I have sleep apnea and needed to get a full mask. I called around and was told it would be months…read moreuntil I could get one. Called Archers in Sweetwater and they explained why I would have to wait. Instead of waiting months I received my mask in weeks. The customer service is great and I felt like they appreciated my business!

Needed crutches, called Archers, got a price, my physician called in a prescription. Was told I…read morehad to wait until the next day as they did not have them in stock. I received a phone call the next day telling me they were there. I drove to Archers and could not find handicap parking. Parked far away and had great difficulty walking to the store. Made it in the store, then had to walk all the way to the rear of the store. Tried to tell the lady there needed to be handicap parking, it was met with an aggressive attitude. Then she told me there was, and I told her there was not a sign anywhere. She said it was under the car parked out front??? Then she told me we had paperwork to do, I sat down and she pulled out the paperwork and then told me a price $12 higher than I was quoted yesterday. She attempted to call someone to ask about it and said they were at lunch and that the $12 increase in price overnight was correct. She said the price quoted yesterday was a cash price, and I was running it through my insurance so it would cost $12 higher. I was never told there was a difference in a cash price vs an insurance price. The whole time the lady was very aggressive and going to be right no matter what. I explained to her that I would let her keep them if the price was not what I was quoted over the phone.

Anyone but this company. Awful customer service and billing is scarry bad. They charge approx…read more $1500 for a few hundred dollars worth of supplies. Was stuck with them until I got on Medicare. My cost dropped considerably. Don't use.

They have 2 lanes for pick-up at the drive through pharmacy, yet if I am the only one in the second…read morelane, they make you wait until they have served the ones in the first lane, so there is zero advantage to going to the other lane. It's infuriating! At least their pharmacists are polite.

The pharmacy techs are horrible, they are rude in person and over the phone. Ask them a question…read moreand they just stick you on hold without saying anything. It's an ongoing thing for them to be absolutely horrible at customer service. We have to use them for insurance purposes but I would almost rather pay full price for medicine than use them.

They are not on the ball today. Came by, asked for a prescription to be filled. They said they had…read moreto order. Never filled when came in. Ordered on app. Order cancelled. Came in. They could not find the prescription or the medicine. The manager gave me a different prescription instead. Did not listen to what I was asking for. Another tech finally found it. Waiting for it to be filled for 45 minutes with no one else waiting. Got in line and asked again. They had still not even started processing the order. Still waiting. Ridiculous.

Have be on Phone on hold over 10 minutes an when you do…read morefind out about your medicine to be filled they say it be ready 3 hours or more wait longer to go get it an just find out haven't even stayed to fill it say it be 1 hour or longer try talk to a manager about this happening evertime just get nowhere an keep having same problem! If it's that busy they need hire more help but this is not reason I get told what problem is.i didn't want switch back here guess I'll find one not like this I!

It's just a Walgreens, but it has that small Southern town friendliness going for it. Really easy…read moreto get up to date on vaccinations, med refills, help with insurance billing, advice, and overpriced amenities that save a trip to another store. I'm a sucker for the candy and chips aisles, and the photo department. When canvases go on sale, we pounce like photo predators! The drive-thru is handy, but I like to go in. I've had the some really interesting conversations here in the check-out line. I mean, it's not dog-friendly like Lowe's, and people don't really expect a schnauzer sniffing their butt while they're selecting family-size acetaminophen, so the babies stay at home or in the truck. Only in the winter. I'm not a monster that leaves my fur kids in a hot car; i just threaten to do that when they're misbehaving. Anyway, this place is always sparkling clean, very bright (consider sunglasses if you don't mind being THAT PERSON at the pharmacy), and friendly. Sometimes there is modern country music playing. Not so awful that I'm gonna ask for the manager, but some of it is dreadful. I don't "remember" the old Norman Rockwell drugstores, but I've been to Woolworth's in Asheville and this Walgreens would be so much better with a milkshake and soda counter!

The last 3 or 4 times in the last few weeks I've had to stand and wait and even had to walk through…read morethe store looking for an associate to checkout. They turn off the chime at the register