clear explanation, even after asking multiple times. The lack of professionalism in that moment -- particularly from Trina -- was incredibly disappointing. Taylor, the office manager is also extremely rude. He came to me with something that he knew nothing about. An issue with something I did not do. When I tried to correct him on the info he came to me with, so that he was correct about it and he didn't sound like a complete idiot talking about something HE thought he knew, he had a disgusting attitude towards me and tried to argue with me. The office culture is unprofessional, with frequent gossip about patients, providers, and staff happening openly, even in front of patients. The work ethic of the front desk team (with the exception of the billing department and Kasey, the intake coordinator, who were respectful and supportive) was virtually nonexistent. Leadership seemed either unaware or unconcerned about the dysfunction. There are also serious concerns about the facility itself, including what appeared to be mold issues throughout the building. In short, the workplace lacks structure, professionalism, and respect -- not only toward employees but potentially toward patients as well. I wouldn't recommend working here to anyone seeking a professional and ethical healthcare environment. I'm a licensed esthetician of 6 years, I've been in healthcare for the last 5 years working at chiropractic offices to hospice and nursing homes and this is by far the most unprofessional environment I've ever encountered read more

Psychiatry billing is a racket. You automatically get a charge for both med management AND psychotherapy. I had a check-in appointment so I could continue receiving my medication. It ended up being a 30 minute appointment to catch up on any health or other medication changes, and we did NOT do any psychotherapy (I work with a therapist separately). I still have a $145 line item on my bill for psychotherapy that didn't happen. read more

This place creates a drama triangle between the patient, billing department, and therapist. I strongly recommend skipping this place. I was not sent a text message reminder for my sons appointment, and then billed $80.00 for a no show. The billing department then spoke unfavorably of my to my husband, as did the therapist. These people attempted to cause drama in my marriage and my son never actually received therapy with them. They do not have a protocol for speaking to both parents simultaneously...such as with a zoom call with both parents prior to the appointment. They are super aggressive with their billing. Again, if you value your mental health, go elsewhere. read more

My Dr. is Dr. Alen Diamond. He is the man who has saved my life and has given me validation. He worked a year with me before I could even take medication. my journey is anything but smooth, however, Alan is the best psychiatrist I have ever had the fortune to work with. We learn about my disorders and understand them together. I have never had a bad experience with anyone in the organization. Everyone has been pretty amazing. Thank you guys for helping me find myself. 8-) read more

Madison Psychiatric Associates - Just me at the beginning of the summer. I look a bit different now. 8-) - Psychiatrists Near Me - Madison, Wisconsin

I tried to appreciate this business-their answering services are easy to use, though you will not reach a human when you call. I received a call back within a day each time I tried to call and schedule an appointment. Unless you are glued to your phone and able to answer it immediately- expect to make another return message and hope tomorrow you can answer. And then another couple days as you wait to be matched with a therapist. I was able to schedule a visit for my child within a week-I received the incoming paperwork ahead of time and was able to fill that out saving us some extra time in the waiting room. They do have coffee, tea and hot chocolate to enjoy as you wait. While the therapist was kind (I hope so!) we clearly didn't mesh and he suggested we didn't reschedule, but he'd see us if we really wanted. I was fine with skipping that follow up and we can find someone else. read more