If you need a Star Heating to fix your heater/AC. They are number one to call for ripping off old…read moreladies. My mother just called me and tell me all about this and she has all the receipts of it. They clean the heater last year, again this year and probably next year. It's obvious they don't fix the problem but they'll give you a big BIG BILL... At one time they were good. They fixing the fireplace and the house is not even 20 years old. Obvious there has been changes of owners or management through the years.... I'm done....

I have used Star's services a few times in the past. They are always on time, helpful, and…read morefriendly. I was amazed at the high quality of work for such a low price. Thank you everyone at Star for your hard work. I will definitely recommend Star for any hvac related needs.

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a…read moreminute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone!

Only omplaint was the service technician completing the visit from the knock on the door to taking…read moremy payment with no mask and that's it, otherwise service was fine

My AC quit working and I started calling around. After a few no answers and "not taking new…read morecustomers" I called Shay. They had a technician out in 30 minutes and diagnosed and fixed the problem for a very fair price. They are now my go to HVAC company!

We had used Shay for multiple years and very disappointed recently in the amount they charged (over…read more$2700) to service and diagnosis a Navien boiler issue. I thought companies were suppose to give reasonable estimates on repairs, not the case here.

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

HVAC and ductwork contractor selection requires caution to avoid further property damage…read more MasterTech's ductwork installation was problematic, leading to extended delays, damage, and the need for additional repairs to drywall. I'd reconsider who you trust to perform certain jobs, especially given their lack of professionalism, accountability, and support from upper management.

Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

Five stars is not enough! I want to give a huge shoutout to…read moreMike Booska at Chapman Heating, Cooling, & Plumbing in Columbia. Every year for my birthday, he treats me to the Comfort Club membership and personally takes care of my furnace and AC maintenance. Even though he's my son, I enjoy watching him work with the absolute highest level of professionalism and technical skill. He treats my home with immense respect (always remembers his paper shoes when he comes in), explains everything clearly, and represents Chapman beautifully. As a Marine veteran, Mike values home and country. I highly recommend asking for him if you want top-tier service!

We called this morning to get a part for our Goodman furnace; of course they go on the fritz when a…read morenasty, cold storm hits. Most of the employees were still snowed in but the nice young man we talked to said he would call when he got there so we could come down and purchase our part. When the counter girl got to the store, she returned our call and informed us that they do NOT sell parts, she said she didn't even know how to look them up...she didn't seem to understand that we bought our last part there, too...or didn't care. She informed us that we could set up an appointment for a service tech to come to our home to diagnose the problem. Every time we told her we just needed the part, she informed us that they ONLY did service calls and she was overbooked anyway. My furnace has this wonderful diagnostic system where a light flashes to tell you what part is failing; this one was four flashes of the little red sensor light...we already had unhooked the two electrical connection prongs from the sensor and unscrewed the two screws that hold it in place; all we needed was the replacement part. I drove from Boonville (where the Dye store is 1/2 mile from my home) to Columbia (30 miles away) to another HVAC center, picked up the part for just over $15 including tax and, after arriving home, I turned off the power to the furnace, attached the electical hookup, inserted the sensor, screwed in two screws, turned on the power and was finished in about 2-3 minutes. So much for this company's minimum service call for EVERYTHING even if it is not wanted or needed and their employee's rude attitude that she wouldn't help us at all but might find SOME TIME somewhere for a service tech to come over. Shop locally? My furnace is nearng the end of it's life, that's why we are having to replace parts...these folks won't get that business. Just FYI, it is cold and snowy today but I am toasty warm so my furnace is making it for another winter :) Tracy Walkup Boonville, MO

From the owner: 24 hours emergency service.read more

Roger was able to come to my residence within a couple hours of my service request. He was able to…read moredetermine the problem and remedy it short order. Highly recommended.

Roger is 100% the best! My family was new to MO and when our AC unit went out we didn't know who to…read morecall. I came across Roger and loved the fact that he answered the phone personally. We had him and a couple other companies come in with quotes for a new system. My wife loved Roger immediately and I was informed by her that we would be using Roger for our new install. He was very quick with securing new equipment and did a wonderful job beginning to end. One year later, time for an annual check and Roger is still answering his own phone! Roger is my HVAC guy. We love him and won't go anywhere else. Roger is the greatest!

Bartlett Plumbing & HVAC is simply the best! We hired them to help with my mom's bathroom, and the…read moreexperience was flawless. Here is why they earned my business for life: Punctual: They came on the exact day and time we requested and were perfectly on time. Above & Beyond Service: Our technician, Tito, was incredible. He replaced the water supply valves we called about, but then went the extra mile to install her new vanity AND haul away the old one! Same-Day Magic: Everything was completed on the very same day they came out to look at the job. Great Pricing: The final bill was incredibly fair for the amount of hard work they put in. Most importantly, my mom is my world and Tito treated my her with the utmost kindness and care. She was so thrilled the service that she called me the second he left to make sure I gave them a stellar review on her behalf. Thank you, Tito and Bartlett Plumbing, for taking such great care of my mom!

Professional! Done a great job, neat and clean. Easy getting scheduled and work was completed when…read morethey said it would be. Well pleased and Highly Recommend Jefferson City, MO

Short visit. Reasonable work. Work done: "Found loose connection at the humidifier. Repaired low…read morevoltage connections. Humidifier is running good at this time." However, the cost of $462 was way more than it should have been.

I called to get assistance replacing the thermostat in my home HVAC system. I had an ecobee and…read morewanted something less cumbersome. The person who assisted me was very patient and was able to talk me through the process. I was grateful to have the help, As it turned out, the thermostat I bought to replace the eco bee was defective, and I would have had a tough time trying to figure that out without their help. I am pleased with the service they provided. Tom, my tech, was great!