The vehicle I bought brand new and is still under warranty is currently in the service department…read moreat the London jeep dealership and has been there since 1/19/26. It had to be towed there due to overheating. The dealership is refusing to provide me with a loaner vehicle that will fit my family. I requested a used vehicle as I was told they do not have a loaner big enough for my family (family of 6). I have been told no. They cannot tell me when my vehicle will be fixed or when the parts will even arrive. I do not have another vehicle that my family will fit in. The dealership suggested I go rent a vehicle for $75 a day, rather than provide me with a loaner because I was told they do not have to do that. BEWARE before you take your vehicle to this dealership to be serviced or before buying a vehicle there.

General manager has assured me he will fix an issue with a cracked windshield that I noticed on the…read more3rd day of owning. PA resident here decided to buy a 2022 Mitsubishi Outlander, used from Ohio, and have it delivered. It is a very beautiful SUV. He promised to reimburse my money for that repair. The salesman Brandon was very nice and sent me lots of pictures and videos and he was also very responsive to my questions during the buying process. I have faith that he will follow though and GM making it right. He sounds very kind over the phone and showed strong desire to uphold the integrity of his dealership. Once the windshield is replaced, I will update review to 5 stars and post after shots of windshield

Buy a car from anywhere else. I purchased a 2017 Chevy Equinox two years ago and it's had problems…read moresince.

Overall bad experience dealing with this dealership. Jim gives the run around and doesn't want to…read moreassist with any repairs on their $36k truck. Not to mention the check engine light came on a day after having it causing us to pay out of pocket. The cue screen didn't work so you can't adjust the anything on the lower end of the screen. Or change any hvac controls. Which we had to also fix. I would say do some research on the vehicles before they send you home on a "home delivery" without full approved financing. It may save a lot of headaches. A complaint will be filed with the BBB also assuming they have recorded lines of him stating as soon as we get approval we will take care of the driver side running board motor that failed to work. So essentially I would have paid another dealer 4000 in repairs if not more. Jim also said he was apart of the circleville Coughlin which we just learned today is not the case misleading information from the jump. Key fob was to a different vehicle so we have a useless key fob. Awful service from everyone at this point.

Would not lower the price to compete with other dealers. Mustang Mach E is still sitting on the lot…read moreover a couple grand. Let it rot. Was going to give a ford another try but Instead I got better tech with a Tesla!! It's also faster lol.

I have bought 8 new vehicles there but this will be the last. When I purchased the last F150 I…read moreasked for the same extended warranty as before but they did not give it to me. The problem has now been fixed

This company is doing Bait and Switch Scams July 24th to July 31!…read more If a company is doing this to the people in the Area I feal bad for the Real Costumers who have bought a Chrysler, Dodge, Jeep Ram from them! I wonder if they do this in the Service Department with there parts too!

From the owner: At London CDJR, we are committed to providing exceptional service along with a wide selection of…read morenew and used Chrysler, Dodge, Jeep, and RAM vehicles. Our team is dedicated to helping you find the perfect vehicle within your budget. Additionally, we offer a full-service auto repair shop, financing, and specials. Our dealership is located just outside of Columbus, but no matter where you're coming from, just know that the drive is worth the experience. We're proud of the fact that we are a woman-owned business, as well as our dedication to the community and our clients. Come visit us today and experience the London CDJR difference!

After speaking with salesman D. I drove 4 hours to purchase a box truck that he said was a good…read moretruck. Minutes after arriving I was shocked to see what a pile of junk I was looking at. Holes in the box. Side wall of the box falling apart. Wiring harness hanging out from the side of the dash. Power steering pump screaming. And the drivers side floor completely rotted away to the point my foot went completely through it. When I told him how I felt about driving 4 hours one way to see this truck he responded with a shoulder shrug and saying money doesn't go far anymore. What a joke. Never waste your time here!

Drove 7 1/2 hours from New Jersey, tags and paperwork were completed and ready...in-and-out in 5…read moreminutes. Tyler and Luke were great and equipment was exactly as described. Will do business with again.

Mr.Khan is a Very good Mechanic!! He has Reasonable Prices and he is A Very Kind Person!!read more

This place is amazing and affordable! He is an amazing, friendly, and outstanding business man…read more Again, very affordable and reasonable and great work.